Troubleshooting; Service Call 101-195; Sc100 (Engine: Scanning) - Ricoh MP C6502SP Field Service Manual

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5. Troubleshooting

Error Name/Error Condition/Major Cause/Solution

Lamp Error (Scanning)

The white level peak did not reach the prescribed threshold when the

white plate was scanned.

• LED defective

• IDB (LED driver) defective

• SBU defective

• IPU defective

• Power/signal harness defective

• Condensation in scanner unit

• Mirrors or lenses dirty or positioned incorrectly

• White plate dirty or installed incorrectly

• Cycle the machine off/on.

• Reconnect the power/signal harness.

• Reattach/clean the mirrors/lenses.

• Reattach/clean the white plate.

• Replace the LED board.

• Replace the IDB board.

• Replace the SIO board.

• Replace the SBU board.

• Replace the IPU board.

• Replace the power/signal harness.

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