Page 1: User Guide
User Guide What You Can Do with This Machine Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting For information not in this manual, refer to the HTML/PDF ﬁles on the supplied CD-ROM. For safe and correct use, be sure to read the Safety Information in "Read This First"...
Page 2: Control Panel
Guide to the Names and Functions of the Machine's Control Panel Display panel [Energy Saver] key Displays keys for each function, operation status, Press to switch to and from Low Power mode or Sleep or messages. See "How to Use the Screens on mode.
Page 3 [Counter] key Number keys Press to check or print the counter value. See Use to enter the numbers for copies and data for the selected function. "Counter", Maintenance and Specifications [Language] key Function keys Press to change the language of the display. No functions are registered to the function keys See "Changing the Display Language", Getting as a factory default.
Page 4: Quick Reference Copy
Quick Reference Copy Guide Tips How to select a color mode... (Color Copying) Paper Size A Select a color mode. Paper Size You can check the paper size using the scale on the exposure glass. Auto Image Density Dark texture originals will be copied so that How to save paper...
Page 5: Advanced Features
How to finish your document... Document Server (Basic Copying) (Basic Copying) Why use it... Staple • To store often used documents centrally A Press [Finishing]. and print on demand. B Press [Finisher]. • To reduce network load. C Select one of the stapling positions (Copies will be sorted automatically).
Page 6 Quick Reference Scanner Guide G Specify the destination(s). You can specify To use the scanner functions, several multiple destinations. settings must be made beforehand. For details about these settings, For scan to e-mail: see "Accessing User Tools", Connecting Before you select destination(s), make the Machine/ System Settings sure you have selected [To].
Page 7 How to save to the machine’s hard How to save to the machine’s hard disk... Registering an E-mail destination... disk... (Storing and Saving the Scanned Documents) (Registering Addresses and Users, Connecting the Machine/ System Settings A Press the {Home} key on the lower left of A Press the {User Tools} key.
Page 9: Table Of Contents
TABLE OF CONTENTS How to Read the Manuals..........................6 Symbols Used in the Manuals........................6 Model-Specific Information..........................7 Names of Major Features..........................8 1. What You Can Do with This Machine Reducing my Costs............................. 9 Converting Documents to Electronic Formats Easily..................10 Registering Destinations...........................11 Operating the Machine More Effectively......................
Page 10 When the Authentication Screen Is Displayed....................47 User Code Authentication Using the Control Panel.................. 47 Logging In Using the Control Panel......................47 Logging Out Using the Control Panel......................48 Placing Originals..............................49 Placing Originals on the Exposure Glass....................49 Placing Originals in the Auto Document Feeder..................49 3.
Page 11 Printing on Envelopes............................77 Configuring Envelope Settings Using the Control Panel................77 Printing on Envelopes Using the Printer Driver...................77 Saving and Printing Using the Document Server................... 79 Storing Documents in Document Server.....................79 Managing Documents Stored in Document Server...................80 5. Scan Basic Procedure When Using Scan to Folder....................81 Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information..
Page 12 Loading Paper into the Bypass Tray......................111 Loading Tab Stock into the Bypass Tray....................112 Loading Paper into the Large Capacity Tray....................113 Loading Paper into the Wide Large Capacity Tray..................115 Loading Paper into the Interposer........................ 117 Loading Paper into the Twin Interposer....................... 119 Loading Orientation-fixed Paper or Two-sided Paper................
Page 13 When There Is a Problem Scanning or Storing Originals..............202 When the Home Screen Cannot Be Edited.....................203 When the Address Book Is Updated....................... 203 When Data Cannot Be Sent Due to a Problem with the Destination.............204 When the Machine Cannot Be Operated Due to a Problem with the User Certificate.......205 When Problems Occur While Logging In....................
Page 14: How To Read The Manuals
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
Page 15: Model-Specific Information
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CUV122 The following information is region-specific.
Page 16: Names Of Major Features
Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder • LCIT RT4020 Large Capacity Tray (LCT) • LCIT RT4030 Wide Large Capacity Tray (Wide LCT) • Multi-Folding Unit FD4000 Multi-folding unit •...
Page 17: What You Can Do With This Machine
1. What You Can Do with This Machine You can search for a description by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server Printing multi-page documents on a single sheet (Combine) See "Combined Copying", Copy/ Document Server Checking how much paper is saved ([Information] screen)
Page 18: Converting Documents To Electronic Formats Easily
1. What You Can Do with This Machine Converting Documents to Electronic Formats Easily BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan Storing scan files in a shared folder See "Basic Procedure When Using Scan to Folder", Scan...
Page 19: Registering Destinations
Registering Destinations Registering Destinations CAY062 Using the control panel to register destinations in the Address Book See "Registering a destination in the address book manually", Scan...
Page 20: Operating The Machine More Effectively
1. What You Can Do with This Machine Operating the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print Changing the initial settings of the printer driver to frequently-used printing settings...
Page 21: Customizing The [Home] Screen
Customizing the [Home] Screen Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. CUM002 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons. •...
Page 22: Making Copies Using Various Functions
1. What You Can Do with This Machine Making Copies Using Various Functions CJQ601 • You can make copies in full color. You can switch the color copy mode depending on the type of originals used and the desired finish. See "Copying in Color", Copy/ Document Server •...
Page 23 Making Copies Using Various Functions • The finisher allows you to sort, staple, and punch holes in your copies. See "Finishing", Copy/ Document Server...
Page 24: Printing Data Using Various Functions
1. What You Can Do with This Machine Printing Data Using Various Functions CJQ614 • This machine supports network and local connections. • You can send PDF files directly to the machine for printing, without having to open a PDF application.
Page 25: Utilizing Stored Document
Utilizing Stored Document Utilizing Stored Document You can store files scanned in copier, printer, or scanner mode on the machine's hard disk. Web Image Monitor allows you to use your computer to search for, view, print, delete, and send stored files via the network.
Page 26: Connecting Two Machines For Copying
1. What You Can Do with This Machine Connecting Two Machines for Copying You can connect two machines together with copy connector. When you set up a copy job on one machine (the main machine), data is transferred to the other (the sub-machine) so that copies can be made on both machines simultaneously (Connect Copy).
