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Yealink T48S
Quick Reference Guide
Available features may vary. Provided feature set is based on the original order and
the system administrator's requests for each deployment. Please contact your system
administrator or Telesystem directly to discuss any additions to the system.
Programmable Top Keys: One line key plus up to 28 other
feature buttons may be programmed on the touchscreen.
Soft keys:
State-based
keys that line
the bottom of
the screen.
Available
options will
change based
on whether
phone is in
use or idle.
Dial Pad
Navigational
Buttons
2700 Oregon Road
Message Waiting
Indicator (Voicemail)
Headset
Mute
Messages
Hold
Transfer
Redial
Volume
Speaker
Northwood, OH 43619
|
1645 West Chester Pike

Basic Call Handling

Make a call
Lift the handset then enter the phone number, extension, or code you wish to dial.
Tap Send to initiate the call or wait for it to go through.
Most deployments should be sure to dial 1 before an out of area phone number.
Answer a call
Lift the handset then begin speaking to the caller.
Alternately, the Answer soft key, Speaker button, or Headset button may be pressed
to answer an incoming call.
End a call
Hang up the handset or tap the End Call soft key.
Speaker
Press the speaker
button to use speaker audio mode.
Headset
Press the headset
button to use headset mode audio (must have a headset
connected).
Volume
Press the volume
buttons to adjust volume for your ringer when idle or
audio mode while on a live call.
Mute
Press the mute
button to mute your audio while on a call. Press again to
disengage.
West Chester, PA 19382
1.888.808.6111
|
www.telesystem.us

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Summary of Contents for Yealink T48S

  • Page 1: Basic Call Handling

    Basic Call Handling Yealink T48S Quick Reference Guide Make a call Lift the handset then enter the phone number, extension, or code you wish to dial. Tap Send to initiate the call or wait for it to go through. Most deployments should be sure to dial 1 before an out of area phone number.
  • Page 2 Advanced Call Handling • by a caller’s name to place them on mute. • Hang up to end the conference call for all parties. Hold • Tap the Split soft key to place both calls on hold on your phone separately. Press the hold button or Hold soft key to place an active call on hold.
  • Page 3: Call Center Agent Features

    The line keys indicate various ACD states as follows: Directory Logged Out You may populate the contacts in this directory by using the soft keys to add entries, add more groups, and more. Logged In, Available • Press the Directory soft key •...