Retrieving Parked Skype For Business Calls; Group Call Pickup - Yealink T48S Skype For Business Edition User Manual

Retrieving Parked Skype for Business Calls

Retrieve Parked Skype for Business Calls on the Same Phone:
Tap .
1.
Retrieve Parked Skype for Business Calls on Another Phone:
Dial the retrieval number (for example: #151).
1.
When someone retrieves the parked call, a notification notifying that the call was picked
up by the person who parked the call.
If no one retrieves a parked call within a set time limit, the call is returned to the person who
parked the call. For example, if yl33 parked a call and no one retrieves the call after a preset
period of time, the server returns the call to yl33. If yl33 doesn't answer the parked call after it's
returned, the call is terminated. The time limit for parked calls is set by the system
administrator.
Note
If the call is ended by the other party before the call is retrieved, the prompting message "Parked
call ended before it can be retrieved" will be displayed on the touch screen of the person who
parked the call.

Group Call Pickup

If you sign into the phone using On-Premises account, you can use group call pickup feature.
Note that the current Online environment does not support this feature.
Group call pickup is used for picking up incoming calls within a pre-defined group. If the group
receives many incoming calls at once, the user will pick up the first incoming call, by dialing the
group pickup code. This feature depends on support from the Skype for Business Server.
Note Group and group pickup code are configurable on the Skype for Business Server only. Contact
your system administrator for more information.
Basic Call Features
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