Clear-Com ECLIPSE DIGITAL WIRELESS User Manual
  1. Manuals
  2. Brands
  3. Clear-Com Manuals
  4. Intercom System
  5. ECLIPSE MATRIX
  6. User manual
Clear-Com ECLIPSE DIGITAL WIRELESS User Manual

Clear-Com ECLIPSE DIGITAL WIRELESS User Manual

Hide thumbs Also See for ECLIPSE DIGITAL WIRELESS:
Table of Contents

Advertisement

Quick Links

Download this manual
ECLIPSE DIGITAL WIRELESS
U S E R M A N U A L

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the ECLIPSE DIGITAL WIRELESS and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Clear-Com ECLIPSE DIGITAL WIRELESS

Summary of Contents for Clear-Com ECLIPSE DIGITAL WIRELESS

  • Page 1 ECLIPSE DIGITAL WIRELESS U S E R M A N U A L...
  • Page 2 Room 1806, Hua Bin Building No. 8 Yong An Dong Li Jian Guo Men Wai Ave Chao Yang District Beijing, P.R. China 100022 ® Clear-Com, CellCom/FreeSpeak and the Clear-Com Communication Systems logo are registered trademarks of The Vitec Group plc.
  • Page 3 Vitec Group Communications SOFTWARE LICENSE IMPORTANT: CAREFULLY READ THE FOLLOWING BEFORE USING THIS SOFTWARE. USING THE SOFTWARE INDICATES YOUR ACKNOWLEDGMENT THAT YOU HAVE READ THE FOLLOWING AND AGREE TO ITS TERMS. IF YOU DO NOT AGREE, RETURN THE SOFTWARE COMPLETE TO VITEC GROUP COMMUNICATIONS LIMITED OR CANCEL THE INSTALLATION.
  • Page 4 or other intellectual property. VGC and its licensors retain all right, title and interest in and to the Software and all copies thereof at all times, regardless of the form or media in or on which the original or other copies may subsequently exist.
  • Page 5 PARTICULAR PURPOSE, PERFORMANCE, ACCURACY, RELIABILITY, OR NON-INFRINGEMENT OF THIRD-PARTY INTELLECTUAL PROPERTY RIGHTS. This constitutes an essential part of this License. 7. LIMITATION OF LIABILITY: a. For the avoidance of doubt, all conditions imposed by law covering matters such as fitness for purpose, compliance to description, negligence and quality are expressly excluded from this agreement and you agree to accept the foregoing warranty in lieu of all such items.
  • Page 6 Customers and English Courts for EMEA Customers shall have exclusive jurisdiction to adjudicate any dispute arising out of this Agreement. d. If any document is written in more than one language the English text shall prevail. e. Capitalized terms not defined herein shall have the meanings set forth in Vitec Group Communications' Terms and Conditions, as amended from time to time.

  • Page 7: Table Of Contents

    CONTENTS OPERATING THE ECLIPSE WIRELESS BELTPACK ....1-1 Overview of the Wireless Belpack ....... . . 1-1 Beltpack Top Control Section .
  • Page 8 Headset Options ......... 1-13 View Status .
  • Page 9 Transceiver/Antenna Top Panel ....... . . 3-1 Omnidirectional Antennas........3-1 Transceiver Antenna Bottom/Control Panel.
  • Page 10 SPECIFICATIONS........5-1 APPENDIX 1: DECT CARRIER FREQUENCY CHART ....6-1 LIMITED WARRANTY .
  • Page 11 FIGURES Figure 1 Safety Symbols........... 2-iv Figure 1-1 Overview of Beltpack Functions .
  • Page 12 E C L I P S E W I R E L E S S C O M M U N I C A T I O N S Y S T E M...
  • Page 13 TABLES Connection Information ....... . . 2-14 How antennas are numbered ......4-5 DECT Carrier Frequency Chart .
  • Page 14 E C L I P S E W I R E L E S S C O M M U N I C A T I O N S Y S T E M...
  • Page 15 IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

  • Page 16: Figure 1 Safety Symbols

    CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN This symbol alerts you to the presence of uninsulated dangerous voltage within the product's enclosure that might be of sufficient magnitude to constitute a risk of electric shock. Do not open the product's case. This symbol informs you that important operating and main- tenance instructions are included in the literature accompanying this product.

