Further Inquiries; Firmware Upgrades; Future Updates - Crestron CHV-THSTAT Operation And Installation Manual

Crestron CHV-TSTAT and CHV-THSTAT
Operations and Installation Guide – DOC. 8163C

Further Inquiries

If after reviewing this Operations and Installation Guide, you cannot locate specific
information or have questions, please take advantage of Crestron's award winning
customer service team by calling:
•
In the US and Canada, call Crestron's corporate headquarters at
1-888-CRESTRON [1-888-273-7876].
•
In Europe, call Crestron International at +32-15-50-99-50.
•
In Asia, call Crestron Asia at +852-2341-2016.
•
In Latin America, call Crestron Latin America at +5255-5093-2160.
•
In Australia and New Zealand, call Creston Pacific at +613-9480-2999
You can also log onto the online help section of the Crestron website
(www.crestron.com) to ask questions about Crestron products. First-time users will
need to establish a user account to fully benefit from all available features.

Firmware Upgrades

To take advantage of all the features, it is important that the unit contains the latest
firmware available. Therefore, please check Crestron's website
(http://www.crestron.com/downloads/software_updates.asp) for the latest version of
firmware. Not every product has a firmware upgrade, but as Crestron improves
functions, adds new features, and extends the capabilities of its products, firmware
upgrades are posted. If you have questions regarding upgrades procedures, contact
Crestron customer service.
NOTE: Firmware version 2.40 is not compatible with SIMPL Windows programs
that have used firmware version 1.1 and earlier.

Future Updates

As Crestron improves functions, adds new features, and extends the capabilities of
this product, additional information may be made available as manual updates. These
updates are solely electronic and serve as intermediary supplements prior to the
release of a complete technical documentation revision.
Check the Crestron website (www.crestron.com) periodically for manual update
availability and its relevance. Updates are available from the Download | Product
Manuals section and are identified as an "Addendum" in the Download column.
Thermostats: CHV-TSTAT and CHV-THSTAT • 87
Thermostats