Ricoh MP C6502SP Field Service Manual page 1178

5. Troubleshooting
SC No.
SC669-31
SC669-32
SC669-33
SC669-34
SC No.
SC681
SC681-01
SC681-02
SC681-03
SC681-04
SC681-05
SC681-06
SC681-07
1176
Level Error Name/Error Condition/Major Cause/Solution
D EEPROM Device detection: Communication timeout error
D EEPROM Device detection: Operation stopped error
D EEPROM Device detection: Buffer full
D EEPROM Device detection: No error code
Received a error notification during EEPROM communication and does
not resume after 3 retries.
• Electrical noise
• EEPROM not connected fully
• EEPROM not installed
• EEPROM damaged
• BCU damaged
• Cycle the machine off/on.
• Reconnect the EEPROM.
• Replace the EEPROM.
• Replace the BCU.
Level Error Name/Error Condition/Major Cause/Solution
Toner Cartridge: ID Chip Communication Error
D Toner Supply: ID Chip Communication Error (K_Invalid Device ID)
D Toner Supply: ID Chip Communication Error (M_Invalid Device ID)
D Toner Supply: ID Chip Communication Error (C_Invalid Device ID)
D Toner Supply: ID Chip Communication Error (Y_Invalid Device ID)
Toner Supply: ID Chip Communication Error (K_Channel error (e.g. bus
D
disconnection))
Toner Supply: ID Chip Communication Error (M_Channel error (e.g. bus
D
disconnection))
Toner Supply: ID Chip Communication Error (C_Channel error (e.g. bus
D
disconnection))