Pitney Bowes SendPro C Quick Reference Manual page 18

6. After you enter the code, the message "Your Ink Waste Pad is Ready
to Use" displays. If you do not see this message, or if you still get a
message that the waste tank is full, restart the device. If that fails to
clear the message, contact Pitney Bowes support.
If the message no longer appears on the screen follow
these steps:
If you need a replacement waste pad, use the Supplies app to purchase
the pad.
To replace the pad:
1. Tap the Settings icon in the toolbar.
2. Scroll down and tap Envelope Printer Maintenance.
3. Tap on Install Ink Waste Pad.
4. The instructions for replacing the existing pad display on the screen.
5. Follow the steps in each screen. To advance from one screen to the
next, swipe to the left on the screen.
6. After you slide the waste tray with the new pad back in place, tap
Reset Ink Waste Counter to continue.
Pitney Bowes Quick Reference Guide December 08, 2020
7. Use the keypad to enter the reset code.
8. After you enter the code, the message "Your Ink Waste Pad is Ready
to Use" displays. If you do not see this message, or if you still get a
message that the waste tank is full, restart the device. If that fails to
clear the message, contact Pitney Bowes support.
Pitney Bowes Support
Visit our website at (copy the URL and paste it into a browser):
If you device's model number is:
8H00: Copy the following URL to your browser:
https://www.pitneybowes.com/content/pb/us/en/support/products/se
ndpro-c-7h00-8h00-8h05.html
Important: Customer service representatives are available Monday
through Friday, 8:00 AM - 8:00 PM EST.
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