Glossary - Nortel CallPilot Set Up And Operation Manual

Glossary

Analog Telephone port
An Analog Telephone port can be an analog port on the BCM main cabinet, an ASM in the
expansion cabinet or an ATA attached to a digital port.
ATA
An Analog Terminal Adapter is a product, such as the Nortel ATA2, that connects an
analog device such as a single-line telephone or a fax machine to your system.
ASM
An Analog Station Module connects up to eight analog devices, such as single-line
telephones or fax machines to your system.
Auto Attendant
The CallPilot answering service that answers incoming calls with a Company Greeting,
plays a list of options to a caller, and performs call routing functions in response to caller
selections.
Call method
How a fax message from a Fax On Demand mailbox is sent to a caller. There are two call
methods: one-call and two-call. In the one-call method, the fax message is sent to the
caller in the original call. In the two-call method, the fax message is sent in a second call
from CallPilot to the number that is specified by the caller.
Class of Service
A Class of Service (COS) defines the values for the special features of a mailbox. When
you add a mailbox you choose a Class of Service that provides the level of service
appropriate for the subscriber. A mailbox cannot be added without a Class of Service.
Company Directory
An internal list of the names of subscribers with initialized mailboxes designated to appear
in the directory.
Custom Call Routing (CCR) Tree
Call paths that give callers options to direct their own calls.
Defaults
The parameters preset for CallPilot.
Dialing Translation
A CallPilot feature that converts digits to be dialed into acceptable call routing
information. Dialing Translation is required to use the two-call method with Fax On
Demand mailboxes.
CallPilot Fax Set Up and Operation Guide
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