Problem: There Is No Picture On The Monitor; Problem: Color Of Live Video Is Distorted; Problem: Cannot Search Local Records; Problem: There Is No Audio When Viewing Live Video - Honeywell HEN04112 User Manual

158 | Performance Series Full PoE Network Video Recorder User Guide

Problem: There is no picture on the monitor.

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Problem: Color of live video is distorted.

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Problem: Cannot search local records.

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Problem: There is no audio when viewing live video.

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Problem: There is no audio when playing back video.

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Problem: The time display is incorrect.

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Check that the correct input (VGA) is selected on the monitor.
Turn off the monitor and NVR. Turn on the monitor, and then turn on the NVR.
Check that the video cable is connected correctly to the NVR.
Make sure that the camera's brightness setting is configured correctly.
See Configuring Camera Settings
Make sure that a privacy mask is not blocking the video.
See Configuring the Text Overlay
Make sure that the camera image settings are configured correctly.
See Configuring Camera Settings
Make sure that the NVR is configured to use the correct video standard (NTSC or PAL).
See Configuring General System Settings
Check that recording is enabled. See
62.
Check the audio input and output connections on the NVR.
Increase the volume on the headphones/speakers.
Make sure that the audio is enabled in the playback interface and the volume is turned up.
Make sure that the date and time settings are configured correctly.
See Configuring Date and Time Settings
Replace the battery on the main board.
on page 77.
on page 82.
on page 77.
on page 125.
Configuring the General Recording Settings
on page 127.
on page