Page 27: Using The Scanner In A Network Environment
Using the Scanner in a Network Environment Using the Scanner in a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). See "Basic Procedure for Sending Scan Files by E-mail", Scan •...
Page 28: Embedding Text Information In Scanned Files
1. What You Can Do with This Machine Embedding Text Information in Scanned Files You can extract text information from a scanned document and embed it in the file without using a computer. If you scan a document using this function, embedded text can be searched by using the text search function or copied to another document.
Page 29: Preventing Information Leakage (Security Functions)
Preventing Information Leakage (Security Functions) Preventing Information Leakage (Security Functions) CJQ608 • You can protect documents from unauthorized access and stop them from being copied without permission. • You can control the use of the machine, as well as prevent machine settings from being changed without authorization.
Page 30: Centrally Controlling Scan Conditions And Distribution
1. What You Can Do with This Machine Centrally Controlling Scan Conditions and Distribution You can use the distributed scan management (DSM) system in Windows Server 2008 R2 to manage the destinations and scan settings for each individual user in a group and to use the information when distributing scanned data.
Page 31: Monitoring And Setting The Machine Using A Computer
Monitoring and Setting the Machine Using a Computer Monitoring and Setting the Machine Using a Computer Using Web Image Monitor, you can check the machine's status and change the settings. CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings.
Page 32: Preventing Unauthorized Copying
1. What You Can Do with This Machine Preventing Unauthorized Copying You can print embedded patterns on printouts to prevent unauthorized copying. CUM003 • Using the copier function or the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy.
Page 33: Getting Started
2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and left view CUV101 1.
Page 34 2. Getting Started 3. Control panel See "Guide to the Names and Functions of the Machine's Control Panel". 4. Front cover Open to change toner cartridges. 5. Drawer Pull out the drawer when a paper jam occurs. 6. Paper trays (Trays 1–3) Load paper here.
Page 35 Guide to Names and Functions of Components Front and right view CUV102 1. Attention light See page 28 "Guide to Functions of the Attention Light". 2. ADF's extender Pull this extender to support large paper. 3. Paper guides When loading paper in the bypass tray, align the paper guides flush against the paper. 4.
Page 36: Guide To Functions Of The Attention Light
2. Getting Started 6. Vents Prevent overheating. Rear and left view CUV103 1. Vents Prevent overheating. Guide to Functions of the Attention Light This section introduces functions of the attention light. • Do not push or pull the attention light when installed to the machine. Doing so may result in damage or malfunction of the attention light or the machine.
Page 37 Guide to Names and Functions of Components CUV121 The attention light notifies the user by light when there is a paper jam or no paper is left. The colors of the lamp and their meanings are as follows: Lamp Status The bottom lamp lights blue.
Page 38 2. Getting Started Lamp Status The top lamp flashes yellow. Warning (Example) • Toner has nearly run out. • Waste toner bottle is nearly full. Read the message on the display panel, and then take appropriate action. For details, see "When Messages Appear", Troubleshooting...
Page 39: Guide To Functions Of The Machine's Options
Guide to Functions of the Machine's Options Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options CUV104 1. Copy tray If you select this as the output tray, copied/printed paper is delivered here face down. 2.
Page 40 2. Getting Started 8. Buffer pass unit Cools copies or prints. 9. Twin interposer Inserts cover or slip sheets into copied or printed paper. To use the twin interposer, Finisher SR4110 is required. 10. Multi-folding unit The Multi-folding unit can apply the following folds: Half Fold, Letter Fold-out, Letter Fold-in, Double Parallel Fold, Gate Fold, and Z-fold.
Page 41: Changing The Display Language
Changing the Display Language Changing the Display Language You can change the language used on the display. English is set as default. Press the [Language] key until the language you want to display appears. CUV112...
Page 42: How To Use The [Home] Screen
2. Getting Started How to Use the [Home] Screen The icons of each function are displayed on the [Home] screen. You can add shortcuts to frequently used programs or Web pages to the [Home] screen. The icons of added shortcuts appear on the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons.
Page 43: Adding Icons To The [Home] Screen
How to Use the [Home] Screen 6. Shortcut icon You can add shortcuts to programs or Web pages to the [Home] screen. For details about how to register shortcuts, see page 35 "Adding Icons to the [Home] Screen". The program number appears on the bottom of the shortcut icon.
Page 44 2. Getting Started • You can change the position of icons. For details, see "Changing the Order of Icons on the [Home] Screen", Convenient Functions Adding icons to the [Home] screen using Web Image Monitor Start Web Image Monitor. For details, see "Using Web Image Monitor", Connecting the Machine/ System Settings Log in to Web Image Monitor as an administrator.
Page 45 How to Use the [Home] Screen Press [Edit Home]. Press [Add Icon]. Press the [Program] tab.
Page 46 2. Getting Started Make sure that [Copier Program] is selected. Select the program you want to add. Specify the position where [Blank] is displayed. Press [OK]. Press the [User Tools] key. • Press [ ] on the upper-right corner of the screen to check the position on the simple screen.
Page 47: Registering Functions In A Program
Registering Functions in a Program Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different. • Copier: 25 programs • Document Server: 25 programs • Scanner: 25 programs The following settings can be registered to programs: Copier: Color mode, original type, density, Special Original, paper tray, Store File (except for User Name, File Name, and Password), Auto Reduce / Enlarge, Create Margin, Finishing, Cover/Slip Sheet,...
Page 48 2. Getting Started Press the [Program] key. CUP001 Press [Program]. Press the program number you want to register. Enter the program name. Press [OK]. Press [Exit]. • You can enter up to 34 characters for a program name. • When a specified program is registered as the default, its values become the default settings, which are displayed without pressing the [Program] key, when modes are cleared or reset, and after the machine is turned on.
Page 49: Example Of Programs
Registering Functions in a Program • Destinations can be registered to a program of the scanner mode only when [Include Destinations] is selected for [Program Setting for Destinations] in [Scanner Features]. For details about the setting, see "General Settings", Scan •...
Page 50 2. Getting Started Program name Program description Effect Stamping Specify [User Stamp] in [Edit / You can stamp the name of your corporate name Color]. company on copies of working or copy architectural drawings. Your company name needs to be pre- registered in the machine.
Page 51 Registering Functions in a Program Program name Program description Effect Unified-size scan In [Scan Settings], select [Mixed You can skip this procedure to unify Original Sizes] in [Scan Size] and the size when reprinting scanned specify the finished size of scanned data.
Page 52 2. Getting Started • Depending on your business details or the type of documents to be scanned, registering a program cannot be recommended.
