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Summary of Contents for Landis+Gyr E470
- Page 1 Electricity Meters Residential BS / MID British Standard E470 Tokenless Smart Prepayment Meter User Manual & Technical Specification Date: 18.01.2010 Filename: 5236 User Manual Version 1.8.docx Q Pulse Number: IB090 © Landis+Gyr...
- Page 2 14.09.09 Addition of features to support 5236J-Y functionality Copyright notice The material in this document is the property of Landis+Gyr. Our products are under continual improvement and we reserve the right to make changes without prior notice. Landis+Gyr 1 Lysander Drive,...
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Page 3: Table Of Contents
Buzzer Operation _________________________________________________________ 13 Tamper Detection ________________________________________________________ 14 Normal SIM Card Removal _________________________________________________ 15 Installation and Binding of External Devices ________________________________ 20 Binding Process __________________________________________________________ 20 Decommissioning _________________________________________________________ 24 Commands and meter data ______________________________________________ 26 E470 Tokenless Smart Prepayment Meter © Landis+Gyr... - Page 4 Friendly Non-disconnect ___________________________________________________ 41 Customer Cards _________________________________________________________ 42 Emergency Credit ________________________________________________________ 42 Standing Charge Register/Collection _________________________________________ 43 Debt Repayment ________________________________________________________ 44 8.10 Currency Conversion _____________________________________________________ 45 Meter Displays _________________________________________________________ 46 General ________________________________________________________________ 46 Icons __________________________________________________________________ 47 © Landis+Gyr E470 Tokenless Smart Prepayment Meter...
- Page 5 Repairing the Meter _______________________________________________________ 64 Decommissioning and Disposal __________________________________________ 66 Glossary of Terms and Standards ________________________________________ 67 16.1 Acronyms _______________________________________________________________ 67 16.2 Measurement Units _______________________________________________________ 67 Declaration of Conformity _______________________________________________ 68 Glossary of Terms _____________________________________________________ 69 E470 Tokenless Smart Prepayment Meter © Landis+Gyr...
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Page 6: Introduction
If the equipment is used in a manner not specified by the manufacturer the protection provided by the equipment may be impaired. © Landis+Gyr E470 Tokenless Smart Prepayment Meter... -
Page 7: Safety Information
In particular, the owner of the meters bears responsibility for the protection of persons, prevention of material damage and the training of personnel (Landis+Gyr. provides training courses for this purpose on specific equipment; please contact the relevant agent if interested). -
Page 8: Safety Regulations
The meters must on no account be cleaned with running water or with high-pressure devices. Water penetrating can cause short- circuits. The meter terminal cover should be secured in place before any load is supplied. © Landis+Gyr E470 Tokenless Smart Prepayment Meter... -
Page 9: Functional Overview
The entire meter’s data is recorded in a Ferro-electric Random Access Memory (FRAM) under the control of the microprocessor. All kWh registers are stored in the FRAM and are updated every 1/100th of a kWh. The E470 Tokenless Smart Prepayment Meter © Landis+Gyr... -
Page 10: Temperature
Start and end week, first –forth or last Start and end day Start and end time Adjustment hours The real time clock may be set using the optical port. © Landis+Gyr E470 Tokenless Smart Prepayment Meter... -
Page 11: Faceplate Details
The display will provide an indication of GSM signal strength. Pointers along the bottom edge will link with the facia artwork to show which parameters are being displayed. E470 Tokenless Smart Prepayment Meter © Landis+Gyr... -
Page 12: Meter Operation
When expecting a purchase code the meter allows a maximum of {20} digits to be entered. If the code entered is successful the meter shows the value of the purchase on the display. © Landis+Gyr E470 Tokenless Smart Prepayment Meter... -
Page 13: Buzzer Operation
If the Present Balance register falls below the Emergency Credit Availability point during a Non-Disconnection period, the Low credit warning will be suspended until the Non Disconnection period has ended. E470 Tokenless Smart Prepayment Meter © Landis+Gyr... -
Page 14: Tamper Detection
SIM tamper events together with the time and date of the last event. On the event of a tamper event the meter will enact all, any one or none [configurable] of the following actions: © Landis+Gyr E470 Tokenless Smart Prepayment Meter... -
Page 15: Normal Sim Card Removal
Meter serial number, SIM number and MPAN. Operational modes The E470 meter can be configured to operate in several different operational modes that can be implemented remotely. The following section details the operational modes that are supported by the meter. - Page 16 Cost value will be considered as the master value. On receipt of the Day’s Gas Cost value the meter reconciles the amount for the appropriate day against the recorded amount collected through the ½ hourly messages. © Landis+Gyr E470 Tokenless Smart Prepayment Meter...
- Page 17 A request to change the mode of operation for the gas meter can take upto ½ an hour as the request is dependant on a pass through message to perform the request. E470 Tokenless Smart Prepayment Meter © Landis+Gyr...
