Troubleshooting The Imagiprobe Application - Fourier TriLog User Manual

Symptom
TriLog battery running low,
unable to continue
Auto ID shows incorrect sensor
TriLog has stopped responding
TriLog has stopped responding
and nothing of the above helps
4.1.2.

Troubleshooting the ImagiProbe Application

Symptom
Can't find the ImagiProbe
application on the handheld
computer
Screen goes blank on the
handheld computer
The ImagiProbe application does
not open in the Investigations
form
Scrolling doesn't work or can't
select menus, pick lists or buttons
Cause of problem
•
Charge TriLog completely (12 hours)
•
Use TriLog while connected to a wall
outlet
•
If the sensor is not completely inserted,
the Auto ID function cannot properly
identify the sensor. Disconnect the
sensor and firmly reconnect.
•
Use 8 sensors mode
•
TriLog has disconnected from the
computer but continues to run
independently as a data logger.
•
Press the Run/Stop button on TriLog.
(LCD screen on TriLog shows changing
data values.)
•
Reconnect TriLog to the computer
•
You may need to reset TriLog:
remove TriLog's front cover and, using a
paper clip, press the reset button (see
instructions and figure on page 23)
Cause of problem
•
Select All from the Category pick list in
the top right corner of the Palm™
Applications Launcher. If necessary,
scroll the screen until you locate
ImagiProbe
•
The handheld computer may have gone
to sleep. Press the power button on the
handheld computer. If problem persists,
lengthen the "Auto-off after" value in the
handheld computer preferences
•
In most cases, the ImagiProbe
application returns to the form from
which you exited
•
Recalibrate the digitizer on the Palm
Powered computer (see your Palm
Powered computer manual)
Chapter 4 Troubleshooting 105