Moving Your Device - Pitney Bowes SendPro C Operator's Manual

3. You hear the motor continue to run for about 5 seconds once it prints postage on the envelope.
4. Continue to feed envelopes one at a time. Make sure you press the edge of each envelope
against the back wall of the feeder and into the feeder until it touches the rollers.
Make sure the envelopes fully exit the feeder and do not pile up on the edge of the feeder.
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If you are using a stacker, you may need to extend the stacker tray so that the envelopes
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exit the feeder completely.
Hold the envelope against the back wall to avoid skews
If you do not hold the envelope against the back wall, it can feed in crooked or skewed. A skewed
envelope can either exit the device with no postage applied or cause a jam. The message Clear Paper
Jam appears. This could deduct funds. Even a minor skew that may be difficult to see can cause a
jam.
Preventive action
To prevent envelope feeding problems:
Using a can of non-flammable compressed air, blow on the feed deck on the left side and work
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toward the transport deck on the right side. Make sure to remove all the dust and debris.

Moving your device

Move your device safely, whether you are moving it across the room or to a new facility.
1. If you have a scale, remove it from the device.
2. Remove the moistener assembly. Once you have removed and cleaned the assembly, place it
in a zip-top bag to prevent any remaining fluid from leaking.
3. Remove the ink cartridge. Once you get the ink cartridge out, place it in a zip-top bag.
4. Close the top cover.
5. Remove all USB cables and optional devices such as printers or scanners. Pack them with the
device.
6. Unplug the power cord and pack it with the device.
7. Once in the new location, re-install all USB cables and devices.
8. Plug the power cord into the device and power outlet.
Pitney Bowes Operator Guide April 2022
Maintenance
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