Customer Assistance; Contact Information - GE Venue 50 Basic Service Manual

Introduction

Contact Information

NOTE:
1-28

Customer Assistance

If this equipment does not work as indicated in this service
manual or in the user manual, or if you require additional
assistance, please contact the local distributor or appropriate
support resource, as listed below.
Prepare the following information before you call:
1. System ID serial number.
2. Software version.
3. Date and time of occurrence.
4. Sequence of events leading to issue.
5. Is the issue repeatable?
6. Imaging mode, probe, preset/application.
7. Media brand, speed, capacity, type.
8. Save image capture, cine loop.
Restart the application before resuming clinical scanning.
Venue 50 – Basic Service Manual
5447566-100 English Rev. 7