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15.4
15.5
15.6
Capron - 3141417 - 03/20 - EHG-0021-02EN
Cooker
Fault
Ignition fuse does not op-
erate (flame does not burn
after the control knobs are
released)
Flame extinguishes when
being reduced to its mini-
mum setting
Extractor hood
Fault
Extractor hood does not
work
Extractor hood is not
working with full power
If the faults cannot be rectified using the table or the instruction manual,
please contact the customer service.
Heater/boiler
Fault
Heater does not ignite
Boiler empties,
safety/drainage valve has
opened
Safety/drainage valve
cannot be closed
Fan wheel runs noisily or
not steadily
None of the LEDs comes
on, device is switched on,
operating voltage is con-
nected
Troubleshooting
Cause
Heat-up time is too short
Ignition fuse is defective
Thermocouple sensor is
incorrectly set
Cause
Power supply is defective
Grease filter clogged
Active carbon filter con-
sumed
Cause
Temperature sensor on
operating unit or remote
sensor defective
Internal temperature be-
low 3 °C
Temperature at
safety/drainage valve be-
low 8 °C
Fan wheel is soiled
Automatic restart is
blocked, e.g. following an
interruption of the power
supply
15
Remedy
Keep control knob
pressed for approx. 15 to
20 seconds after ignition
Contact customer service
Correctly reset thermo-
couple sensor (do not
bend). The sensor tip
should protrude by 5 mm
beyond the burner. The
sensor neck should not be
more than 3 mm away
from the burner ring; if
necessary, contact cus-
tomer service
Remedy
Check fuse, replace if
necessary
Clean the grease filter
Change the active carbon
filter
Remedy
Pull out plug on operating
unit. The heater then
works without thermostat.
Contact the customer ser-
vice as soon as possible
Heat inside
Heat inside
Contact Truma service de-
partment
Reset the device (switch
off, wait 5 seconds, switch
on again)
165
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