Shared Line Appearance(Sla) - Yealink T48S Skype For Business Edition User Manual

User Guide for the T48S Skype for Business phone
To use group pickup via phone user interface:
Enter the group pickup code (e.g., #505) on your phone when a phone number in your
1.
group receives an incoming call.
Tap
2.
The call is answered on your phone.

Shared Line Appearance(SLA)

When your phone is registered with the Skype for Business Server, you can use the Shared Line
Appearance (SLA) feature to share a single line with other contacts as a member of a group.
System administrators assign members to SLA groups.
Any SLA group member can answer, hold, or resume calls on the shared line, and all group
members can view the status of a call on the shared line on their phones. Each line supports up
to 25 call appearances. Only one call at a time can be active on the shared line appearance. If a
call is placed to the shared line with an active call in place, the incoming call is sent to another
shared line.
Note
SLA feature is configurable via Skype for Business server only. Contact your system administrator
for more information.
A user can be assigned to be one SLA group only. If the user has to be a delegate for multiple
shared numbers, the phone will perform Boss-Admin feature to handle the delegate calls. For
more information ,refer to
154
.
Boss-Admin on page 158
.