Setting Up Callpilot Fax; About The Fax Properties - Nortel CallPilot Set Up And Operation Manual

Chapter 2

Setting up CallPilot Fax

About the Fax properties

Note: If you use Business Communications Manager, before you set up fax properties,
use Element Manager to:
•
•
Refer to the CallPilot Manager Set Up and Operation Guide for details.
System extension
System name
Number of retries
enable the fax keycode
assign voice channels to fax
The system fax extension lets callers use the autosend feature on their fax
machines to send faxes to the CallPilot system. The Automated Attendant
recognizes the fax tone and transfers fax calls to the system extension fax
machine for printing. The system extension must be a valid extension. The
system extension is not assigned by default.
Connect the fax machine to an Analog Telephone port on the system.
The system extension is available even if no Fax options are installed at
your site. The other properties are available only if you have installed the
corresponding fax options.
The system name is a text name up to 16 characters long. The system
name can be a company name, a department, a location or any other
name. The name transmits to external fax machines at the beginning of fax
messages. The system name is also printed in the fax machine's log files.
The number of retry attempts is the number of times that the system tries to
print faxes. It is also the number of times the system tries to deliver faxes
forwarded to an external fax machine. The number of retry attempts range
from 1 to 99. The default number of Fax system retry attempts is 3.
If a fax messages reaches its retry attempt limit, CallPilot stops trying to
send the message and generates a non-delivery notification message. The
messages that are not sent are shown in the non-delivery notification
message. Most non-delivery notification messages are caused by fax
machine problems such as a paper jam or the fax machine running out of
paper.
CallPilot Fax Set Up and Operation Guide
19