Faq; Q1: Failed To Generate Diagnosis Report - Xtool H6 Pro User Manual

Smart diagnostic system

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9 FAQ

1. Currently only perform diagnostic functions, that is, read ECU information, read code and clear code, live

data, freeze frame, which can trigger a diagnostic report. Other functions, such as immobilization and

maintenance services will not be displayed in the report.

2. After entering the diagnosis menu, you need to perform one specific function before the system can generate

a diagnosis report normally. After the diagnosis is completed, you need to step back to the previous menu

step by step to generate the diagnosis report successfully. If the APP is killed directly, the report also

cannot be triggered.

3. If the report still cannot be generated after troubleshooting according to the above prompts, please try to exit

the APP, enter the system settings, and then choose to clear the APP cache.

Enter the path: Setting>>Apps>>Diagnosis>>Clear Cache

⚫

Sample as follows:

Fig 9-1 Sample1: How to clear APP cache

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