Ricoh MP C6502SP Field Service Manual page 1496

5. Troubleshooting
Slide the drive rollers of duplex transport roller [A] and duplex exit roller [B] with your fingers
toward the back side of the machine as far as they go.
Caution: Make sure to grip the edge of the rollers, not the surface.
Close the duplex unit lower guide plate and push the drawer unit back into the machine.
Set SP5-806-195 (Shift Roller Motor1:Homing) ON and then OFF.
Repeat steps 8 through 12 five times and run a test job to confirm SC515-02 does not occur.
• If the SC persists, repeat steps 1 through 13.
Other 005: HDD Troubleshooting
Symptom
1. The "Please wait" display does not change to "Ready" after warming up at power ON or after
recovering from Energy Saver Mode.
2. HDD related SC occurrence (Mainly for SC860 to 865)
Cause
Mainly AC voltage supplied to the PSU is interrupted, possibly causing corruption of data in the HDD.
As a result, the fax function cannot boot up.
• This symptom can happen when the power is interrupted for an instant, or for a longer period (e.g.
the user pulls the power cord out of the outlet).
• If the power is interrupted, the area in the HDD that contains image data is corrupted easily.
Solution
Follow the action in the attached flowchart.
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