How To Receive Repair Service - Magnum Energy ME-ARC Series Owner's Manual

9.0 Service and Warranty Info

9.1 How to Receive Repair Service

If your product requires warranty service or repair, contact either:
1. An authorized service center, as listed on the Magnum Energy website
at http://www.magnumenergy.com/Service/ServiceCenters-US.htm, or
2. Magnum Energy, Inc. at:
Telephone: 425-353-8833
Fax: 425-353-8390
Email:
If returning your product directly to Magnum Energy for repair, you must:
• return the unit in the original, or equivalent, shipping container
• receive a Return Materials Authorization (RMA) number from the factory
prior to the return of the product to Magnum Energy for repair.
• place RMA numbers clearly on the shipping container or on the packing
slip.
When sending your product for service, please ensure it is properly packaged.
Damage due to inadequate packaging for shipment is not covered
under warranty. We recommend sending the product by traceable and
insured service.
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warranty@magnumenergy.com
© 2012 Magnum Energy, Inc.