Faq; Q1: Failed To Generate Diagnostic Report - Xtool PS70PRO User Manual

This download process can take several minutes, largely determined by the speed of your Internet connection. Do not power
off the scan tool or walk out of range of the Wi-Fi connection during this period.
Once the software has been downloaded, the tablet will automatically reboot and request the system language selection
again.
Since restoring the factory settings will erase the user information on your device, you need to enter the email again to
activate your device.

9. FAQ

Q1: FAILED TO GENERATE DIAGNOSTIC REPORT

1. Currently only the following diagnostic functions trigger a diagnostic report: read ECU information, read code and clear
code, live data, and freeze frame. Other functions such as immobilization and maintenance services will not generate
a diagnostic report.
2. After entering the Diagnostic menu, you need to perform one specific function before the system can generate a
Diagnostic report.
3. After the Diagnostic test is completed, you need to go back to the previous menu step by step to generate the Diagnostic
report successfully. If the APP is killed directly, the report cannot be triggered.
4. If the report still cannot be generated after troubleshooting according to the above prompts, please try to exit the APP,
enter the system settings, and then choose to clear the APP cache, following the below path: Android System
Setting>>Apps>>Diagnosis>>Clear Cache
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