Troubleshooting
Code
Type
2121
Error
2122
Information
2130
Error
2152
Error
2153
Error
2155
Error
2156
Error
2162
Error
2171
Error
2172
Error
2173
Error
Operating Instructions 610-10/630-10 - 01.0 - 01/2021
Possible causes
X-axis stepper motor:
• Encoder plug (Sub-D, 9-pin)
not connected or defective
• Encoder defective
Magnet wheel search timeout
X-axis stepper motor not
responding
X-axis stepper motor
overcurrent
Excess voltage
X-axis stepper motor
overload (I²T):
• Stepper motor not moving
freely or blocked
• Stepper motor defective
• Controller defective
X-axis stepper motor:
• Stepper motor not moving
freely
• Stepper motor defective
• Controller defective
X-axis stepper motor disturbance
(IDMA auto increment)
Watchdog
Stepper motor overvoltage:
• Stepper motor card defective
X-axis stepper motor error
Remedial action
• Check the connection of the
encoder cable and replace, if
necessary
• Check connection cables
• Check stepper motor for stiff
movement
• Performing a software update
• Replace the controller
• Replace the stepper motor
• Check the mains voltage
• Remove the blockage or the
cause of the stiff movement
• Replace the stepper motor
• Replace the controller
• Correct the cause of not moving
freely
• Replace the stepper motor
• Replace the controller
• Switch the machine off and on
again
• Switch the machine off and on
again
• Performing a software update
• Contact Customer Service
• Replace the controller
• Check the connection
• Test stepper motor phases
(R = 2.8Ω, high impedance to
PE)
• Replace the encoder
• Replace the stepper motor
• Replace the controller
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