Cleaning The Print Head - Pitney Bowes SendPro C Quick Reference Manual

3. Tap the Mail Printer Maintenance button.
4. Tap Clean Print Nozzle.
5. Once the cleaning operation completes, you are prompted to print
another test pattern. If the new pattern still has broken or missing
lines, you may need to replace the ink cartridge or printhead.
Cleaning the printhead
If you clean the print nozzle and you still get a bad test print pattern, try
cleaning the printhead
For information on how to clean the prinhead, refer to your SendPro C
operating guide which can be found on our support site. Using a
browser on your PC, go to
https://www.pitneybowes.com/content/pb/us/en/support/products/se
ndpro-c-7h00-8h00-8h05.html
Changing the ink waste pad
Your device catches excess ink in a waste tank with a disposable pad.
You will receive the following message at the top of the Envelope
Printing or Print on Envelopes screen approximately 30 days before the
ink waste tank becomes full:
"Ink waste pad is almost full. If you print often, replace it soon to avoid
ink overflow."
Pitney Bowes Quick Reference Guide December 08, 2020
If the message is showing on the screen follow these
steps:
To purchase replacement waste pad
Tap Buy Pad. You will be directed to the Supplies app where you can
order a new pad right from the device.
To replace the pad
Before you replace the pad:
Make sure you have a replacement waste pad available and you
l
have the instruction sheet that comes with the pad. The sheet
contains the reset code you will need in order to complete the
replacement process.
1. Tap Replace Pad.
2. The instructions for replacing the existing pad display on the screen.
3. Follow the steps in each screen. To advance from one screen to the
next, swipe to the left on the screen.
4. After you slide the waste tray with the new pad back in place, tap
Reset Ink Waste Counter to continue.
5. Use the keypad to enter the reset code.
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