Related Manuals for Yealink T42S
Summary of Contents for Yealink T42S
- Page 1 First Communications Cloud IP PBX User Guide (Yealink) 2017 Property of First Communications...
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Page 2: Table Of Contents
First Communications Cloud IP PBX User Guide (Yealink) Contents Introduction ............................3 General Phone Operations ......................4 Yealink T42S ............................4 Yealink T42S Quick Reference Guide ..................5 Yealink T46S ............................6 Yealink T46S Quick Reference Guide ..................7 Yealink T48S ............................8 Yealink T48S Quick Reference Guide .................. - Page 3 First Communications Cloud IP PBX User Guide (Yealink) Calls Tab ............................. 21 Call Settings Tab........................21 Phone Details Tab ........................21 Group Profile Tab .......................... 22 Group Services Tab ........................22 Group Services: Auto Attendant ................... 23 Group Services: Hunt Group ....................23 Group Services: Feature Access Codes (FAC) ..............
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Page 4: Introduction
First Communications Cloud IP PBX User Guide (Yealink) Introduction Thank you for choosing First Communications as your hosted phone provider. This document describes the features of your Cloud IP PBX software, phone and web management portal, This guide will help you get up and running with your new phone system as soon as possible. -
Page 5: General Phone Operations
First Communications Cloud IP PBX User Guide (Yealink) General Phone Operations Yealink T42S Item Description Shows information about calls, messages, soft keys, time LCD Screen and date Power Indicator LED Indicates phone power and some feature statuses Use these keys to activate up to twelve accounts and... -
Page 6: Yealink T42S Quick Reference Guide
First Communications Cloud IP PBX User Guide (Yealink) Yealink T42S Quick Reference Guide Soft Keys The four buttons immediately below the LCD display are soft keys. Each soft key performs the action displayed immediately above it. Soft key behavior is context sensitive – the associated soft key action changes according to the current phone state. -
Page 7: Yealink T46S
First Communications Cloud IP PBX User Guide (Yealink) Yealink T46S Item Description Shows information about calls, messages, soft keys, time and LCD Screen date Power Indicator LED Indicates phone power and some feature statuses Use these keys to activate up to twelve accounts and assign... -
Page 8: Yealink T46S Quick Reference Guide
First Communications Cloud IP PBX User Guide (Yealink) Yealink T46S Quick Reference Guide Soft Keys The four buttons immediately below the LCD display are soft keys. Each soft key performs the action displayed immediately above it. Soft key behavior is context sensitive – the associated soft key action changes according to the current phone state. -
Page 9: Yealink T48S
First Communications Cloud IP PBX User Guide (Yealink) Yealink T48S Item Description Power Indicator LED Indicates phone power and some feature statuses Tap to select and highlight screen items. Shows information about Touch Screen calls, messages, soft keys, time, date and other relevant data... -
Page 10: Yealink T48S Quick Reference Guide
First Communications Cloud IP PBX User Guide (Yealink) Yealink T48S Quick Reference Guide Soft Keys The four buttons on the bottom of the LCD display are soft keys. Each soft key performs the action displayed immediately below it. -
Page 11: Yealink W56P
First Communications Cloud IP PBX User Guide (Yealink) Yealink W56P Item Description Locates a misplaced headset. Toggles the registration mode. Paging Key Resets the base station to factory settings. Registration LED Indicates the mode of the base station Network Status LED... -
Page 12: Yealink W56P Quick Reference Guide
First Communications Cloud IP PBX User Guide (Yealink) Yealink W56P Quick Reference Guide Soft Keys The two buttons immediately below the LCD display are soft keys. Each soft key performs the action displayed immediately above it. Soft key behavior is context sensitive – the associated soft key action changes according to the current phone state. -
Page 13: Base Station Setup And Handset Registration
First Communications Cloud IP PBX User Guide (Yealink) Base Station Setup and Handset Registration Base Station Diagram Page key Registration LED Network Status LED Power Indication LED Base Station Installation Choose a suitable location for the base station. The base station will need to be near the center of the wireless coverage area. -
Page 14: Yealink Cp860
First Communications Cloud IP PBX User Guide (Yealink) Yealink CP860 Item Description Shows information about calls, messages, soft keys, time and LCD Screen date Soft Keys Label automatically to identity their context-sensitive features On-Hook Key Ends a call or return to idle screen Scrolls through displayed information. -
Page 15: Transferring A Call
First Communications Cloud IP PBX User Guide (Yealink) Transferring a Call Blind Transfer 1. On an active call, press Transfer You may use the hard key or the soft key (shown below) (on the 48/46 models • Note: the soft key will only show up when you are on an active call 2. -