- Page 18 Load is again measured. If part of the load has been removed and remains under the Load Limit value the supply will remain connected. If the measured load again exceeds the Load Limit value supply will again be disconnected. © Landis+Gyr E470 Tokenless Smart Prepayment Meter...
- Page 19 Customer reduces load and power can be reconnected. When the customer exceeds the value in the second instance, the customer again has to reduce household load to reconnect power. Value exceeded Value exceeded Load Limit threshold usage Customer usage pattern E470 Tokenless Smart Prepayment Meter © Landis+Gyr...
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Page 20: Installation And Binding Of External Devices
The sequence will move one digit to the left and Press and hold the active digit shown orange button to flashing. If an error is step backward to made in entering a previous digit © Landis+Gyr E470 Tokenless Smart Prepayment Meter... - Page 21 € code then a pass Pence/ kWh message is shown If not then and error £ C O D E E r r o r message is shown. € Pence/ kWh E470 Tokenless Smart Prepayment Meter © Landis+Gyr...
- Page 22 The first parameter for entry will be the customer MPAN or customer number. See Display section. The MPAN or customer number length will be configurable up to allow up to 16 digits to be entered. NOTE: Default length of MPAN - 13 digits. © Landis+Gyr E470 Tokenless Smart Prepayment Meter...
- Page 23 Message ID = INSTALL MPAN/Customer # Meter Serial Number SIM Card Number Payment Card Number Credit Mode Denotes credit or prepayment operating mode Emergency credit flags Denotes emergency credit taken or not Present Balance Register E470 Tokenless Smart Prepayment Meter © Landis+Gyr...
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Page 24: Decommissioning
Credit Mode Denotes credit or prepayment operating mode Emergency credit flags Denotes emergency credit taken or not Present Balance Register Arrears Register Rate 1 kWh register Rate 2 kWh register Rate 3 kWh register © Landis+Gyr E470 Tokenless Smart Prepayment Meter... - Page 25 Denotes emergency credit taken or not Present Balance Register Arrears Register Rate 1 kWh register Rate 2 kWh register Rate 3 kWh register Rate 4 kWh register Total kWh register Export energy register E470 Tokenless Smart Prepayment Meter © Landis+Gyr...
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Page 26: Commands And Meter Data
Where the meter is in emergency credit the EC and any DCLR value will be cleared. Reset or overwrite Total Debt register, configurable from 0 to maximum value. © Landis+Gyr E470 Tokenless Smart Prepayment Meter... - Page 27 Flags will indicate the following: Watchdog Error Reverse energy detected Real Time Clock Error SIM card flap tamper FRAM (memory) error SIM carriage detected Program download active Fingerprint stats error Meter in Emergency mode Fingerprint other error E470 Tokenless Smart Prepayment Meter © Landis+Gyr...
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Page 28: Supply Restoration
‘power fail’ into the lost profile slots. If the power outage is greater than 3 days the meter will not attempt to ‘pad’ lost profiles and will clear the entire profile log. © Landis+Gyr E470 Tokenless Smart Prepayment Meter... -
Page 29: Scheduled Reads
Daily Read – A snapshot of registers taken between 00:00 and 02:00 and transferred to the system. Weekly Read – A snapshot of registers taken between 00:00 and 02:00 Monday morning each week and transferred to the system. E470 Tokenless Smart Prepayment Meter © Landis+Gyr... - Page 30 The meter may be configured not to send scheduled reads. The meter will additionally store the last sent scheduled read as a contingency in case of communication failures. © Landis+Gyr E470 Tokenless Smart Prepayment Meter...
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Page 31: Tariff Features
Operates throughout the year without any seasonal changes 7.1.1 TOU Switching Scheme A diagram of the full rate-switching scheme is given below. Switch # Season Start Time Rate Applicable Days of operation Auxiliary relay S/W/A HH:MM 1 to 4 Open/Closed E470 Tokenless Smart Prepayment Meter © Landis+Gyr... -
Page 32: Block Tariff
The block tariff will begin at the start of a billing period. From the start of a new billing period, the number of kWh’s consumed will be recorded as a Billing Period Usage Value. When the recorded value © Landis+Gyr E470 Tokenless Smart Prepayment Meter... - Page 33 On the 5th of each 3rd month the Block tariff’s billing period usage value is reset. As a result the block tariff resets and uses block 1 prices until the first power switch threshold is reached. E470 Tokenless Smart Prepayment Meter © Landis+Gyr...
