quadient iX-7 User Manual page 360

The weighing device is not
selected.
There are vibrations or air drafts
in the weighing area.
Something is touching or laying
on the Weighing Platform.
The Weighing Platform zero is not
correct.
You have placed a package on the
platform that is too heavy for the
rate selected.
Weight of the items on WP
exceeds the max capacity defined
in Weighing Platform (you have
placed a package on the platform
that is too heavy for your Weigh
platform).
See the weighing type selection procedures in
Choosing a Weighing Type
Use a solid and steady table:
• Away from any door
• Away from any fan.
Clear the weighing zone and re-zero the Weighing
Platform (see
See the weighing platform zeroing procedures in
Weighing Settings
1. Press [OK] to clear the error message.
2. Press the [Rate] key and select a rate class
that can accommodate the weight of the
package. (Example: select Priority if the rate
you had been using was First Class).
3. Press lightly on the Weigh Platform to
establish the weight and postage with the new
rate.
1. Remove the package and if possible, weigh it
on another scale.
2. Use Manual Weight Entry mode to enter the
weight and determine the postage.
To avoid weighing errors, make sure the weighing platform is
clear when starting the system.
on page 77.
Weighing Settings
on page 255.
on page 255).
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