  • Page 17: Operating The Eclipse Wireless Beltpack

    OPERATING THE ECLIPSE WIRELESS BELTPACK OVERVIEW OF THE WIRELESS BELPACK You can access six separate audio routes from a beltpack. Depress the channel A or B talk button to select an audio route. Turn the button to adjust volume. Figure 1-1: Overview of Beltpack Functions An Eclipse wireless beltpack gives you simultaneous access to six channels of talk/listen communication, with the ability to switch among them as desired.

  • Page 18: Beltpack Top Control Section

    Figure 1-2: Beltpack Display A 4-pin male headset connector is provided for connection with a standard Clear-Com headset or similar. The Eclipse beltpack will operate for up to 8 hours on four AA alkaline or rechargeable NiMH batteries. BELTPACK TOP CONTROL SECTION...

  • Page 19: Level-Control Lights, Channels A And B

    To talk or listen on a channel, press and hold the knob down while speaking or listening from the headset. While you hold the knob down, your voice transmits on that channel. When you release the knob, your voice no longer transmits. To “latch”...

  • Page 20: Backlit Lcd Display

    Backlit LCD Display The display screen shows the various communications routes and other information relevant to the beltpack. The backlighting comes on when any action is taken with the scroll or enter buttons, and remains on for approximately 10 seconds. During the answer-back process, the label of the source is displayed in the lower center of the display.

  • Page 21: Battery Case

    The recessed power button is used to turn the Eclipse beltpack on and off. Press and hold the button for about three seconds to turn the unit on. To turn the unit off, again press and hold the button for about three seconds. Battery Case The removable battery case will hold four alkaline AA or four NiMH (nickel-metal hydride) rechargeable batteries.

  • Page 22: Headset Connector

    See the section “Registering the Beltpack with the Matrix” for further details. Headset Connector The male 4-pin headset connector provides audio pathways for the headset microphone and headset earpiece(s). This connector supports all Clear-Com and compatible headsets using female 4-pin connectors. It will support dynamic microphones. Battery Recharger Connector The Eclipse beltpack features an internal battery charger when you insert four AA-format NiMH batteries to power the unit.

  • Page 23: Powering The Eclipse Beltpack

    POWERING THE ECLIPSE BELTPACK The supplied battery pack holds four AA-sized batteries. Standard AA alkaline batteries will provide between 7 and 8 hours of typical use. The batteries alternate in the battery case, with the spring on the negative end and the tab on the positive end.

  • Page 24: Registering Beltpacks With The Matrix

    must be replaced or recharged soon. This setting is available under Alarm Options. The Eclipse beltpack features an internal battery charger circuit, with intelligent circuitry to prevent overcharging. It is powered via the pin connector on the bottom of the beltpack, using the supplied universal power supply. A thermistor (temperature-sensing device) measures the change in temperature of the battery when charging, letting the circuit know when to cease charging the batteries.

  • Page 25: Figure 1-8 How The Beltpack Displays Its Six Communication Routes

    Figure 1-8: How the beltpack displays its six communication routes The case of a label on the beltpack indicates its assignment type: • All uppercase - Talk • First letter in uppercase, rest lowercase - DTL • All lowercase - Listen To activate a talk or listen to an assigned source or destination (“label”): 1.

  • Page 26: Setting And Adjusting Listen Levels

    Note: Two-wire and four-wire devices can have dual talk-and-listen or just listen assignments. SETTING AND ADJUSTING LISTEN LEVELS You can adjust a beltpack’s incoming audio volume (“listen level”) in two ways: • You can set the overall maximum level for the beltpack by using the beltpack menu options.

  • Page 27: Using The Beltpack Answer-Back Functions

    USING THE BELTPACK ANSWER-BACK FUNCTIONS A beltpack’s “answer-back” key performs two functions: The first function is to answer a call from a source whose “label” does not appear on the currently selected beltpack page. When a source whose label does not appear on the currently selected beltpack page, but whose label does appear on a non-selected page, your beltpack’s “answer-back”...