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Page 34: Price-Per-Unit Tariff Plan
PPU 10 PPU 14 Rate 3 PPU 3 PPU7 PPU 11 PPU 15 Rate 4 PPU 4 PPU8 PPU 12 PPU 16 Block 1 Block 2 Block 3 Block 4 Block tariff prices © Landis+Gyr E470 Tokenless Smart Prepayment Meter... -
Page 35: Examples Of Tariff Types
Present Balance register at regular intervals by dividing the value across a time period. Operation of the Standing Charge register is detailed in Accounting Functions. The standing charge value will use the effective date as applied to the PPU Tariff Data. E470 Tokenless Smart Prepayment Meter © Landis+Gyr... -
Page 36: Effective Date/ Future Tariff
4 is reached; the meter will remain in this block until a midnight reset. The meter will operate in a similar manner when moving between ToU rates and the configured pricing. [tbd: Register from which usage is defined] © Landis+Gyr E470 Tokenless Smart Prepayment Meter... - Page 37 Where a discrepancy occurs between the amounts charged and the calculated costs, an adjustment process would be made at this time to the Present Balance register and the new values copied into the working log. E470 Tokenless Smart Prepayment Meter © Landis+Gyr...
- Page 38 OK for day 5 At the end of the billing period the meter resets the working log. The meter is configurable to calculate either in a daily resolved or standard block tariff mode. © Landis+Gyr E470 Tokenless Smart Prepayment Meter...
- Page 39 The system will require meter readings and monetary charges raised during the billing period and stored within the meter. Where a discrepancy occurs between billing and meter values a credit adjust value will be applied. E470 Tokenless Smart Prepayment Meter © Landis+Gyr...
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Page 40: Prepayment And Accounting Functions
The Meter shall maintain a log of the last 20 payments received. The log shall consist of: Date of payment received Value of payment received Flag to denote whether the payment was received by SMS or by customer button entry. © Landis+Gyr E470 Tokenless Smart Prepayment Meter... -
Page 41: Total Credit Register
The meter offers a facility to prevent disconnection of the contactor at certain times of the day even when prepaid credit falls below zero. Each day type (Mon to Sun) may be programmed with a start and end time for E470 Tokenless Smart Prepayment Meter © Landis+Gyr... -
Page 42: Customer Cards
EC value. The Debt value will be written into the Debt to clear register. The meter will automatically display the debt to clear register as the first display in the display cycle. © Landis+Gyr E470 Tokenless Smart Prepayment Meter... -
Page 43: Standing Charge Register/Collection
1/100 of the weekly value from the Present Balance register at every 1/100th of a week (1.68Hours). Standing Charge will not be collected if the meter is powered down. Standing Charge collection will be configurable and have the following options: E470 Tokenless Smart Prepayment Meter © Landis+Gyr... -
Page 44: Debt Repayment
Additionally the above options can be combined with the following two options: When running in emergency credit, Debt collection will increase the Debt to Clear register but not reduce any EC amount in the Present Balance register. © Landis+Gyr E470 Tokenless Smart Prepayment Meter... -
Page 45: Currency Conversion
When a Currency Conversion is implemented the Total Credit Register shall be reset to zero. Following a conversion the meter will treat any payment messages received after the conversion date and time as in the new currency. E470 Tokenless Smart Prepayment Meter © Landis+Gyr... -
Page 46: Meter Displays
Power on message (push button for power) (PP) Purchase Code entry Installation (Both) MPAN/Customer number (PP) Present Balance (PP) Arrears (Both) Authorisation code (Both) Power OFF display © Landis+Gyr E470 Tokenless Smart Prepayment Meter... -
Page 47: Icons
The Present Balance Register may be positive (in Credit) or negative (in Debt). The Present Balance Register header will alternate with the active rate (and block if configured with a combination tariff). E470 Tokenless Smart Prepayment Meter © Landis+Gyr... -
Page 48: Present Balance, Emergency Credit Available
EC by again flashing the letter E on the display as shown below. £ £ D E B T 1 5 0 E 1 5 0 E € € Pence/ kWh Pence/ kWh © Landis+Gyr E470 Tokenless Smart Prepayment Meter... -
Page 49: Present Balance, Emergency Credit In Use
0 0 0 0 0 0 0 € Pence/ Payment Received When a valid payment is received, the display will show the value of the payment to the customer. £ 5 0 0 € Pence/ kWh E470 Tokenless Smart Prepayment Meter © Landis+Gyr... -
Page 50: Display Cycle Options
H H : MM € Pence/ kWh 9.8.3 Date The Date Display shows the date in a Day/Month/Year format DD.MM.YY. £ D A T E 0 1 0 1 0 6 € Pence/ kWh © Landis+Gyr E470 Tokenless Smart Prepayment Meter... - Page 51 £ 9 5 8 € Pence/ kWh To indicate the current price energy is being charged at, the active rate number will be flashed on the appropriate rate register. E470 Tokenless Smart Prepayment Meter © Landis+Gyr...
