Audio Quality; Wired Headsets; Wireless Headsets; Connect A Headset To Your Phone - Cisco 7800 Series User Manual

CISCO 7800 SERIES
Environmental and hardware inconsistencies in the locations where Cisco IP Phones are deployed mean that no
single headset solution is optimal for all environments.
We recommend that customers test headsets in the intended environment to determine performance before making a
purchasing decision to deploy on a large scale.
You can use only one headset at a time. The most-recently connected headset is the active headset.
For a list of suggested headsets and other audio accessories, see
communications/uc_endpoints_accessories.html.

Audio Quality

Beyond physical, mechanical, and technical performance, the audio portion of a headset must sound good to the user
and to the party on the far end. Sound quality is subjective, and we cannot guarantee the performance of any headsets.
However, various headsets from leading headset manufacturers are reported to perform well with Cisco IP Phones.
For additional information, see
accessories.html

Wired Headsets

A wired headset works with all Cisco IP Phone features, including the Volume and Mute buttons. These buttons
adjust the earpiece volume and mute the audio from the headset microphone.
When you install a wired headset, make sure you press the cable into the channel in the phone.
Caution Failure to press the cable into the channel in the phone can lead to cable damage.

Wireless Headsets

You can use most wireless headsets with your phone. For a list of supported wireless headsets, see
http://www.cisco.com/c/en/us/products/unified-communications/uc_endpoints_accessories.html
Refer to your wireless headset documentation for information about connecting the headset and using the
features.

Connect a Headset to Your Phone

Each type of wired headset, adapter, or base connects to a phone using a different port and a different type of
connector and cable. Common types include an RJ connector, a USB connector, and a Y-cable.

Connect a Standard Headset

You can use a standard headset with your desk phone. Standard headsets plug into the headset jack on the
back of the phone with an RJ-type connecter.
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