Page 53: Turning On/Off The Power
Turning On/Off the Power Turning On/Off the Power The main power switch is on the left side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up. When this switch is turned off, the main power turns off and the main power indicator on the right side of the control panel goes out.
Page 54 2. Getting Started Open the main power switch cover, and then push the main power switch. The main power indicator goes out. The main power turns off automatically when the machine shuts down. If the screen on the control panel does not disappear, contact your service representative.
Page 55: When The Authentication Screen Is Displayed
When the Authentication Screen Is Displayed When the Authentication Screen Is Displayed If Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password. If User Code Authentication is active, you cannot use the machine until you enter the User Code.
Page 56: Logging Out Using The Control Panel
2. Getting Started Press [Login]. Enter a Login User Name, and then press [OK]. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, LDAP Authentication, or Integration Server Authentication is set.
Page 57: Placing Originals
Placing Originals Placing Originals Placing Originals on the Exposure Glass • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. •...
Page 58 2. Getting Started CVA058 1. Sensors Adjust the original guide to the original size. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top. CVA059 1.
Page 59: Copy
3. Copy This chapter describes frequently used copier functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied.
Page 60 3. Copy Press the [Start] key. When placing the original on the exposure glass, press the [ ] key after all originals are scanned. Some functions such as Batch mode may require that you press the [ ] key when placing originals in the ADF.
Page 61: Auto Reduce / Enlarge
Auto Reduce / Enlarge Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is canceled and the image cannot be rotated automatically.
Page 62 3. Copy Press [Auto Reduce / Enlarge]. Select the paper size. Place the originals, and then press the [Start] key.
Page 63: Duplex Copying
Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page.
Page 64 3. Copy Original Original Placing originals Orientation Copy Orientation Top to Top Top to Bottom Press [Dup./Combine/Series]. Make sure that [Duplex] is selected. If [Duplex] is not selected, press [Duplex]. Select [1 Sided 2 Sided] or [2 Sided 2 Sided] according to how you want the document to be output.
Page 65: Specifying The Original And Copy Orientation
Duplex Copying Select the original orientation, and then press [OK]. Press the [Start] key. Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper.
Page 66 3. Copy Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. Select [Top to Top] or [Top to Bottom] for [Copy:]. Press [OK].
Page 67: Combined Copying
Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
Page 68: One-Sided Combine
3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet.
Page 69: Two-Sided Combine
Combined Copying 2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. Press [Dup./Combine/Series]. Press [Combine]. Select [1 Sided] or [2 Sided] for [Original:].
Page 70 3. Copy CKN074 There are six types of Two-Sided Combine. 1 Sided 4 Originals Combine 2 Sides Copies four 1-sided originals to one sheet with two pages per side. 1 Sided 8 Originals Combine 2 Sides Copies eight 1-sided originals to one sheet with four pages per side. 1 Sided 16 Originals Combine 2 Sides Copies 16 1-sided originals to one sheet with eight pages per side.
Page 71 Combined Copying Select [1 Sided] or [2 Sided] for [Original:]. Press [Combine 2 Sides]. Press [Orientation]. Select [Top to Top] or [Top to Bottom] for [Original:] and/or [Copy:], and then press [OK]. Select the number of originals to combine. Press [OK]. Select the paper size.
Page 72: Copying Onto Custom Size Paper From The Bypass Tray
3. Copy Copying onto Custom Size Paper from the Bypass Tray Paper that has a horizontal length of 139.7–487.7 mm (5.50–19.20 inches) and a vertical length of 90.0–330.2 mm (3.55–13.00 inches) can be fed in from the bypass tray. Note however that the limitation on the horizontal and vertical length range will vary depending on which options are installed.
Page 73: Copying Onto Envelopes
Copying onto Envelopes Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Place the original on the exposure glass and place the envelope in the bypass tray or paper tray. Specify the thickness of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used, see page 124 "Recommended Paper Sizes and Types".
Page 74: Copying Onto Envelopes From The Paper Tray
3. Copy Load the envelopes face up in the bypass tray. The bypass tray ( ) is automatically selected. Press the [ ] key. Press [Paper Size]. Specify the envelope size, and then press [OK] twice. Place the originals, and then press the [Start] key. Copying onto Envelopes from the Paper Tray Before using this function, specify the paper size and type under [Tray Paper Settings].
Page 75: Sort
Sort Sort The machine assembles copies as sets in sequential order. • You cannot use the bypass tray with Rotate Sort. Sort/Shift Sort Copies are assembled as sets in sequential order. To use Shift Sort, a finisher is required. Each time the copies of one set or a job are delivered, the next copy is shifted to separate each set or job.
Page 76: Changing The Number Of Sets
3. Copy Press [Finishing]. Press [Finisher]. Select [Sort] or [Rotate Sort], and then press [OK]. Enter the number of copy sets using the number keys. Place the originals. To confirm the type of finishing, press the [Sample Copy] key. Press the [Start] key. Changing the Number of Sets You can change the number of copy sets during copying.
Page 77 Sort Enter the number of copy sets with the number keys. Press [Continue]. Copying starts again.
Page 78: Storing Data In The Document Server
3. Copy Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen. For details about the Document Server, see page 97 "Storing Data".
Page 79: Print
4. Print This chapter describes frequently used printer functions and operations. For the information not included in this chapter, see Print on the supplied CD-ROM. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set.
Page 80: Displaying The Printer Driver Properties
4. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users.
Page 81: Standard Printing
Standard Printing Standard Printing • The default setting is 2 sided printing. If you want to print on only one side, select [Off] for the 2 sided printing setting. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the print job is complete.
Page 82: Printing On Both Sides Of Sheets
4. Print Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver. • The types of paper that can be printed on both sides are as follows: • Plain, Recycled, Letterhead, Preprinted, Prepunched, Yellow, Green, Blue, Ivory, Orange, Pink, Red, Gray, Coated (Glossy), Coated (Matted) When Using the PCL 6 Printer Driver Click the WordPad menu button in the upper left corner of the window, and then click...
Page 83: Combining Multiple Pages Into Single Page
Combining Multiple Pages into Single Page Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. When Using the PCL 6 Printer Driver Click the WordPad menu button in the upper left corner of the window, and then click [Print].
Page 84 4. Print 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left...
Page 85: Printing On Envelopes
Printing on Envelopes Printing on Envelopes Configure the paper settings appropriately using both the printer driver and the control panel. Configuring Envelope Settings Using the Control Panel Load envelopes in the paper tray. Press the [Tray Paper Settings] key. CVK003 Select the paper tray in which the envelopes are loaded.
