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CompuServe
InfoFACTS
893-00965-A
Bay Networks maintains an active forum on CompuServe. All you need to join
us online is a computer, a modem, and a CompuServe account. We also
recommend using the CompuServe Information Manager software, available
from CompuServe.
The Bay Networks forum contains libraries of technical and product documents
designed to help you manage and troubleshoot your Bay Networks products.
Software agents and patches are available, and the message boards are
monitored by technical staff and can be a source for problem solving and
shared experiences.
Customers and resellers holding Bay Networks service contracts can visit the
special libraries to acquire advanced levels of support documentation and
software.
To open an account and receive a local dial-up number, call CompuServe at
1-800-524-3388 and ask for representative number 591. In the United
Kingdom, call Freephone 0800-289378. In Germany, call 0130-37-32. In the
rest of Europe, call 44-272-760681. Outside the U.S., Canada, and Europe,
call 614-529-1349 and ask for representative number 591, or you can consult
your listings for an office near you. Once you are online, you can reach our
forum by typing the command GO BAYNETWORKS at any ! prompt.
InfoFACTS is the Bay Networks free 24-hour fax-on-demand service.
This automated system contains libraries of technical and product documents
designed to help you manage and troubleshoot your Bay Networks products.
The system can return a fax copy to the caller or to a third party within minutes
of being accessed.
To use InfoFACTS in the U.S. or Canada, call toll-free 1-800-786-3228.
Outside North America, toll calls can be made to (408) 764-1002. Calls from
outside North America must be made from a fax machine handset. International
faxes MUST be initiated from and responded to at the same fax machine.
Customer Support
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