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6-4. Error Display
The ALARM/MEDIA indicator lights when an error occurs in this unit. To clear the error display, turn off
the power or press the [Reset] button on this unit. In such a case, the meaning of indication at error
occurring can be confi rmed in "Error Log" of a service mode. Also, the error information that previously
occurred can be confi rmed.
The error history can be output as a CSV fi le. (Refer to Section 5-3-5.)
6-4-1. Error List of the Indicator Lighting
The relation between the error lit the indicator and the error history recorded in Error Log of a service
mode is shown below. Part of the error is displayed on only the indicator when it occurs and is not record-
ed in error history as Error Log.
Indicator
Error contents
[ALARM] light (Red)
Printer Error
[ALARM] light (Amber)
Ink Ribbon or Paper Roll Error
Too many printouts or paper scraps
[MEDIA] light (Amber)
No Ribbon Cartridge
Ink Ribbon or Paper Roll Empty
Ribbon Cartridge & Paper Size Mismatch
Ribbon Cartridge & Paper Size Change
1. Printer Error
Occurrence event: Displayed when abnormality occurs in the main unit and when operation cannot be
continued.
Detection block: Position sensor (HP-131 board)
Contents:
A thermal head does not reach the home position, tray position, media transport posi-
tion, or print position during head motor rotation.
Possible cause 1: Defective head position motor, SU-114 board, or position sensor (HP-131 board)
Possible cause 2: Defective connector (CN403) on MEC-33 board and defective connector (CN1) on
HP-131 board, or defective harness connecting these connectors
Error Log:
Recorded.
Detection block: Cutter position right/left detection switch (cutter unit)
Contents:
A cutter cannot be moved to the initial position (the left) during initialization of a
cutter position in mechanical reset.
Possible cause 1: Defective motor or switch of cutter unit
Possible cause 2: Defective harness connecting the connectors (CN203 and CN402) on the MEC-33
board and a cutter unit
Possible cause 3: The movement of a cutter was disturbed due to the internally remaining print paper.
Error Log:
Recorded.
UP-CX2
Error Log display in service mode
There are an error that is displayed and
an error that is not displayed.
There are an error that is displayed and
an error that is not displayed.
Not displayed.
There are an error that is displayed and
an error that is not displayed.
Not displayed.
Not displayed.
Not displayed.
6-3 (E)
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