Page 86 4. Print In the "Input Tray:" list, select the paper tray where the envelopes are loaded. In the "Paper Type:" list, select [Envelope]. Change any other print settings if necessary. Click [OK]. Start printing from the application's [Print] dialog box.
Page 87: Saving And Printing Using The Document Server
Saving and Printing Using the Document Server Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine's hard disk, and allows you to edit and print them as necessary. • Applications with their own drivers, such as PageMaker, do not support this function. •...
Page 88: Managing Documents Stored In Document Server
4. Print Specify the folder number to store the document in the "Folder Number" box. When "0" is specified in the "Folder Number:" box, documents will be saved in the Shared folder. If the folder is protected by a password, enter the password in the "Folder Password:" box.
Page 89: Scan
5. Scan This chapter describes frequently used scanner functions and operations. For the information not included in this chapter, see Scan on the supplied CD-ROM. Basic Procedure When Using Scan to Folder • Before performing this procedure, refer to "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer.
Page 90: Creating A Shared Folder On A Computer Running Windows/Confirming A Computer's Information
5. Scan If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Color: Text / Photo] in the [Original Type] tab. •...
Page 91 Basic Procedure When Using Scan to Folder Confirm the user name. The user name is displayed under [USERNAME]. Step 2: Creating a shared folder on a computer running Microsoft Windows Create a shared destination folder in Windows and enable sharing. In the following procedure, a computer which is running under Windows 7 Ultimate and participating in a domain is used as an example.
Page 92: Registering An Smb Folder
5. Scan Step 3: Specifying access privileges for the created shared folder If you want to specify access privileges for the created folder to allow other users or groups to access the folder, configure the folder as follows: Right-click the folder created in step 2, and then click [Properties]. On the [Security] tab, click [Edit...].
Page 93 Basic Procedure When Using Scan to Folder The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title.
Page 94 5. Scan Press [Connection Test] to check the path is set correctly. Press [Exit]. If the connection test fails, check the settings, and then try again. Press [OK]. Press [Exit]. Press the [User Tools] key. Locating the SMB folder manually Press [Change] under "Path".
Page 95: Deleting An Smb Registered Folder
Basic Procedure When Using Scan to Folder Select the computer name of the destination computer. Shared folders under it appear. You can press [Up One Level] to switch between levels. Select the folder you want to register. Press [OK]. Deleting an SMB Registered Folder Press the [User Tools] key.
Page 96: Entering The Path To The Destination Manually
5. Scan Entering the Path to the Destination Manually Press [Manual Entry]. Press [SMB]. Press [Manual Entry] on the right side of the path field. Enter the path for the folder. In the following example path, the shared folder name is "user" and the computer name is "desk01": \\desk01\user Press [OK].
Page 97: Basic Procedure For Sending Scan Files By E-Mail
Basic Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by E- mail Press the [Home] key on the lower left of the control panel, and press the [Scanner] icon on the [Home] screen. CUV108 Make sure that no previous settings remain. If a previous setting remains, press the [Reset] key.
Page 98: Registering An E-Mail Destination
5. Scan Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], and then press [Full Color: Text / Photo] in the [Original Type] tab. • Press [Original Feed Type], and then press [2 Sided Original]. •...
Page 99: Deleting An E-Mail Destination
Basic Procedure for Sending Scan Files by E-mail • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title. You can select [Frequent] and one more key for each title. Press [E-mail].
Page 100: Entering An E-Mail Address Manually
5. Scan Press [E-mail]. Press [Change] under "E-mail Address". Press [Delete All], and then press [OK]. Press [OK]. Press [Exit]. Press the [User Tools] key. Entering an E-mail Address Manually Press [Manual Entry]. Enter the e-mail address. Press [OK].
Page 101: Basic Procedure For Storing Scan Files
Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. Files that are not password-protected can be accessed by other users on the same local area network using DeskTopBinder. We recommend that you protect stored files from unauthorized access by specifying passwords.
Page 102: Checking A Stored File Selected From The List
5. Scan Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. •...
Page 103: Specifying The File Type
Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.
Page 104: Specifying Scan Settings
5. Scan Specifying Scan Settings Press [Scan Settings]. Specify resolution, scan size, and other settings, as required. Press [OK].
Page 105: Document Server
6. Document Server This chapter describes frequently used Document Server functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Storing Data This section describes the procedure for storing documents on the Document Server. •...
Page 106 6. Document Server Press the [Home] key on the bottom left of the control panel, and press the [Document Server] icon on the [Home] screen. CUV108 Press [To Scanning Screen]. Press [Target Fldr. to Store]. Specify a folder in which to store the document, and then press [OK]. Press [User Name].
Page 107: Printing Stored Documents
Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Output], [Finisher], [Folding Unit]) • [Cover/Slip Sheet] ([Front Cover], [Back Cover], [Designate/Chapter], [Slip Sheet]) •...
Page 108 6. Document Server...
Page 109: Web Image Monitor
7. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For the information not included in this chapter, see Connecting the Machine/ System Settings on the supplied CD-ROM or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor.
Page 110 7. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4.
Page 111: Adding Paper And Toner
8. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. • Do not stack paper over the limit mark. •...
Page 112 8. Adding Paper and Toner Loosen the stack by riffling the sheets. CVA068 Holding its shorter ends, flex the stack back and forth to create space between the sheets. Repeat this several times. CVA069 CVA070...
Page 113 Precautions for Loading Paper Make sure there is space between the sheets. CVA071...
Page 114: Loading Paper Into Tray 1
8. Adding Paper and Toner Loading Paper into Tray 1 (mainly Europe and Asia) Tray 1 can hold A4 paper only. If you want to print on 8 × 11 from Tray 1, contact your service representative. (mainly North America) Tray 1 can hold 8 ×...
Page 115 Loading Paper into Tray 1 • Left half of the tray pulled out CVA003 Carefully push the paper tray fully in. • You can load paper even if Tray 1 is in use. It is okay to pull out the left half of the tray while Tray 1 is in use.
Page 116: Loading Paper Into The A3/11 × 17 Tray Unit
8. Adding Paper and Toner Loading Paper into the A3/11 × 17 Tray Unit (mainly Europe and Asia) A3/11 × 17 tray unit can hold A3 paper only. If you want to print on A4 , B4 JIS , 11 × 17 , ×...
Page 117: Loading Paper Into Trays 2 And 3
Loading Paper into Trays 2 and 3 Loading Paper into Trays 2 and 3 Each paper tray is loaded in the same way. In the following example procedure, paper is loaded into Tray 2. • Check the paper edges are aligned at the right side. •...
Page 118: Loading Tab Stock Into Trays 2 And 3
