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Installing and Using Utilities
When [ft Server] Tree Appears on Date Viewer in an Incorrect Manner
If you open a Data Viewer immediately after the system starts up, the tree or the state of a Data
Viewer may not be displayed correctly due to high load of the system. In about 20 minutes after the
system startup, when a pop-up message (below) which prompt you to reconstruct a Data Viewer
appears, click [OK]. The Data Viewer will be reconstructed and the tree and the status will be
displayed correctly.
Data Viewer
The system configuration of the host may have been changed. Do you wish to reconstruct the
tree?
Floppy Disk Drive Name
After unplugging and plugging the PCI module of the primary side, the floppy disk drive name of
[I/O Device] on Data Viewer may be different from the name that is recognized by the OS.
(Example: drive name on Data Viewer: "A"
drive name recognized by the OS: "B")
Check the floppy disk drive name on Explorer.
Floppy Disk Drive Information
If you add or delete floppy disk drive connected with USB while the system is running, the drive
information under the [I/O Device] in the data viewer will be updated at the next system startup.
Information of the keyboard/mouse connected with USB
When the keyboard or mouse is connected with USB, the keyboard or mouse information under the
[I/O Device] in the data viewer is listed as "Unknown."
Ethernet Adapters You Do Not Use
If an Ethernet adapter is not used (not connected to cable), set it to "Disable" in [Network
Connections] from Control Panel. If an Ethernet adapter you are about to disable has dual LAN
settings (AFT function), remove the dual LAN settings before disable it.
Monitoring in Sleep State
NEC ESMPRO Manager cannot monitor the NEC ESMPRO Agent machine in the sleep state
(system standby or system halt state).
While NEC ESMPRO Manager monitors server shutdown, the relevant NEC ESMPRO Agent
machine may be entered into the sleep state. If so, the report "server access disabled" is issued and
the status color of the server icon becomes gray. This cannot indicate whether the NEC ESMPRO
Agent machine is shut down or entered into the sleep state. Keep these in mind when operating the
system where systems to be monitored may enter the sleep state.
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