Troubleshooting Multilab - Fourier TriLog User Manual

Symptom
On the Macintosh, I can't choose
the desktop as the place to save
data
Where do I find the HotSync
output?
4.1.4.

Troubleshooting MultiLab

Symptom
MultiLab was unable to connect
to TriLog.
I downloaded "unexpected" data.
While running with an active
trigger, TriLog does not complete
the data logging.
I can't see video of the
experiment
Cause of problem
•
After you select the desktop from the
popup above the list of folders, there is
at least one folder selected. Shift-click
this folder to deselect it. Choose the
desktop by pressing the "Choose
button"
•
Check the conduit settings (see Chapter
5,Changing HotSync's Default Settings
for the ImagiProbe Conduit).This
window tells you where the ImagiProbe
Conduit places the data
Cause of problem
•
TriLog is turned off.
•
The communication cable is not
connected properly.
•
The communication cable is not
connected to the correct PC COM Port.
•
There is no available COM Port.
•
There may be up to 100 experiments
stored in the TriLog. Performing a
"Download" means loading one of them
in sequential order. You have probably
loaded an old experiment accidentally.
Try using Selective download from
MultiLab (see page 53)
•
The trigger condition has not been
fulfilled.
•
The trigger condition was fulfilled, but
the time period was too short (less than
300µS).
•
The video window is closed. Click
Display video on the main toolbar to
open it.
•
The video is disabled, select Enable
video from the Video menu.
•
The camera driver is not properly
installed.
Chapter 4 Troubleshooting 107