Faq; Q1: Failed To Generate Diagnosis Report - Xtool H6EB User Manual

10 FAQ

Q1: FAILED TO GENERATE DIAGNOSIS REPORT

1. Currently only perform diagnostic functions, that is, read ECU
information, read code and clear code, live data, freeze frame,
which can trigger a diagnostic report. Other functions, such as
immobilization and maintenance services will not be displayed in
the report.
2. After entering the diagnosis menu, you need to perform one specific
function before the system can generate a diagnosis report
normally. After the diagnosis is completed, you need to step back
to the previous menu step by step to generate the diagnosis report
successfully. If the APP is killed directly, the report also cannot be
triggered.
3. If the report still cannot be generated after troubleshooting according
to the above prompts, please try to exit the APP, enter the system
settings, and then choose to clear the APP cache.
Enter the path: Setting>>Apps>>Diagnosis>>Clear Cache
Sample as follows:

Fig 9-1 Sample1: How to clear APP cache
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