  • Page 28: Low Signal Alarm

    occur when the battery level is sufficiently low (approximately 40 minutes of remaining battery life). The battery indicator will also flash. • When you select OFF, you will not be warned of low battery level. Low Signal Alarm The low-signal alarm has two settings: on and off. Using the scroll keys, select the desired setting and then press the center ENTER key.

  • Page 29: Microphone Type Option

    This option allows you to select the proper setting for the headset microphone. The available settings are Dynamic (Balanced) Mic and Dynamic (Unbalanced) Mic. For most Clear-Com and other headsets, the Dynamic (Unbal) Mic setting is proper. Microphone Level Option This option allows you to set the level of the beltpack’s headset mic, increasing or...

  • Page 30: Rf Carrier Mask

    RF Carrier Mask The RF carrier mask tells the matrix and beltpacks which of the standard DECT carrier frequencies to use. In Europe, for example, the standard carriers 0 to 9 (1880 to 1900 MHz) are designated as “0x03FF000000.” Other parts of the world, such as South America, use Extended Carriers, such as 18 to 27 (1910 to 1930 MHz), designated as “0x0000007FE0.”...

  • Page 31: Programming At The Beltpack

    PROGRAMMING AT THE BELTPACK INTRODUCTION TO PROGRAMMING ON THE BELT- PACK In programming the Beltpack, the general considerations are: • It is necessary to have a radio connection to be able to engage programming mode. It is not generally possible to enter programming mode unless the normal working display is present.

  • Page 32: Master Volume Control

    is used to select the key and appears whenever a key selection is required. The page which appears is the one which was current when programming mode was entered. If, having entered programming mode, you find that the required key is not on the page which is displayed, go to the page selection menu.

  • Page 33: Top Level Menu

    TOP LEVEL MENU The top level menu structure is displayed when the scroll keys are held down as described above. Figure 2-1: Top Level Menu Structure • Main programming menu showing the Master Level option selected. This option allows the master volume level to be set in the range -12dB to 0dB using the scroll buttons.

  • Page 34: Settings Menus

    • Main programming menu showing the Information (Status) option selected. • Main programming menu showing the Page Options selected. • Main programming menu showing the Exit (from Program mode to normal operation) option selected. SETTINGS MENUS The settings menus allow access to most of the beltpack configuration options. The basic menu structure is given in the figure below.

  • Page 35: The Headphone Menu

    THE HEADPHONE MENU You reached this menu by selecting the Settings option on the top level programming menu, then the headphone options on the audio menu. • The Headphones menu showing the option to set the lowest level to which the headset can be adjusted (sometimes also known as the "Gate Level").

  • Page 36: Adjust Contrast

    ADJUST CONTRAST • Select the Adjust Contrast option from the main programming menu and press button C to display the contrast setup. • The contrast adjustment slider is displayed. • Use the scroll buttons to adjust the contrast level and press button C to set the contrast and exit to the previous menu.

  • Page 37: Switching The Low Battery Alarm On And Off

    • The Alarm menu showing the low signal strength warning option selected. • Press button C to select the low signal alarm menu and use the scroll buttons to switch between the low signal alarm settings. • The Alarm menu showing the Vibrate option selected (Type II beltpacks only).

  • Page 38: The Vibrate Alert Menu

    When the low signal alarm is set use the scroll buttons to select the Exit symbol and press button C. THE VIBRATE ALERT MENU This is the Vibrate menu for determining whether the low battery and/or low signal strength warnings should use the vibrate function (type II beltpacks only). You reached this menu by selecting the Alarm option on the main programming menu then selecting the Vibrate option.
  • Page 39 • The Microphones menu will be displayed. • Select Microphone Type using the scroll buttons to display the Microphone Type menu. • Use the scroll buttons to select the microphone type from those available (Dynamic (Bal) mic, Dynamic (UnBal) mic, Electret mic) and then press button C to set the microphone type.