8. Adding Paper and Toner • Various sizes of paper can be loaded in Trays 2 and 3 by adjusting the positions of side fences and end fence. For details, see "Changing the Paper Size in Trays 2 and 3", Paper Specifications and Adding Paper •...
Page 119: Loading Paper Into The Bypass Tray
Loading Paper into the Bypass Tray Loading Paper into the Bypass Tray Use the bypass tray to use OHP transparencies, adhesive labels, translucent paper, and paper that cannot be loaded in the paper trays. • The maximum number of sheets you can load at the same time depends on paper type. Do not stack paper over the limit mark.
Page 120: Loading Tab Stock Into The Bypass Tray
8. Adding Paper and Toner • When loading thick paper, thin paper, OHP transparencies, or translucent paper, specify the paper size and the paper type. • Letterhead paper must be loaded in a specific orientation. For details, see page 121 "Loading Orientation-fixed Paper or Two-sided Paper".
Page 121: Loading Paper Into The Large Capacity Tray
Loading Paper into the Large Capacity Tray Loading Paper into the Large Capacity Tray (mainly Europe and Asia) The LCT can hold A4 paper only. If you want to print on 8 × 11 or B5 JIS from the LCT, contact your service representative.
Page 122 8. Adding Paper and Toner CVA025 Load paper by repeating steps 2 and 3. Close the top cover of the LCT.
Page 123: Loading Paper Into The Wide Large Capacity Tray
Loading Paper into the Wide Large Capacity Tray Loading Paper into the Wide Large Capacity Tray • Check that the paper edges are aligned with the left side. Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops.
Page 124 8. Adding Paper and Toner • You can load envelopes in the wide LCT. When loading envelopes, place them in the correct orientation. For details, see page 138 "Envelopes".
Page 125: Loading Paper Into The Interposer
Loading Paper into the Interposer Loading Paper into the Interposer • Do not place anything on top of or leave documents on the sensor. This may lead to the paper size not being correctly scanned or paper jams. • When using the Z-fold function, the paper in the interposer must be of the same size as the prints after they have been folded.
Page 126 8. Adding Paper and Toner Interposer...
Page 127: Loading Paper Into The Twin Interposer
Loading Paper into the Twin Interposer Loading Paper into the Twin Interposer • Do not place anything on top of or leave documents on the sensor. This may lead to the paper size not being correctly scanned or paper jams. While pressing the release lever, align the side fences with the paper size to be loaded.
Page 128 8. Adding Paper and Toner • To load the paper in the twin interposer, align the orientation of originals in the ADF as shown below. Twin interposer...
Page 129: Loading Orientation-Fixed Paper Or Two-Sided Paper
Loading Orientation-fixed Paper or Two-sided Paper Loading Orientation-fixed Paper or Two-sided Paper Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not be printed correctly, depending on how the originals and paper are placed. Settings for the User Tools •...
Page 130 8. Adding Paper and Toner Original orientation Exposure glass Unreadable • Copy orientation • Scanner • Paper orientation • Copier mode Bypass tray or Copy side Tray 1 Trays 2–3 wide LCT One-sided Two-sided • Printer mode Bypass tray or Print side Tray 1 Trays 2–3...
Page 131 Loading Orientation-fixed Paper or Two-sided Paper • In copier mode: • For details about how to make two-sided copies, see page 55 "Duplex Copying". • In printer mode: • To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings.
Page 132: Recommended Paper Sizes And Types
8. Adding Paper and Toner Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam may occur.
Page 133 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity 52.3–256.0 g/m (14.0 lb. 1000 sheets Bond–141.0 lb. Index) Paper Weight 1–Paper , B4 JIS , 11 × 17 , 8 Weight 7 × 14 , 8 ×...
Page 134 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52.3–256.0 g/m (14.0 lb. Select the paper size using the 550 sheets Bond–141.0 lb. Index) Tray Paper Settings menu: Paper Weight 1–Paper Weight 7 A5 , 11 × 17 , 8 ×...
Page 135 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity Envelopes Select the paper size using the • : 50 sheets Tray Paper Settings menu: C5 Env • : 25 sheets *1 For details about how to load custom size paper, contact your service representative. *2 The tab sheet holder is required.
Page 136 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity 52.3–300.0 g/m (14.0 lb. • 250 sheets Bond–165.0 lb. Index) • Paper Weight 5: 100 Paper Weight 1–Paper sheets 11 × 17 , 8 × 14 , 8 ×...
Page 137 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity Tab stock A4 , 8 × 14 , 8 × 11 50 sheets 163.0 g/m (90.0 lb. Index), 199.0 g/m (110.0 lb. Index) *1, *3 Envelopes 25 sheets ×...
Page 138 8. Adding Paper and Toner Extension unit Paper type and weight Paper size Paper capacity 52.3–216.0 g/m (14.0 lb. 2500 sheets Bond–79.9 lb. Cover) Paper Weight 1–Paper Weight 6 × 11 52.3–216.0 g/m (14.0 lb. 2500 sheets Bond–79.9 lb. Cover) Paper Weight 1–Paper A4 , B4 JIS , B5 JIS , 8 ×...
Page 139 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity 52.3–300.0 g/m (14.0 lb. Select the paper size using the 2000 sheets Bond–165.0 lb. Index) Tray Paper Settings menu: Paper Weight 1–Paper Weight 8 , B5 JIS , B6 JIS ×...
Page 140 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity Label paper (adhesive labels) , B4 JIS 20 sheet Tab stock A4 , 8 × 14 , 8 × 11 1000 sheets 163.0 g/m (90.0 lb. Index), 199.0 g/m (110.0 lb.
Page 141 Recommended Paper Sizes and Types Paper type and weight Paper size Paper capacity 64.0–216.0 g/m (17.1 lb. 200 sheets Bond–79.9 lb. Cover) Paper Weight 1–Paper 11 × 17 , 8 × 11 Weight 6 × 13 , 8 × 13 , 12 × 18 ×...
Page 142 8. Adding Paper and Toner Paper type and weight Paper size Paper capacity 64.0–216.0 g/m (17.1 lb. Select the paper size using the 240 sheets × 2 Bond–79.9 lb. Cover) Tray Paper Settings menu: Paper Weight 1–Paper Weight 6 B5 JIS , 8 ×...
Page 143: Paper Thickness
Recommended Paper Sizes and Types Paper Thickness Paper Metric Bond paper Cover paper Index paper Thickness Paper Weight 52.3–65.9 14.0–17.9 lb. 19.0–24.0 lb. 29.0–36.0 lb. Bond Cover Index 66.0–80.9 18.0–21.9 lb. 24.1–29.9 lb. 36.1–44.9 lb. Paper Weight 2 Bond Cover Index 81.0–100.9 22.0–27.0 lb.
Page 144 8. Adding Paper and Toner • When loading thick paper of 127.5–300.0 g/m (47.0 lb. Cover–165.0 lb. Index), see page 137 "Thick Paper". • When loading envelopes, see page 138 "Envelopes". • When copying or printing onto letterhead paper, the paper placing orientation is different depending on which function you are using.
Page 145: Thick Paper
Recommended Paper Sizes and Types • When loading coated paper or glossy paper, always fan the paper before using it. • If a paper jam occurs or if the machine makes a strange noise when feeding stacks of coated paper, feed the coated paper one sheet at a time. Thick Paper This section gives you various details about and recommendations concerning thick paper.
Page 146: Envelopes
8. Adding Paper and Toner Envelopes This section gives you various details about and recommendations concerning envelopes. • Do not use window envelopes. • Fan the envelopes before loading them. Otherwise, the envelopes may stick together because of the glue on them. If fanning does not prevent them sticking together, load them one by one. Note that some types of envelopes cannot be used with this machine.
Page 147 Recommended Paper Sizes and Types Orientation of Exposure glass Trays 2–3 Bypass tray, wide LCT envelopes Side-opening envelopes • Flaps: closed • Flaps: closed • Flaps: closed • Bottom side of • Bottom side of • Bottom side of envelopes: toward envelopes: toward envelopes: toward the front of the...
