CAB A Series Programming Manual page 16

Thermal / thermal transfer printers
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PRODUCT MARKING AND BARCODE IDENTIFICATION
... and if it did not work as expected ? - Following problems may occur:
1. The printer receives no data:
a: The wrong interface or wrong transmission speed is selected on your printer.
- Check the interface settings in the setup menu of the printer
b: Your interface is blocked by another application.
c: The cable might be defect- check the connecting cable
2. Printer receives data but shows "ribbon out"
a: No ribbon in the printer
b: Ribbon is not fixed on the ribbon unwinder
3. Printer receives data but shows "Protocol error" in its display
a: Transmitted data is wrong - this might be a missing comma or a accidentially set semicolon
instead of a comma or any other wrong data. Spaces after a command may cause a protocol
error too! Check your label data carefully.
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