Nortel CallPilot Set Up And Operation Manual page 10

10 Chapter 1 Getting started
• create Fax Group Lists to send group fax messages
• add Fax On Demand functionality to CCR Trees
• generate CallPilot reports to check how Fax is set up and how frequently Fax is accessed on
your system
About the Express Messaging Line
You can assign an Express Messaging Line to a Subscriber mailbox. Any fax calls sent to the
Express Messaging Line bypass the Automated Attendant. The system detects the calling fax
machine's fax tone, and the fax message is immediately sent to the subscriber's mailbox. A line
that is to be used as an Express Messaging Line must be configured not to appear or ring at any set.
You must assign the Voice Mail DN as the prime set for the line. An Express Messaging Line can
be set up as Fax Only. If the Fax Only option is selected, the caller will not hear a greeting and will
not be able to leave a voice message. Selecting this option allows a fax to be sent immediately. For
information about assigning an Express Messaging Line and creating subscriber mailboxes, refer
to the CallPilot Manager Set Up and Operation Guide.
Give the corresponding telephone number to the subscriber. For example, if line 125 is chosen as
the Express Messaging Line, give the corresponding telephone number of 735-5822 to the
subscriber. The subscriber can then inform people that the Express Messaging Line number is their
fax number and have it printed on their business cards.
If you are using the Express Messaging Line as a virtual fax line and the line used is either a Direct
Inward Dial (DID) or a Target Line, two callers can send a fax to the same fax line at the same
time. The resulting two fax messages go to the mailbox. If a third fax is sent to the Express
Messaging Line and the line is busy, the caller hears a message that asks them to wait or cancel
their call. For information on Fax Overflow for a fax line, refer to CallPilot Manager Set Up and
Operation Guide.
About Fax Group Lists
You can create a Fax Group List and send Group List messages to it. Send a Fax Group List
message to notify a group by fax of a message or event that pertains to the group.
A Fax Group List is a collection of fax machines from other locations. When you send a fax
message to a Group List, each fax machine in the Group List receives the same fax message. You
can publish a list of fax machines in each Fax Group List so that mailbox owners know which fax
machines receive Group List messages.
For more information about Group Lists, refer to
About adding a Fax On Demand mailbox to a CCR Tree
You can add Fax On Demand functionality to Custom Call Routing (CCR) Trees.
If you want callers to be able to request faxes from a CCR Tree, add a Mailbox node to a CCR
Tree. When you add the mailbox, assign a Fax On Demand mailbox as the mailbox number.
If you want callers to be able to leave fax messages in a mailbox, add a Mailbox node to a CCR
Tree. When you add the mailbox, assign a Subscriber mailbox as the mailbox number.
P0606017 P0606017
"Sending a Fax Group message" on page 29.