Page 148 8. Adding Paper and Toner Types of envelopes Trays 2–3 Bypass tray, wide LCT Side-opening envelopes • Flaps: closed • Flaps: closed • Bottom side of envelopes: • Bottom side of envelopes: toward the back of the toward the back of the machine machine •...
Page 149 Recommended Paper Sizes and Types • Check the envelopes are not damp. • High temperature and high humidity conditions can reduce print quality and cause envelopes to become creased. • Depending on the environment, copying or printing on envelopes may wrinkle them even if they are recommended.
Page 150: Registering A Custom Paper
8. Adding Paper and Toner Registering a Custom Paper You can register up to 100 custom papers. Check the product name, size, and type of your paper before registering it. Check that the size and type of your paper are compatible with the paper tray that you want to use. Tray compatibility depends on the paper's size and type.
Page 151: Registering A Paper Whose Paper Name Is Not Displayed In The Paper Library
Registering a Custom Paper Press [Yes]. Press [Exit] twice. Press the [Paper Setting] key. You can also close the [Tray Paper Settings] screen by pressing [Exit]. • You can check and change the settings of the registered custom paper such as the paper size setting on the [Edit Custom Paper] screen.
Page 152 8. Adding Paper and Toner Press the [Paper Setting] key. CVK003 Press [Edit Custom Paper]. Press [Recall from Paper Library]. Select the most appropriate combination of type and weight for your paper. The list of paper types appears on the first and following pages in the paper library. Press [ Previous] or [ Next] to scroll through the list to find the paper that you want to select.
Page 153 Registering a Custom Paper Manually Specifying a Paper's Type and Weight Press the [Paper Setting] key. CVK003 Press [Edit Custom Paper]. Select a number that is [ Not Programd.]. Press [ Previous] or [ Next] to scroll through the list. Press [Change] for [Paper Name].
Page 154: Registering A New Custom Paper By Modifying An Existing Paper
8. Adding Paper and Toner Press the [Paper Setting] key. You can also close the [Tray Paper Settings] screen by pressing [Exit]. • If you want to use glossy paper, select [Glossy] for [Coated Paper Type]. If you want to use matte paper (including silk, dull, and satin paper), select [Matted] for [Coated Paper Type].
Page 155 Registering a Custom Paper Press the [Paper Setting] key. CVK003 Press [Edit Custom Paper]. Select a number that is [ Not Programd.]. Press [ Previous] or [ Next] to scroll through the list. Press [Use Another Custom Paper's Settings]. Select the custom paper whose settings you want to modify. Press [OK].
Page 156: Adding Toner
8. Adding Paper and Toner Adding Toner This section explains precautions when adding toner, how to send scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame.
Page 157 Adding Toner • If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor if necessary. • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing. If toner comes into contact with your clothing, wash the stained area with cold water. Hot water will set the toner into the fabric and make removing the stain impossible.
Page 158: Sending Scanned Documents When Toner Has Run Out
8. Adding Paper and Toner • For details about how to check contact number where you can order supplies, see "Inquiry", Maintenance and Specifications Sending Scanned Documents When Toner Has Run Out When the machine has run out of toner, the indicator on the display lights. Note that even if there is no toner left, you can still send scanned documents.
Page 159: Menu Items And Functions
Menu Items and Functions Menu Items and Functions All items in Adjustment Settings for Operators appear regardless of which of the machine's optional components are installed. If you change the settings of options that are not installed, the changes will have no effect.
Page 160 8. Adding Paper and Toner Item Description 0401 Adjust Punch Position Adjust the vertical position of the punch holes when using Across Feed Direction Finisher SR4090 or Booklet Finisher SR4100. 0402 Adjust Punch Position With Adjust the horizontal position of the punch holes when Feed Direction using Finisher SR4090 or Booklet Finisher SR4100.
Page 161: Troubleshooting
9. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icon Status : Paper Misfeed icon Appears when a paper misfeed occurs.
Page 162 9. Troubleshooting Status Icon Status : Waste Staple Full icon Appears when the waste staple receptacle is full. For details about removing staple waste, see "Removing Staple Waste", Troubleshooting : Service Call icon Appears when the machine is malfunctioning or requires maintenance.
Page 163: When The Indicator Lamp For The [Check Status] Key Is Lit Or Flashing
When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing If the indicator lamp for the [Check Status] key lights up or flashes, press the [Check Status] key to display the [Check Status] screen.
Page 164 9. Troubleshooting Problem Causes Solutions Documents and reports do The paper output tray is full. Remove the prints from the tray. not print out. Documents and reports do There is no paper left. Load paper. For details about loading not print out. paper, see "Loading Paper", Paper Specifications and Adding Paper An error has occurred.
Page 165: When The Machine Makes A Beeping Sound
When the Machine Makes a Beeping Sound When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions. Beep pattern Meaning Causes Single short beep...
Page 166: When You Have Problems Operating The Machine
9. Troubleshooting When You Have Problems Operating the Machine Problem Causes Solutions When the machine is turned Functions other than the Wait a little longer. on, the only icon that copier function are not yet appears on the home screen ready.
Page 167 When You Have Problems Operating the Machine Problem Causes Solutions The power turns off The Weekly Timer setting is Change the Weekly Timer setting. For automatically. set to [Main Power Off]. details about the Weekly Timer setting, see "Timer Settings", Connecting the Machine/ System Settings The user code entry screen is Users are restricted by User...
Page 168 9. Troubleshooting Problem Causes Solutions Misfeeds occur frequently. Using curled paper often • Take the stiffness out of the paper causes misfeeds, soiled with your hands to straighten out paper edges, or slipped the curl. positions while performing • Load the paper up side down so staple or stack printing.
Page 169 When You Have Problems Operating the Machine Problem Causes Solutions Misfeeds occur frequently. Paper of undetectable size • Remove misfed paper. For details has been loaded. about removing jammed paper, see "Removing Jammed Paper", Troubleshooting • If you load a paper size that is not selected automatically, you need to specify the paper size with the control panel.
Page 170 9. Troubleshooting Problem Causes Solutions When printing to envelopes, The envelopes are curled. Make sure you fully flatten curled the envelopes may be fed in envelopes before you load them. Do together, or the envelopes not stack envelopes over the specified may not be fed.
Page 171 When You Have Problems Operating the Machine Problem Causes Solutions Cannot use Web Image When print volume limits are • For details about specifying print Monitor to print documents specified, users cannot print volume limits, see Security Guide stored in Document Server. beyond their print volume limit.
Page 172: When Multiple Functions Cannot Be Executed Simultaneously
9. Troubleshooting Fold Problem Causes Solutions Wrinkling occurs when gate Wrinkling can occur if gate When applying gate fold, letter fold-in, fold, letter fold-in, or letter fold, letter fold-in, or letter or letter fold-out to paper larger than fold-out is applied. fold-out is applied to B4 JIS A4, we recommend you enable image , A3 , 8...
