Warranty Statement; Product Warranty; Disclaimer - Techman Robot TM Palletizing Operator User Manual

9 Warranty Statement

9.1 Product Warranty

Users (customer) may make a request to his/her dealer and retailer within any reasonable situation. The
manufacturer will provide warranty under the following conditions:
During the first twelve months of the warranty period (no more than 15 months from the date of shipment), The
Corporation will provide necessary spares for malfunctioned parts of new equipment due to production and
manufacture error or damage. If Users (customer) has to bear labor costs, a new or refurbished part can be used
for servicing. If equipment defects are caused by improper handling or failure to comply with manual requirements,
this guarantee is invalid. Warranty services do not cover operations conducted by the dealer or user, such as arm
installation, software download. Your warranty request must be made two months before the warranty is expired.
All replaced or returned items are the property of the Corporation. This warranty does not cover other requests
directly or indirectly related to equipment. No conditions of this warranty shall attempt to limit or exclude
customer's statutory rights or manufacturer's responsibility for personal injury or death due to negligence. The
warranty cannot be extended, even if it is the initial warranty. The Corporation reserves the right to charge
customers for replacement or service costs, as long as no warranty terms are violated.
The above-mentioned rules shall not imply a change in the burden of proof to the detriment of the interests of
customers. When equipment becomes defective, we are not liable for compensation for any indirect, incidental,
special, or corresponding damage, including but not limited to profit loss, loss of use, production loss or other
production equipment damage.

9.2 Disclaimer

The Corporation will continuously improve the reliability and performance of the product. Therefore, we reserve
the right to upgrade the product without prior notice. The Corporation has verified the accuracy and correctness of
this Manual but will not liable for any erroneous or omitted information.
TM Palletizing Operator User's Manual Product Version: 1.0 / Document Version: 1.0 163