Error Handling; Error Codes - Landis+Gyr E230 User Manual

Error handling

8 Error handling
8.1

Error codes


Display Description
80000000 RTC has drifted
too far. This
error only gets
set, if using
MLC option is
enabled.
D000044352 en g – E230 Residential Electricity Meter – ZxR100xC/ZMR100xR – User Manual
This error display is added to the end of the current display, if it is not
already parameterised to display in the main display sequence.
On the display of E230 meters, an error is shown as an eight digit
hexadecimal value, i.e. the single digits may show values between 0 (no
error code set) and F (all four error codes set). The index field shows
"F.F.0".
There are two kinds of errors: persistent and transient errors. Transient
error codes are automatically reset at the next readout. The errors can
also be cleared either using the formatted write command "Reset Error
Register" (W2 C150) command in .MAP110 tool or by power cycling the
meter.
Note
The formatted write command "Reset Error Register" (W2 C150)
command using .MAP110 only clears the error flags, it does not
eliminate the error.
Persistent error codes cannot be reset in the field. If the reason for the
error persists, for example in the case of a component failure, power
cycling will not clear the error. A meter showing a persistent error code
must be considered unsafe/unsuitable for further use. Contact a
Landis+Gyr Service Centre for support.
If more than one error is detected, the error codes are added. If e.g. the
two errors "00002000" and "00008000" occur simultaneously, the error
code would be the sum of these error codes = "0000A000" (note that the
error code is a hex value).
The error message in the readout does not correspond to the displayed
error. The value of this error is bitmapped:
If error is persistent
Billing based on energy
registers after the error
occurrence is not reliable
and may be subject to
discrepancies and
incorrect time-based
tariff switching.
If error is transitional
Clear Error Register
F.F.0 on display and
readout by "Reset Error
Register" (W2 C150)
command using
.MAP110, power-cycle or
wait for the error to be
cleared automatically
after RTC correction. It
gets cleared at 03:20:30
hours.
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Related
event
log #
N/A
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