  • Page 40: Set Factory Defaults

    • Press button C to disable microphone noisegate. The microphone menu will be redisplayed. • Press button C to enable micrphone noisegate. The microphone menu will be redisplayed. To exit without changing the status of the microphone noisegate use the scroll keys to select the exit symbol and press button C. SET FACTORY DEFAULTS To reset the beltpack to the factory defaults go to the main programming menu and select Set Factory Defaults.

  • Page 41: Keylock

    KEYLOCK Keylock allows the scroll buttons to be disabled when on the main pageafter 3 seconds of inactivity to prevent accidental activation. • Select keylock on the button options menu and use the scroll buttons to select Keylock On or Keylock Off. •...

  • Page 42: Ptt Configuration

    • Press button C to set the Tap Latch mode. PTT CONFIGURATION PTT configuration allows a PTT switch to be enabled or disabled. Note: These features are not operational on Eclipse wireless systems. • To configure PTT set to the Button options menu and use the scroll keys to select PTT configuration.
  • Page 43 • The Status (Information) menu showing the Beltpack version number icon highlighted. • When this icon is selected the display appears. • The Status (Information) menu showing the Beltpack ID icon highlighted. When this icon is selected the display appears. IPEI stands for International Portable Equipment Identifier, EMC for Equipment Manufacturer Code, PSN for Portable Serial Number (unique to every Beltpack) and C for check-digit.

  • Page 44: Figure 2-3 Connection Information Display

    • The Status (Information) menu showing the Connection Information icon highlighted. When this icon is selected the display appears. The components of this display are laid out in the format which is specified for this technology and appear as follows: Figure 2-3: Connection Information Display Table 1: Connection Information Item...

  • Page 45: Page Options

    Table 1: Connection Information Item Description Timeslot Number (used by Active Antenna) Received Signal Strength Indication (digital indication). This is an arbitrary number in the range 0-52 and, therefore, significant only in the context of a particular installation. Block error rate for received frames. From these displays, press button C to return to the status menu.

  • Page 46: Figure 2-4 Key Options Menu Structure

    The key options menu structure gives the user access to assignment functions, page selection and latching. Figure 2-4: Key Options Menu Structure Select Key Options on the page menu. This will display the key options menu. Note: These features are not operational on Eclipse wireless systems. •...

  • Page 47: Assign Route

    • The Pushbutton menu showing the option to Delete a Key Assignment Route. • The Pushbutton menu showing the Page Selection option selected. • The Pushbutton menu showing the Exit (to the main programming menu) option selected. ASSIGN ROUTE This facility allows you to assign a route to a pushbutton (key). Note: These features are not operational on Eclipse wireless systems.

  • Page 48: Latch Latch

    4. The Beltpack does not display any routes until it has downloaded all of them and displays while it is doing so. 5. When downloaded, the display presents the full list of ports 6. Navigate the list using the UP and DOWN arrows and press Enter to select the required route.

  • Page 49: Talk/Listen Menu

    • Non-latch means the key is momentary and the function is enabled only for as long as the key is held pressed. • In this condition, if the pushbutton is pressed and immediately released it latches. If it is held pressed for longer than one second it becomes non-latching and the function is disabled as soon as the pushbutton is released.

  • Page 50: Delete A Route Assignment

    communication from the Beltpack to another Beltpack and/or other type of control panel. • A single pushbutton press causes an audio route to be made to the Beltpack from the destination. This is normally used when listening to an external audio signal which is not originating from another Beltpack or control panel.

  • Page 51: Delete All Assignments

    Select the Select Page option to display the Page Selection menu. Navigate to the required page and press Pushbutton C to implement the selection and return to the pushbutton menu. DELETE ALL ASSIGNMENTS This menu option allows all the local key assignments to be deleted at once. A YES/NO confirmation screen is displayed for the user to confirm deletion of all local assignments.
  • Page 52 2 - 2 2 E C L I P S E W I R E L E S S C O M M U N I C A T I O N S Y S T E M...

