Acquisition Module Problems - GE CARESCAPE B850 Service Manual

CARESCAPE Monitor B850
Unable to view a certain feature
although the license is enabled.
Unable to upload a license file.
The wrong software application
is displayed on the patient
monitor.

11.5.5 Acquisition module problems

Problem: an acquisition module does not work with the patient monitor.
Locate first whether the problem is in the patient monitor or in the acquisition module:
1. Connect another, similar, known good module to the suspect patient monitor and check if
the module works normally:


OR
Connect the suspect acquisition module to another, similar, known good patient monitor and
check if the module works normally:


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The software package in use
does not include the feature in
question. (For example,
Anesthetic agent measurement
is not supported by ICU software
package).
- The license file is corrupted.
- The license file is for a patient
monitor with a different serial
number.
The wrong software application
is activated for the device.
"Yes" => The suspect module is most likely faulty. Refer to Module Frames and
Modules Service Manual for troubleshooting instructions.
"No" => The problem is most likely in the patient monitor. Continue troubleshooting
the problem according to the related troubleshooting chart below.
"Yes" => The problem is most likely in the patient monitor. Continue troubleshooting
the problem according to the related troubleshooting chart below.
"No" => The suspect module is most likely faulty. Refer to Module Frames and
Modules Service Manual for troubleshooting instructions.
1. Log in to Webmin > Configuration >
Licenses >Software Package.
2. Select the correct option and select
Activate.
Log in to Webmin > Configuration >
Licenses.
- If you have printed license information,
select Software Package and Host
Licensing.
- If you have a license file, select Upload
License.
1. To view the software package that is
currently activated, Log in to Webmin
> Configuration >Licenses > Host
Licensing.
2. Make sure that the desired software
application is displayed under
Currently Active Software Package.
3. If you need to activate a different
software package, access
Configuration > Licenses > Software
Package.
4. Select the correct option and select
Activate.