Page 173 When You Have Problems Operating the Machine For details about Function Compatibility, see "Function Compatibility", Troubleshooting...
Page 174: Messages Displayed When Using The Copy/Document Server Function
9. Troubleshooting Messages Displayed When Using the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 124 "Recommended Paper Sizes and Types".
Page 175 Messages Displayed When Using the Copy/Document Server Function Message Causes Solutions "Cannot display preview of The image data may have Press [Exit] to display the preview this page." been corrupted. screen without a thumbnail. If the selected document contains several pages, press [Switch] on the "Display Page"...
Page 176 9. Troubleshooting Message Causes Solutions "File being stored exceeded The scanned originals have Press [Exit], and then store again with max. number of pages per too many pages to store as an appropriate number of pages. file. Copying will be one document.
Page 177: When Using The Connect Copy Function
Messages Displayed When Using the Copy/Document Server Function Message Causes Solutions "Stapling capacity The number of sheets per set Check the stapler capacity. For details exceeded." is over the staple capacity. about the stapler capacity, see "Specifications for Finisher SR4090", "Specifications for Booklet Finisher SR4100", or "Specifications for Finisher SR4110", Maintenance and...
Page 178 9. Troubleshooting Message Causes Solutions "Cannot print from the sub- The sub-machine's User Press the [User Tools] key to close the machine. Check the status of Tools menu is open. User Tools menu. the sub-machine." "Cannot print from the sub- The sub-machine has Continue copying using the main machine.
Page 179: Messages Displayed When Using The Printer Function
Messages Displayed When Using the Printer Function Messages Displayed When Using the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When Using the Printer Function •...
Page 180 9. Troubleshooting Message Causes Solutions "Load following paper in n. The printer driver settings are Check that the printer driver settings To cancel job, press [Job incorrect or the tray does not are correct, and then load paper of Reset]." contain paper of the size the size selected in the printer driver selected in the printer driver.
Page 181 Messages Displayed When Using the Printer Function Message Causes Solutions "Printer font error." An error has occurred in the Contact your service representative. font settings. "Problems with the wireless The machine has detected a Check that the Bluetooth unit is card.
Page 182: Messages Printed On The Error Logs Or Reports When Using The Printer Function
9. Troubleshooting Message Causes Solutions "Unable to access the • An error occurred Save the file to a different memory specified memory storage when the machine storage device, and then try to print device." accessed the memory again. storage device or a file stored on the memory storage device.
Page 183 Messages Displayed When Using the Printer Function Message Causes Solutions "An error occurred while The [Enter User Text:] field On the printer driver's [Detailed processing an Unauthorized on the [Unauthorized Copy Settings] tab, click [Effects] in "Menu:". Copy Prevention job. The Prevention for Pattern Select [Unauthorized Copy job was cancelled."...
Page 184 9. Troubleshooting Message Causes Solutions "The selected paper type is Job reset is automatically Specify the correct paper type, and not supported. This job has performed if the specified then print the file again. been cancelled." paper type is incorrect. "Z-fold error."...
Page 185 Messages Displayed When Using the Printer Function Message Causes Solutions "Exceeded max. pages. The number of pages Reduce the number of pages to print. Collate is incomplete." exceeds the maximum number of sheets that you can use Collate with. "Exceeded the maximum The maximum number of For details about the maximum number of number of multi-sheet fold...
Page 186 9. Troubleshooting When documents cannot be stored in the Document Server Message Causes Solutions "Cannot store data of this The paper size exceeded Reduce the paper size of the file that size." the capacity of the you want to send to a size that the Document Server.
Page 187 Messages Displayed When Using the Printer Function Message Causes Solutions "The print job has been The hard disk became full Delete the files stored in the Document cancelled because capture after a file was stored. Server or reduce the file size to be sent. file(s) could not be stored: Exceeded max.
Page 188 9. Troubleshooting Message Causes Solutions "HDD is full. (Auto)" The hard disk became full Delete unneeded files stored in the while using the error job machine. store function to store Alternatively, reduce the data size of Normal Print jobs as Hold the Temporary Print file and/or the Print files.
Page 189 Messages Displayed When Using the Printer Function Message Causes Solutions "You do not have a privilege The entered login user name Check that the user name and to use this function. This job or login password is not password are correct. has been cancelled."...
Page 190 9. Troubleshooting Message Causes Solutions "98: Error" The machine could not Turn off the power, and then back on access Hard disk correctly. again. If the message appears frequently, contact your service representative. "99: Error" This data cannot be printed. Check that the data is valid.
Page 191 Messages Displayed When Using the Printer Function Message Causes Solutions "Exceeded max. number of While printing a Sample Delete unneeded files stored in the files to print for temporary / Print, Locked Print, Hold machine. stored jobs." Print, or Stored Print file, the maximum file capacity was exceeded.
Page 192 9. Troubleshooting Message Causes Solutions "Insufficient Memory" A memory allocation error PCL 6 occurred. Select a lower resolution on the printer driver. For details about how to change the resolution setting, see the printer driver Help. On the printer driver's [Detailed Settings] tab, click [Print Quality] in "Menu:", and then select [Raster] in the "Vector/Raster:"...
Page 193: Messages Displayed When Using The Scanner Function
Messages Displayed When Using the Scanner Function Messages Displayed When Using the Scanner Function Messages Displayed on the Control Panel When Using the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel.
Page 194 9. Troubleshooting Message Causes Solutions "Exceeded max. number of The maximum enterable Check the maximum number of alphanumeric characters." number of alphanumeric characters which can be entered, and characters has been then enter it again. For details about exceeded. the maximum enterable number of characters, see "Values of Various Set Items for Transmission/Storage / Delivery Function", Scan...
Page 195 Messages Displayed When Using the Scanner Function Message Causes Solutions "The program is recalled. The program contains a For details about how to set Cannot recall the destination for which the permissions, see Security Guide destination(s) for which currently logged-in user access privileges are does not have permission to required."...
Page 196 9. Troubleshooting Message Causes Solutions "Exceeded max. data The scanned data exceeded Specify the scan size and resolution capacity." maximum data capacity. again. Note that it may not be possible to scan very large originals at a high "Check scanning resolution, resolution.
Page 197 Messages Displayed When Using the Scanner Function Message Causes Solutions "Not all of the image will be Using [Specify Reproduction Specify a large size in [Specify Size], scanned." Ratio] to scale down a large and then try to scan the original again. document may cause part of If displaying the entire image is not the image to be lost.
