Placing Calls .......................................................................................................................................................... 106
Placing a Call .................................................................................................................................................... 106
Placing Multiple Calls .................................................................................................................................... 107
Dialing the Hotline Number ....................................................................................................................... 108
Redialing Numbers ........................................................................................................................................ 109
Answering Calls .................................................................................................................................................... 109
Answering Calls Automatically .................................................................................................................. 110
Configuring the Call Waiting ...................................................................................................................... 111
Ending Calls ........................................................................................................................................................... 113
Call Mute ................................................................................................................................................................ 113
Call Hold/Resume ............................................................................................................................................... 114
Music on Hold .................................................................................................................................................. 114
Call Forward .......................................................................................................................................................... 115
Static Forwarding ............................................................................................................................................ 115
Dynamic Forwarding ..................................................................................................................................... 122
Team-Call Group ................................................................................................................................................. 123
Team-Call Ringtone ....................................................................................................................................... 124
Response Groups ................................................................................................................................................ 125
Response Group Ringtone .......................................................................................................................... 125
Call Queue ............................................................................................................................................................. 126
Inbound Private Line .......................................................................................................................................... 126
Private Line Tones ........................................................................................................................................... 127
Call Transfer........................................................................................................................................................... 128
Blind Transfer .................................................................................................................................................... 129
Consultative Transfer ..................................................................................................................................... 129
Skype for Business Conference ..................................................................................................................... 130
Calendar .................................................................................................................................................................. 138
Using the Calendar ......................................................................................................................................... 142
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