Making An Account Inactive; Deleting An Account - Pitney Bowes SendPro C Operator's Manual

Important: Once you charge postage to an account, you cannot change the account name or code.
1. Tap SendPro Apps on the Home screen.
2. Tap Manage Accounts.
3. Tap Edit account.
4. Tap the account you want to edit.
5. Select OK.
6. Make your changes, such as edit the account name, code, description, status or password.
7. When finished, tap anywhere on the screen outside of the fields.
8. Tap OK to return to the Accounts screen.
9. Tap the back arrow to return to the list of accounts.
10. Tap Cancel to return to the Envelope Printing screen.

Making an account inactive

Setting the account status to inactive prevents anyone from charging postage against an account.
1. Tap SendPro Apps on the Home screen.
2. Tap Manage Accounts.
3. Tap Edit account.
4. Tap the account you want to make inactive.
5. Select OK.
6. Tap the Inactive button.
7. When finished, tap anywhere on the screen, but outside of the fields.
8. Tap OK to return to the Accounts screen.
9. Tap the back arrow to return to the list of accounts.
10. Tap Cancel to return to the Envelope Printing screen.

Deleting an account

If you apply postage to an account, you cannot delete the account. You can only make the account
inactive.
Make sure you do not need an account's data before you delete an account. When you delete an
account, sub account or sub sub account, you delete its data. You cannot recover that data.
Pitney Bowes Operator Guide April 2022
Managing Printing on Envelopes
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