Chapter 12 Trouble Shooting - HikRobot CA Series User Manual

No. Trouble
No camera found when
1
running the MVS client.
Camera connection
2
error.
Camera is in read-only
3
status
Live view is black.
4
Live view is normal, but
5
camera cannot be
triggered.
Live view and trigger
6
signal are normal, but
camera cannot get the
image required by the
algorithm.
CA/CE-Series GigE Area Scan Camera·User Manual

Chapter 12 Trouble Shooting

Table 12-1 Trouble Shooting
Possible Reason
Camera is not started
up normally, or
network cable
connection error.
Camera and client are
not in the same
network segment.
MVS client is not
normally installed, or
camera is controlled by
other clients.
Aperture is closed, or
camera exception
occurs.
Incorrect wiring or
trigger mode is not
enabled.
The image output
format does not match.
Solution
Check camera power wiring (observe
the indicator), and check network
connection.
Use MVS IP Configurator tool to find
camera and edit its IP address.
Check GenICam and network card
driver.
Open the aperture or reboot the
camera.
1. Check whether the camera trigger
mode and related trigger signal input
are normal in the current
environment.
2. Check whether the wiring is correct
under corresponding triggering mode.
Confirm the image format required by
the algorithm and adjust the image
output format of the camera in client
software.
76