Page 198 9. Troubleshooting Message Causes Solutions "Memory is full. Scanning Because there is not enough Specify whether to use the data or not. has been cancelled. Press free hard disk space in the [Send] to send the scanned machine for delivering or data, or press [Cancel] to sending by e-mail while delete."...
Page 199 Messages Displayed When Using the Scanner Function Message Causes Solutions "Transmission has failed. Transmission has failed. Allocate sufficient space. Insufficient memory in the There was not enough free destination hard disk. To space on the hard disk of the check the current status, SMTP server, FTP server, or press [Scanned Files client computer at the...
Page 200 9. Troubleshooting Message Causes Solutions "Some of selected files are You cannot delete a file Cancel transmission ("Waiting..." status currently in use. They could which is waiting to be cleared) or the DeskTopBinder setting, not be deleted." transmitted ("Waiting..." and then delete the file. status displayed) or whose information is being changed with...
Page 201 Messages Displayed When Using the Scanner Function When the WSD scanner function cannot be used Message Causes Solutions "Cannot communicate with WSD (Device) protocol or For details about how to enable or PC. Contact the WSD (Scanner) protocol is disable the WSD protocol, see Security administrator."...
Page 202 9. Troubleshooting When documents cannot be stored on a memory storage device Message Causes Solutions "Cannot write on the The memory storage device • Replace the memory storage memory storage device is full and scan data cannot device. because remaining free be saved.
Page 203: Messages Displayed On The Client Computer
Messages Displayed When Using the Scanner Function Message Causes Solutions "Memory is full. Press [Write] The scan could not be Select whether or not to save the to write the current scanned completed because there scanned document to the memory data to the memory storage was insufficient hard disk storage device.
Page 204 9. Troubleshooting Message Causes Solutions "Cannot specify any more The maximum number of The maximum number of scanning scanning area." registerable scan areas has areas that can be stored is 100. Delete been exceeded. unneeded scanning areas. "Clear Misfeed(s) in ADF." A paper misfeed has •...
Page 205 Messages Displayed When Using the Scanner Function Message Causes Solutions "Insufficient memory. Reduce Scanner memory is • Reset the scan size. the scanning area." insufficient. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help.
Page 206 9. Troubleshooting Message Causes Solutions "Scanner is in use for other A function of the machine • Wait for a while, and then function. Please wait." other than the Scanner reconnect. function is being used such • Cancel the job that is being as the Copier function.
Page 207 Messages Displayed When Using the Scanner Function Message Causes Solutions "Cannot find "XXX" scanner The machine is not • Check that the previously used used for the previous scan. connected to the network scanner is connected to the "YYY" will be used instead." correctly.
Page 208 9. Troubleshooting Message Causes Solutions "Scanner is not available. Network communication is • Check whether the machine's host Check the scanner not available because the name is specified in the Network connection status." machine's IP address could Connection Tool. For the WIA not be obtained from the driver, check the [Network host name.
Page 209: When Other Messages Appear
When Other Messages Appear When Other Messages Appear Message Causes Solutions "Cannot connect with the • The wireless LAN Turn off the power, and then confirm wireless card. Turn the main board was not inserted the wireless LAN board is inserted power switch off, then check when the machine was correctly.
Page 210: When There Is A Problem Scanning Or Storing Originals
9. Troubleshooting Message Causes Solutions "Self checking..." The machine is performing The machine may perform periodic image adjustment maintenance during operations. The operations. frequency and duration of maintenance depends on the humidity, temperature, and printing factors such as number of prints, paper size, and paper type.
Page 211: When The Home Screen Cannot Be Edited
When Other Messages Appear When the Home Screen Cannot Be Edited Message Causes Solutions "The image data size is not The image data size is not For details about file size for shortcut valid. See the manual for valid. image, see "Displaying the Image on required data."...
Page 212: When Data Cannot Be Sent Due To A Problem With The Destination
9. Troubleshooting Message Causes Solutions "Updating the destination The destination list is being Wait until the message disappears. Do list... Please wait. Specified updated from the network not turn off the power while this destination(s) or sender's using Web Image Monitor. message is displayed.
Page 213: When The Machine Cannot Be Operated Due To A Problem With The User Certificate
When Other Messages Appear When the Machine Cannot Be Operated Due to a Problem with the User Certificate Message Causes Solutions "The destination cannot be The user certificate A new user certificate must be installed. selected because its (destination certificate) has For details about the user certificate encryption certificate is not expired.
Page 214: When Problems Occur While Logging In
9. Troubleshooting Message Causes Solutions "XXX cannot be YYY The device certificate (PDF A new device certificate (PDF with because the Digital with digital signature or digital signature or PDF/A with digital Signature's device certificate PDF/A with digital signature) must be installed. For details is not currently valid."...
Page 215: When The User Lacks Privileges To Perform An Operation
When Other Messages Appear When the User Lacks Privileges to Perform an Operation Message Causes Solutions "You do not have the The logged in user name For details about how to set privileges to use this does not have permission for permissions, see Security Guide function."...
Page 216 9. Troubleshooting...
Page 217: Index
INDEX Decurler unit............8, 31 Destination............. 88, 204 2 Sided Print............Display language..........Distributed scan management......Document Server.... 10, 17, 35, 70, 79, 80, 97 A3/11 × 17 tray unit........31, 108 Drawer..............Address Book..........11, 203 DSM............... Address Book Management......... Duplex..............
Page 218 Loading orientation-fixed paper......Printer driver............Loading paper............. Problem............158, 202 Loading two-sided paper........Program............12, 39 Locked Print............Logging in............Quick Install............Logging in to the machine........Logging out the machine........Lower front cover........... Reducing my Costs..........Region A..............Region B..............Magazine..............
Page 219 Two-sided paper..........Unauthorized copy prevention......Used toner............User certificate............. User code authentication........Vents............... Web Image Monitor........23, 101 Wide large capacity tray....... 8, 115 Wide LCT............8, 31 WSD scanner............
Page 220 MEMO D138-7403...
Page 222 D138-7403...

This manual is also suitable for:

Pro c5110s Pro c5100 series Pro c5110 series

Ricoh Pro C5100s User Manual

1 What You Can Do with this Machine

2 Getting Started

3 Copy

4 Print

5 Scan

6 Document Server

7 Web Image Monitor

8 Adding Paper and Toner

9 Troubleshooting

Quick Links

User Guide

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Summary of Contents for Ricoh Pro C5100s

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Table of Contents