  • Page 53: Operating The Eclipse Transceiver/Antenna

    OPERATING THE ECLIPSE TRANSCEIVER/ANTENNA TRANSCEIVER/ANTENNA The Eclipse transceiver/antennas form the transmission link between the Eclipse beltpacks and the Eclipse base. Multiple units are used to support the beltpacks and to create larger, customized coverage areas. Each transceiver/antenna is connected to the Eclipse base, either directly or via a splitter. The unit has two flanges on the rear side that permit the unit to be screwed or otherwise attached to surfaces.

  • Page 54: Transceiver Antenna Bottom/Control Panel

    TRANSCEIVER ANTENNA BOTTOM/CONTROL PANEL 1 Serial Data Connector 4 Power Indicator Light 2 Data Signal Light 5 DC IN Power Connector 3 Matrix Connector Figure 3-2: Eclipse Transceiver/Antenna Bottom/Control Panel Serial Data Connector This 3 mm (1/8 inch) tip-ring-sleeve (TRS) connector is used for upgrading the firmware in the transceiver/antenna.

  • Page 55: Cabling The Transceiver/Antennas

    CABLING THE TRANSCEIVER/ANTENNAS Each Eclipse transceiver/antenna receives its necessary data and digital communications audio via a direct connection with the matrix E-Que ports. Between these two ports, up to 10 transceiver/antennas can be supported. A transceiver/antenna may either be directly connected to an E-Que port using 4-pair CAT-5 data cable with RJ-45 connectors on each end, or it may be connected to the base through an antenna splitter.

  • Page 56: Transceiver/Antenna Setup Rules And Tips

    Under ideal conditions, the maximum range between a Eclipse beltpack and a transceiver/antenna is 250 meters (about 800 feet). Typical distances are between approximately 50 meters (about 160 feet) and 150 meters (about 485 feet), depending on the particular environment. As the transceiver/antenna requirements for a particular installation are being determined, keep in mind both the number of beltpack users who will be working in a particular area (based on the five-beltpack capacity of each...

  • Page 57: Splitter Front Connector Panel

    SPLITTER FRONT CONNECTOR PANEL 1 Base Connection Indicator Light 2 Matrix Connector 3 Splitter-to-Transceiver/Signal Indicator Lights (5) 4 Transceiver/Antenna Connectors (5) Figure 3-3: Eclipse Splitter Front Connector Panel Base Connection Indicator Light This yellow light indicates that the splitter is receiving data from the Eclipse base. Matrix (Eclipse Base) Connector This RJ-45 connector accepts a 4-pair data cable from the Eclipse matrix E-Que port.

  • Page 58: Splitter Rear Panel

    SPLITTER REAR PANEL 1 Serial Data Connector 4 Reserved for future use 5 Reserved for future use 2 Power Indicator Light 3 DC IN Power Connector Serial Data Connector This 3.5 mm (1/8 inch) tip-ring-sleeve (TRS) connector is used for upgrading the firmware in the splitter.

  • Page 59: Installing A System

    INSTALLING A SYSTEM You can begin using a Eclipse system as soon as you receive it, as long as the beltpacks are registered to the base, using the generic user labels for the beltpacks and the rear-panel connections. PLACING THE MATRIX The first stage in setup is placing the matrix in a convenient location, knowing that it is the central routing unit of the Eclipse system.

  • Page 60: Determining Coverage Areas

    Note: To meet FCC emissions requirements, you must fit a ferrite on any CAT-5 cable plugged into either of the two ports labeled “tranceivers.” The ferrite should be fitted at the E-Que card end of the CAT-5 cable. Position the ferrite as close to the E-Que card as possible.

  • Page 61: Doing A Site Survey To Determine Coverage Areas

    DOING A SITE SURVEY TO DETERMINE COVERAGE AREAS Some Eclipse users may want to test coverage areas more extensively before setting up a a complete system. Testing a system in the setting in which it will be located helps you to set up the system successfully to meet your needs. Factors in the local setting may affect the areas a system can cover, so it is important to plan a site setup accordingly.

  • Page 62: Figure 4-2 Mapping Overlapping Coverage Zones

    • The RSSI (signal strength) number will fluctuate, ranging from 0 to 55, as you walk through the coverage area, and may even fluctuate as you stand still. As a rule-of-thumb, you will obtain best system performance when the signal strength remains at 30 or above. If the signal strength falls below 30, you may start losing audio.

