Troubleshooting The Imagiprobe Conduit - Fourier TriLog User Manual

Symptom
Palm Powered computer won't
save data
ImagiProbe was unable to
connect to TriLog or to recognize
plugged-in sensors
4.1.3.

Troubleshooting the ImagiProbe Conduit

Symptom
Nothing happens when I use
HotSync to transfer data to the
desktop
A blank graphic icon appears in
the top right corner of every web
page generated
Link label says "too much data to
display as a table"
When I double-click on the top
level HTML file, I get a message
saying the application that
created this document could not
be found
I've specified a default browser in
Mac ®OS 8.5,but my preferred
application does not open when I
double-click on the top level
HTML file
106 Chapter 4 Troubleshooting
Cause of problem
•
Your Palm Powered computer's storage
may be full. Delete trials and
investigations when you are done
working with them. HotSync ® places a
copy of the data on your desktop
computer; it does not remove data from
your handheld computer
•
You may need to reset Palm Handheld:
Using a paper clip, press the reset
button on the Palm Handheld
Cause of problem
•
Make sure the HotSync software is
enabled
•
Make sure the ImagiProbe Conduit is
installed. To check, try looking at the
conduit settings (see Changing
HotSync's Default Settings for the
ImagiProbe Conduit)
•
Make sure the ImagiProbe Conduit is
not set to Do nothing
•
Double click on the ImagiProbe installer
to reinstall the ImagiProbe conduit
•
Reinstall the ImagiProbe application
onto your desktop computer
•
Click on the "text file" link to see your
data as text in your browser
•
Open the text fi le in a spreadsheet
application on your desktop computer
•
You need to specify a default browser
•
Open the Internet Control Panel. Make
sure that the set that specifies your
preferred browser is the active set.
Choose the appropriate set from the
popup next to the words "Active Set"