Network Troubleshooting; 5X00 Systems Troubleshooting; Firmware Updater Troubleshooting - YSI MultiDO 5400 User Manual

Email Alarm Troubleshooting continued
Issue possible cause
Are the alarms enabled in
sensor menu? Is the general
alarm enabled?
no email alarm received Are slaves enabled on net-
for slave alarm condition work?
no test email alarm mes- exit to run screen from com-
sage received munication menu not done

Network Troubleshooting

Issue possible cause
no communication to Are master/slave menus
networked unit(s) properly configured?
Is termination relay en-
abled in 1st & last 5X00 on
network?
Is proper communication
method configured and
wired properly?
Are slaves enabled and recog-
nized at master?
more than one device is
configured as a master
slow network perfor- nicked wires;
mance improper wiring
Troubleshooting
possible solution
see Sensor Setup Alarms
Values - Set point control
mode - 156 and PID/PDW
control mode - 163.
see General Alarm - 131..
enable slaves at Menus →
System → Communications
→ Network →Master
exit to run screen to process
test email request
possible solution
See Networking - 97..
See Termination Relay -
99..
See Networking - 97.
See Wire Communication
Equipment - 66..
enable slaves at Menus →
System → Communications
→ Network →Master
verify configuration at
Menus → System → Com-
munications → Network
→Master/Slave menus on
all nodes.
Verify network wiring -
See Wire Network - 60.
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Network Troubleshooting continued

5X00 Systems Troubleshooting

Issue possible cause
time and date lost at bad lithium battery
power up
no events in event log event logging not enabled
no data in data log data log interval time has not
passed
cannot view specific data Data log record has older
log records at 5X00 date and time-stamp than
the 25 most current data log
records available at 5X00
sensor log.

Firmware Updater Troubleshooting

Issue possible cause
Device "timed out" error incorrect configuration in
5X00 communication menu
incorrect wiring of RS232
connection
5X00 does not go into
downloader mode when
"program device" is
selected at Firmware
Updater
unit does not upload new unit is not in downloader
code at downloader mode
RS232 connection is incor-
rect
Troubleshooting
possible solution
replace lithium battery
See Event Logging - 120..
See Data Logging - 118.
See Data Logging - 118.
possible solution
See Device Timed Out er-
ror - 130.
See Device Timed Out er-
ror - 130.
Manually put 5X00 in
downloader and retry firm-
ware updater upload.
Menus → System → Down-
loader
See Force downloader -
130..
See Downloader - 126..
See Wire Communications -
RS232 - 66..
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