- Page 52 € Pence/ kWh £ 1 S t 3 7 0 € Pence/ kWh £ 0 2 1 2 0 6 € Pence/ kWh £ 2 n d 5 0 0 € Pence/ kWh © Landis+Gyr E470 Tokenless Smart Prepayment Meter...
- Page 53 The Total Charge per week register is the addition of the standing charge and debt collection registers. The header alternates between TOT and /WK to signify the register is a per week value. E470 Tokenless Smart Prepayment Meter © Landis+Gyr...
- Page 54 9.8.13 Emergency Credit Value The meter can display the configured Emergency Credit value available to the customer. £ 9 9 9 9 € Pence/ kWh The register is in the range 0- 99.99. © Landis+Gyr E470 Tokenless Smart Prepayment Meter...
- Page 55 OP E n € Pence/ kWh The message will alternate with the default display and only be shown when the SIM flap is in an open position. When closed the display will disappear. E470 Tokenless Smart Prepayment Meter © Landis+Gyr...
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Page 56: Purchase Code Entry
2 seconds. While in the code entry mode normal button operation is disabled. When the facility has been entered the display will change from its normal operating mode to display shown below. £ C O D E 0 0 0 0 € Pence/ kWh © Landis+Gyr E470 Tokenless Smart Prepayment Meter... -
Page 57: Installation
9.10.1 MPAN Entry The entry of the MPAN or Customer number will use the same process for the entry purchase codes. The code header will be changed as shown below: E470 Tokenless Smart Prepayment Meter © Landis+Gyr... - Page 58 0 0 0 0 0 € Pence/ kWh EC button move active character to right When the EC button is pressed on the last far right character the process will move to the next stage. © Landis+Gyr E470 Tokenless Smart Prepayment Meter...
- Page 59 The code header will be changed as shown below: £ A U T H 0 0 0 0 € Pence/ kWh The length of Authorisation Code will be 6-digits. The meter will only allow 6 digits to be entered. E470 Tokenless Smart Prepayment Meter © Landis+Gyr...
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Page 60: Wiring Diagram
The wiring diagram seen below for the meter is fixed to the meter terminal cover: Metering Element 100A Contactor Relay Supply Load Important See section 1.4 Intended Use and Installation See section 1.7 Safety Regulations © Landis+Gyr E470 Tokenless Smart Prepayment Meter... -
Page 61: Data Sheet
Reference Standards: EN50470 – 1 EN50470 – 3 Construction: Glass filled polycarbonate [V0 rated] Terminal Arrangement: BS/Solid brass conforming to BS5685 Terminal Size: 53mm2 Weight: 750g Dimensions [mm]: h175 x w126 x d55 E470 Tokenless Smart Prepayment Meter © Landis+Gyr... -
Page 62: Meter Drawing
Page 62 of 69 Issue: 1.8 Meter Drawing Meter Drawing © Landis+Gyr E470 Tokenless Smart Prepayment Meter... -
Page 63: Maintenance And Service
13.3 Post Installation Configuration Changes With the aid of a laptop computer a flag probe and Landis+Gyr specific software, it is possible to amend the factory configured options of the meter. It is beyond the scope of this manual to describe in any further detail the procedure. -
Page 64: Measures In The Event Of Faults
If none of the above are causing the fault the meter should be disconnected as per section 12.2, replaced if required as detailed in section 4 and returned to Landis+Gyr as described in section 12.3. 14.2 Disconnecting the Meter Remove preliminary fuses before continuing The connecting conductors should not be Live when removing the meter. - Page 65 Package the meter to ensure no further damage can occur during transit. Send the meter back to Landis+Gyr. E470 Tokenless Smart Prepayment Meter © Landis+Gyr...
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Page 66: Decommissioning And Disposal
Disposal Printed Circuit Boards LCD Display Treated as per disposal of Electronic Equipment Metal Components Sorted and delivered to collective recycling point Plastic Components Sorted and delivered for re-granulation if at all possible © Landis+Gyr E470 Tokenless Smart Prepayment Meter... -
Page 67: Glossary Of Terms And Standards
Volt Amps reactive hour kilo Watt-hour millimetre (unit of distance) milliohm (unit of resistance) millisecond Newton meter (unit of torque) Degree Celsius (unit of temperature) Rated supply voltage of meter Rated external switch voltage Volt E470 Tokenless Smart Prepayment Meter © Landis+Gyr... -
Page 68: Declaration Of Conformity
Assurance Standards and tested for compliance with European CE Certification. WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the users authority to operate the equipment © Landis+Gyr E470 Tokenless Smart Prepayment Meter... -
Page 69: Glossary Of Terms
Total Charge/Week. MPAN - Meter Point Provides a unique identity reference number for the meter and provides other information such Administration Number as local distributor, profile type, meter time switch code etc. E470 Tokenless Smart Prepayment Meter © Landis+Gyr...
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