Table of Contents
Advertisement
1.13. Warranties
1.13.1. Product Warranty
Without prejudice to any claim the user (customer) may have in relation to the dealer or retailer,
the customer shall be granted a manufacturer's Warranty under the conditions set out below:
In the case of new devices and their components exhibiting defects resulting from
manufacturing and/or material faults within 12 months of entry into service (maximum of 15
months from shipment), Universal Robots shall provide the necessary spare parts, while the user
(customer) shall provide working hours to replace the spare parts, either replace the part with
another part reflecting the current state of the art, or repair the said part. This Warranty shall be
invalid if the device defect is attributable to improper treatment and/or failure to comply with
information contained in the user guides. This Warranty shall not apply to or extend to services
performed by the authorized dealer or the customer themselves (e.g. installation, configuration,
software downloads). The purchase receipt, together with the date of purchase, shall be required
as evidence for invoking the Warranty. Claims under the Warranty must be submitted within two
months of the Warranty default becoming evident. Ownership of devices or components replaced
by and returned to Universal Robots shall vest in Universal Robots. Any other claims resulting out
of or in connection with the device shall be excluded from this Warranty. Nothing in this Warranty
shall attempt to limit or exclude a Customer's Statutory Rights nor the manufacturer's liability for
death or personal injury resulting from its negligence. The duration of the Warranty shall not be
extended by services rendered under the terms of the Warranty. Insofar as no Warranty default
exists, Universal Robots reserves the right to charge the customer for replacement or repair. The
above provisions do not imply a change in the burden of proof to the detriment of the customer.
In case of a device exhibiting defects, Universal Robots shall not be liable for any indirect,
incidental, special or consequential damages, including but not limited to, lost profits, loss of
use, loss of production or damage to other production equipment.
In case of a device exhibiting defects, Universal Robots shall not cover any consequential
damage or loss, such as loss of production or damage to other production equipment.
CAUTION
It is generally advised to avoid the use of accelerations higher than needed for a
given application. High accelerations, especially in combination with high loads,
can lead to reduced life time of the robot. For applications with short cycle times
and high requirements for speed, it is generally advised to use blends as much as
possible to ensure smooth trajectories without the need for high accelerations.
1.13.2. Disclaimer
Universal Robots continues to improve reliability and performance of its products, and therefore
reserves the right to upgrade the product without prior warning. Universal Robots takes every
care that the contents of this manual are precise and correct, but takes no responsibility for any
errors or missing information.
User Manual
55
UR10
Advertisement
Table of Contents
