6-4
2. Troubleshooting
2.
Troubleshooting
In the Event of an Error
Perform the steps below:
1. If the current error matches a symptom in the following table, correct it by following the instructions
provided.
2. If the error does not match the symptoms in the table, contact your local distributor.
Please provide the distributor with the information on the MONITOUCH model, serial number,
symptom of the error, error message, etc.
Probable Symptoms
Symptom
MONITOUCH is connected to
controllers; however,
communication fails.
"Communication Error:
Time-Out" appears on the
screen.
• Comm. Error Handling:
Continue
• Comm. Error Handling: Stop
Cause
Probable causes are:
1) Cables are not connected correctly or
any cable is disconnected.
2) Parameter settings in the controller are
not correct or disagree with the
TS-series settings.
3) The MONITOUCH is faulty.
Solution
Solutions are:
1) Check the cable connection.
2) Recheck the parameter settings in the
controller.
3) Perform a self-loop test on the I/O Test
screen (page 5-30).
If the test is not successful, please return
MONITOUCH to your local distributor
immediately.