Taylor 810 Series Operator's Manual page 45

Section 7
Problem
1. One side of the grill will not heat.
The screen will display CALL SER-
VICE, NO HEAT IN ZONE (indi-
cates specific zone) and MAIN
POWER OFF & RETRY.
2. One heat zone will not heat. The
screen reads TOO COOL and
displays the specific zone.
3. One of the heat zones is
overheating. The screen reads
TOO HOT and displays the specific
zone.
4. The grill will not turn on when power
switch is placed in the ON position.
5. The upper platen will not stay in the
Standby mode but will stay in the
COOK position.
6. The upper platen will not stay in the
Cook or Standby position.
7. The upper platen will not stay in the
Cook position but will stay in the
Standby mode.
8. The upper platen opens too rapidly.
Troubleshooting Guide
Table 7-1
Probable Cause
a. One of the power cords may have come
loose or unplugged from the wall during
cleaning.
b. The restaurant circuit breaker may be off
or has tripped.
c. The contact is faulty.
d. The heater is faulty.
e. The high limit switch is faulty.
f. The solid state relay is faulty.
a. The interface board is faulty.
b. The solid state relay is faulty.
c. The control harness is faulty.
a. The interface board is faulty.
b. The solid state relay is faulty.
a. The restaurant circuit breaker may be off
or has tripped.
b. One of the power cords may have come
loose or unplugged from the wall during
cleaning.
c. The fuse in the control box is faulty.
d. The power switch is faulty.
a. Incorrect use of the STANDBY button.
The STANDBY button may have been
pressed twice too quickly.
b. Faulty wire connections.
a. Temperature is insufficient to satisfy the
indicator LEDs.
b. The control harness is faulty.
c. The interface board is faulty.
d. The latch switch is faulty.
e. The latch solenoid is faulty.
f. The processor control is faulty.
g. The pneumatic system is faulty.
a. The product is out of specification.
b. The processor control is not set properly.
a. The orifice/check valve is incorrect or
missing.
Model 810, 812, 820, 822, 828 Series
Troubleshooting Guide
a. Check the power 
connection.
b. Reset the restaurant circuit break.
c. Call a Taylor service technician.
d. Call a Taylor service technician.
e. Call a Taylor service technician.
f. Call a Taylor service technician.
a. Call a Taylor service technician.
b. Call a Taylor service technician.
c. Call a Taylor service technician.
a. Call a Taylor service technician.
b. Call a Taylor service technician.
a. Reset the circuit breaker.
b. Reconnect the cord.
c. Call a Taylor service technician.
d. Call a Taylor service technician.
a. Press the STANDBY button twice, 1
second apart, to lower the platen
into the Standby position.
b. Call a Taylor service technician.
a. Wait until the LED indicators turn
green. This can happen during the
first 20 minutes after the grill has
been turned on, or after a water
cleaning.
b. Call a Taylor service technician.
c. Call a Taylor service technician.
d. Call a Taylor service technician.
e. Call a Taylor service technician.
f. Call a Taylor service technician.
g. Call a Taylor service technician.
a. Product must be within 
specification (proper 
thickness, shape, etc.).
b. Call a Taylor service technician.
a. Call a Taylor service technician.
Remedy
7
7-1