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quadient iX-1 Series Product Manual
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iX-1 Series Product Guide
From getting started... to getting more from your iX-1
Scan the code
to watch our
installation and
how to videos
Watch video

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Do you have a question about the iX-1 Series and is the answer not in the manual?

Questions and answers

Pat Lange
March 5, 2025

how to use the scale

1 comments:
Mr. Anderson
March 5, 2025

To use the Quadient iX-1 Series scale:

1. Place the item on the weighing platform.
2. The weight will be displayed on the screen.
3. Use the numeric or navigation keys to select the appropriate mail class and postage rate.
4. Confirm the selection to apply the correct postage.
5. The system will print the postage with the selected details.

If needed, refer to the home screen and menu options for additional settings or adjustments.

This answer is automatically generated

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Summary of Contents for quadient iX-1 Series

  • Page 1 Series Product Guide From getting started... to getting more from your iX-1 Scan the code to watch our installation and how to videos Watch video...
  • Page 2 With Myquadient you can find answers to all your tech related questions, get help, manage your Quadient account, track postage spending activity, buy supplies and access a suite of apps right from your browser.
  • Page 3 What Myquadient can do Myquadient is our complimentary customer portal offering instant access to the services and tools you need to manage your Quadient account and get the most out of your iX-1. View and pay invoices Download manuals and guides...
  • Page 4 What’s in the box Before beginning assembly, make sure all parts are present. If any part is missing or damaged contact our support team at 0845 8800000 iX-1 franking machine Postage meter Cartridge Weighing platform LAN cable Power adapter Moistening pen Postage labels Print head cleaning card...
  • Page 5 Assemble your iX-1 Before you begin, decide if you are going to use a wired (LAN) or wireless (Wi-Fi) kbhelp.quadient.com/iX-1_videos connection, then visit our how to hub at to watch installation videos for wired and wireless configurations. Install the cartridge...
  • Page 6 Configure your iX-1 kbhelp.quadient.com/iX-1_videos Visit to watch the iX-1 installation video before you begin. Initiate configuration Test cartridge Press to begin Press to initiate the print alignment process. configuring your iX-1. Insert an envelope into the mail path to complete a test print or Headset alignement press to skip.
  • Page 7 How to process your mail To get the most out of your iX-1, visit our how to video hub at kbhelp.quadient.com/iX-1_videos or login to Myquadient to access the iX-1 user guide. Seal your envelopes Weigh your item 1st Inl Lett £...
  • Page 8 # /: You can also print discounted Use the scroll up/scroll down Royal Mail shipping labels using keys to view all rates, then use Quadient’s online shipping the number keys to select a application. rate. Press to confirm your selection and return to the home screen.
  • Page 9 How to add credit and slogan To get the most out of your iX-1, visit our how to video hub at kbhelp.quadient.com/iX-1_videos or login to Myquadient to access the iX-1 user guide. Add credit Add slogan 1st Inl Lett £ 000.00 No services 01.02.23...
  • Page 10 How to unlock the meter, test your connection To get the most out of your iX-1, visit our how to video hub at kbhelp.quadient.com/iX-1_videos or login to Myquadient to access the iX-1 user guide. Unlock the meter Test server connection...
  • Page 11 How to enable, create and select accounts To get the most out of your iX-1, visit our how to video hub at kbhelp.quadient.com/iX-1_videos or login to Myquadient to access the iX-1 user guide. 1st Inl Lett £ 000.00 Accounts allow you to allocate postage spending to users or internal departments to stay on top of No services postage expenses.
  • Page 12 Apply the recycling label and print after shut down and to quit postage to the outside of the power up, chat with a support box and return to Quadient. specialist on Myquadient or Exit contact us for help at 0845 8800000.
  • Page 13 How to update rates, clean the print head To get the most out of your iX-1, visit our how to video hub at kbhelp.quadient.com/iX-1_videos or login to Myquadient to access the iX-1 user guide. Update rates Clean the print head...
  • Page 14 How to replace your iX-1 Because the iX-1 is so reliable, we can fix most problems over the phone. If we cannot fix your problem, we will send a replacement system. Once you receive your replacement system, complete the steps below to replace and return your damaged system. iX-1 franking Postage Cartridge...
  • Page 15 Plug the power cable connector Prepare the box for shipping. into the power adapter. Arrange the collection via Plug the power adapter My Quadient or by calling the connector into the back of the Withdrawals Team. iX-1. Plug the other end of the power cable into the wall outlet.
  • Page 16 Remove the replacement Prepare the box for shipping. power adapter and cable Arrange the collection via from the box and place the My Quadient or by calling original unit into the box to the Withdrawals Team. return. Connect power adapter to cable Plug the power cable into the power adapter as shown.
  • Page 17 Plug the power cable into the Prepare the box for shipping. wall outlet. Arrange the collection via The system will power up My Quadient or by calling the automatically. Withdrawals Team. A0163774/A Need help? Contact us at: www.myquadient.co.uk or call 0845 8800000...
  • Page 18 A0163774/A 16/09/2024...