Page 16: Parking And Retrieving A Call
First Communications Cloud IP PBX User Guide (Yealink) Parking and Retrieving a Call Parking a Call 1. On an active call, press More Note: the soft key will only show up when you are on an active call 2. Once you press More, locate the Park soft key on your phone and press it 3. -
Page 17: Voicemail
First Communications Cloud IP PBX User Guide (Yealink) Voicemail Setting up & Logging into the General Voicemail 1. From any phone, press the ‘Vmail’ soft key 2. Instead of entering your passcode right away, when the prompts begin, press the... -
Page 18: Setting Up Personal Voicemail
First Communications Cloud IP PBX User Guide (Yealink) Setting up Personal Voicemail 1. Press the “Message” button on the right of your dial pad 2. At initial login, you will use the passcode given to you by your administrator NOTE to the Admin: This is included on the credentials spreadsheet you were sent 3. -
Page 19: Checking Voicemail Remotely
First Communications Cloud IP PBX User Guide (Yealink) Checking Voicemail Remotely **Checking a personal voicemail box and/or a general mailbox from outside of the office require the same steps** 1. Call the main phone number a. If you are checking your personal mailbox, and you have your own direct dial number, you may call your personal direct dial number, rather than the company’s main phone number and refer right to #4 for instructions... -
Page 20: Voicemail Options Flow
First Communications Cloud IP PBX User Guide (Yealink) Voicemail Options Flow... -
Page 21: Web Portal
First Communications Cloud IP PBX User Guide (Yealink) Web Portal Dashboard This will display all phones/users within your group and allows you to perform multiple administrative tasks without having to open each individual user accounts. Phone Tab This tab shows if the device is online, and how many shared call appearances are associated with this user. -
Page 22: Calls Tab
First Communications Cloud IP PBX User Guide (Yealink) Calls Tab This tab allows you to view the most recent calls for the user selected. You are able to select the View Call Details link which would allow you to view more detailed call information. -
Page 23: Group Profile Tab
First Communications Cloud IP PBX User Guide (Yealink) Group Profile Tab The mostly used features of the Group Profile Tabs are “Administrators, and Time Schedules: ADMINISTRATORS: This allows you to view and modify any other Administrators associated with your group TIME SCHEDULES: This tab allows you to view and create new schedules associated with your group. -
Page 24: Group Services: Auto Attendant
First Communications Cloud IP PBX User Guide (Yealink) Group Services: Auto Attendant *Adjust time zones *Add personal greeting *Adjust call flow and greeting for different hours (Business, After, Holiday) *Map key codes with (actions) “where you like to route calls (to a specific user or hunt... -
Page 25: Group Services: Feature Access Codes (Fac)
First Communications Cloud IP PBX User Guide (Yealink) Group Services: Feature Access Codes (FAC) *List of available access codes so users can change settings through the phone portal instead of logging on the web client. Main (Required) Main (Required) Anonymous Call Rejection... -
Page 26: Disaster Redirect
First Communications Cloud IP PBX User Guide (Yealink) Disaster Redirect *Feature allowing the Administrator to assign fail over numbers in case of an emergency. (Cell phone, Landline) -
Page 27: Call Details
First Communications Cloud IP PBX User Guide (Yealink) Call Details *Administrators have access to pull call records for users within their group. *Date/Inbound/Missed/Outbound specific records are available to retrieve. -
Page 28: Changing Music On Hold
First Communications Cloud IP PBX User Guide (Yealink) Changing Music on Hold Login to your administrative portal (mycloudpbx.firstcomm.com) using your admin credentials that were provided to you by First Communications Once logged in, go to your “Group Services” tab in your dashboard 3. - Page 29 First Communications Cloud IP PBX User Guide (Yealink) 8. Once you have found the correct file, double click the file, then click Upload (next to the browse button) and Save (at the bottom of your screen) a. If you have multiple departments created for your group, you will need to do this for all of your Departments b.
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Page 30: Auto-Attendant
First Communications Cloud IP PBX User Guide (Yealink) Auto-Attendant Setting up Auto-Attendant Greeting 1. Make sure voicemail to email (with wave file attachment) is set up on your phone 2. Go to any phone within your facility (preferably a quiet office that you can close the door) 3. - Page 31 First Communications Cloud IP PBX User Guide (Yealink) Click on the settings icon of the appropriate auto attendant (Day Greeting or Night Greeting) NOTE: Do not Change anything in the “business hours” drop down. It may be a little confusing if it shows “Everyday All Day”; however, First Comm has this scheduled for you accordingly in the appropriate locations.
- Page 32 First Communications Cloud IP PBX User Guide (Yealink) 10. Select recorded greeting from your network SAVE changes...