5. Troubleshooting
Cause
The paper stacking holders [A] are incorrectly positioned and protruding from the end fence [B],
causing the paper to get caught on top of these holders.
Solution
1. Turn ON the main power of the mainframe or open/close the finisher front door to start the
initialization process.
2. Remove the following parts by referring to the procedures described in the service manual,
pages 5 to 13.
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Correct position of the paper stacking holders
Incorrect position of the paper stacking holders