  • Page 63: Testing Antenna Handoff

    TESTING ANTENNA HANDOFF After you test the coverage areas for individual antennas, test the handoff between the antennas. When you walk through a coverage area with the beltpack, the beltpack searches to find the antenna with the best signal strength, and switches transmission to that antenna.

  • Page 64: Conditions Affecting Coverage Areas

    CONDITIONS AFFECTING COVERAGE AREAS The environment in which a system is located affects the coverage area for any particular beltpack/antenna combination. The presence of walls, floors, ceilings, trees, shrubbery, people, and numerous other items may affect the coverage zone. Metallic objects, safety doors, lighting equipment, and bodies of water may possibly block transmission.

  • Page 65: Specifications

    Number of Full-Duplex Audio Paths 6 (3 pairs), with individual level control Level/Talk Controls 2 top-mounted push-to-talk rotary encoders Headset Connector 4-pin male, Clear-Com standard Microphone Type Dynamic or electret, selectable in beltpack menu Microphone and Headset Limiters Selectable in beltpack menu...
  • Page 66 Transceiver/Antenna Beltpacks Supported Per Transceiver/Antenna 5, in one cellular zone Transceiver Antenna Transmission Range Up to 250 m (800 ft.), line of sight Maximum Distance, Base to Transceiver Via Base Port 1,000 m (3,200 ft.) using 24 AWG cable 500 m (1,600 ft) using 26 AWG cable Maximum Distance, Transceiver Powered By Base Port 300 m (975 ft.)
  • Page 67 Transmission Method Method of RF Operation DECT standard, using two DECT bands per beltpack for wider frequency response Modulation QPSK Frequencies of Operation 1.92 – 1.93 GHz RF Output 250 mW burst, average level 2 - 4 mW Theory of Operation Dynamic allocation of frequencies and handoff of beltpacks among the transceiver/antennas up to their individual limit of 5 connected beltpacks at a time;...
  • Page 68 5 - 4 E C L I P S E W I R E L E S S C O M M U N I C A T I O N S Y S T E M...

  • Page 69: Appendix 1: Dect Carrier Frequency Chart

    APPENDIX 1: DECT CARRIER FREQUENCY CHART CARRIER FREQUENCY CARRIER FREQUENCY 1897.344 1911.168 1895.616 1912.896 1893.888 1914.624 1892.160 1916.352 1890.432 1918.080 1888.704 1919.808 1886.976 1921.536 1885.248 1923.264 1883.520 1924.992 1881.972 1926.720 1899.072 1928.448 1900.800 1930.176 1902.528 1931.904 1904.256 1933.632 1905.984 1907.712 1909.440 Table 6-1: DECT Carrier Frequency Chart * Carriers 23 through 27 are those used in the USA.
  • Page 70 6 - 2 E C L I P S E W I R E L E S S C O M M U N I C A T I O N S Y S T E M...

  • Page 71: Limited Warranty

    • UHF wireless intercom systems have a limited warranty of three years. available. • All other Clear-Com and Drake brand systems and products, including beltpacks, have a limited warranty of two years. The warranty starts at the time of the product’s original purchase. The warranty...

  • Page 72: Warranty Repairs And Returns

    Telephone for the Americas and Asia: +1 510 337 6600 Email: vitec.support@AVC.de Once the standard warranty period has expired, the User Support Center will continue to provide telephone support if you have purchased an Extended Warranty. For latest contact information please refer to the Service and Support section at www.clearcom.com.

  • Page 73: Liability

    Note: VGC does not offer warranty extensions on UHF wireless intercom systems, or on any product with a 1-year or 90-day warranty. LIABILITY THE FOREGOING WARRANTY IS VGC'S SOLE AND EXCLUSIVE WARRANTY. THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY OTHER REQUIRED IMPLIED WARRANTY SHALL EXPIRE AT THE END OF THE WARRANTY PERIOD.
  • Page 74 W A R R A N T Y...

Table of Contents