Getting Started; About This Guide; About Callpilot Fax; Who Can Use Fax - Nortel CallPilot Set Up And Operation Manual

Chapter 1

Getting started

About this Guide

The CallPilot Fax Set Up and Operation Guide describes how to configure CallPilot fax on a
Business Communications Manager using CallPilot Manager and telset based administration.

About CallPilot Fax

Fax is a CallPilot option that enhances your office communications by providing incoming and
outgoing fax capability. With Fax, callers can send and retrieve fax messages as easily as they send
and retrieve voice messages. The Fax option includes Fax Mail, Fax On Demand and Fax
Overflow. Fax Answering is available even if you do not have the Fax option installed on your
system.
Fax Answering lets outside callers send faxes to the main site telephone number. With Fax
Answering, a fax call that arrives through the Auto Attendant or CCR transfers to a specified
extension. The extension is usually a fax machine connected to an analog telephone port on the
system.
Note: If you are using CallPilot 100/150, the Fax option is not available but the Fax
Answering option is applicable.
For more information about each of the Fax components, refer to
To use Fax on your system, you must enable a Fax keycode. Contact your vendor if you want to
trial or purchase Fax. For information on enabling a keycode refer to the Keycode Installation
Guide.

Who can use Fax

Fax can be used by any outside caller or mailbox owner in your company. Away from the office,
Fax can be used from any touchtone telephone. At the office, Fax can be used from any Business
Series Terminal or touchtone telephone connected to a CallPilot system.
Callers who use a rotary dial telephone cannot access Fax.

Requirements for setting up Fax

To set up and operate CallPilot Fax you need to know:
"Learning about Fax" on page
CallPilot Fax Set Up and Operation Guide
7
8.