Jeep COMPASS Owner's Handbook Manual page 279

The HELP function is activated with:
ignition device at MAR;
ignition device in STOP position and
Uconnect™ system display on.
After the HELP function (where
provided) has been activated
automatically or manually, pressing
the corresponding button will send the
position data to the operational centre
and make a voice call to an operator.
NOTE If the HELP function does not
work, the system fault will be indicated
on the display. If this happens, go to an
authorised workshop to have the function
repaired as soon as possible.
NOTE The correct operation of the HELP
services will only be guaranteed with
good network coverage.
WARNING The HELP function may not
be available for the first minute after the
car is started,
Privacy: GPS location is always active for
HELP. Deactivating it via the "Settings"
menu of the Uconnect™ system
will make some with other services
unavailable (see the "Settings" chapter of
the Uconnect™ system for more details).
WARNING The icon at the top of the
Uconnect™ system display indicates
that the geolocation function is active
(ON). When geolocation is on, the
vehicle position is tracked to enable
the functions that require it. When
geolocation is off, the vehicle position is
only tracked by the navigation, safety,
insurance and driver assistance systems
(where provided). See the Uconnect™
system "Settings" chapter to deactivate
the function.
MANUAL HELP CALL
(where present)
In the event of need, hold the HELP
button (where provided) on the internal
rear-view mirror fig. 283 pressed for 2
seconds or press the button (1) fig. 284
on the Uconnect™ display (where
provided).
The LED on the HELP button will turn
green when the call is connected to an
HELP operator, and will turn off when
the call ends.
NOTE If the HELP call button is pressed
by mistake, it is possible to press it
again within 10 seconds to cancel the
operation or press the cancel button on
the Uconnect™ system display.
Once the connection has been
established, the following data will
be automatically transmitted to the
Operations Centre, as authorised by the
customer:
indication that the occupant has made
an HELP call;
the brand of the car;
the most recent known GPS
coordinates of the car.
If you are able to speak to the operator,
do so through the car audio to provide
additional information about the request
for help.
If the system is unable to establish
the voice call, or the line disconnects
because of insufficient coverage,
the HELP service will try to call the
operational centre again for 5 minutes.
If the operational centre needs to contact
the car again, the system can receive an
incoming call, which will be accepted
automatically.
WARNING When the service expires, you
will not be contacted by any operations
centre and the system will warn you of
the unavailability of the service.
WARNING If the HELP call system
detects a malfunction, it will be
indicated:
during the start-up phase;
by turning on the red LEDs on rear-
view mirror and showing a message on
the Uconnect™ system display when the
malfunction is detected. Contact a Jeep
Dealership as soon as possible.
WARNING In the event of danger
(fire, visible smoke or hazardous
road conditions or positions), do not
wait for voice contact with the HELP
service operator, but exit from the car
immediately and go to a safe place, if in
a condition to do so.
WARNING Do not place network
antennas, CB radios or aftermarket
electrical equipment to avoid
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