Yealink T4 Series User Manual
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Yealink T4 Series User Manual

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  • Page 2: End User License Agreement

    Yealink and/or its respective suppliers are not responsible for the suitability of the information contained in this doc- ument for any reason. The information is provided “as is”, and Yealink does not provide any warranty and is subject to change without notice. All risks other than risks caused by use of the information are borne by the recipient. In no...

  • Page 3: Patent Information

    We are striving to improve our documentation quality and we appreciate your feedback. Email your opinions and com- ments to DocsFeedback@yealink.com. Technical Support Visit Yealink WIKI (http://support.yealink.com/) for the latest firmware, guides, FAQ, Product documents, and more. For better service, we sincerely recommend that you use Yealink Ticketing system (https://ticket.yealink.com) to submit all your technical issues.

  • Page 4: Gnu Gpl Information

    GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be down-...

  • Page 5: Table Of Contents

    Table of Contents Table of Contents Table of Contents Before You Begin Related Documentation Getting Started Hardware Overview T48S/T48G Hardware T46S/T46G/T42S/T42G/T41S/T41P/T40P/T40G Hardware Power LED Indicator Line Key LED Screen and Icons Idle Screen Calls Screen Icons in the Status Bar T48S/T48G Icons in the Status Bar T46S/T46G Icons in the Status Bar T41S/T41P/T42S/T42G Icons in the Status Bar...
  • Page 6 Yealink T4 Series IP Phones User Guide Placing an Emergency Call from a Locked Phone Answering Calls Answering a Call Answering a Call When in a Call Answering a Call Automatically Switching Among the Handset, Speakerphone and Headset Modes Disabling Call Waiting...
  • Page 7 Table of Contents Muting or Unmuting a Conference Call Splitting a Conference Call Managing Conference Participants Ending a Conference Call Network Conference Setting Up a Network Conference Recording Using a USB Flash Drive Recording a Call Pausing/Resuming a Recording Stopping a Recording Managing the Recordings Listening to a Recording Pausing/Resuming a Playback...
  • Page 8 Yealink T4 Series IP Phones User Guide Busy Lamp Field (BLF) State Indicator of Remote Line by BLF Key Audio Alert for BLF Pickup Setting an Alert Tone for Monitored Lines Visual Alert for BLF Pickup Setting a BLF Key...
  • Page 9 Table of Contents Reading a Text Message Sending a Text Message Replying to a Text Message Deleting a Text Message Voice Mail Setting the Voice Mail Code Leaving Voice Mails Listening to Voice Mails Using the Hot Desking Automatic Call Distribution (ACD) State Indicator of ACD User Logging into the ACD System Changing the ACD Status...
  • Page 10 Yealink T4 Series IP Phones User Guide Searching for Mobile Contacts Updating the Mobile Contacts Google Contacts Viewing Google Contacts Updating Google Contacts Searching for Google Contacts Remote Phone Book Searching for Remote Phone Book Contacts Viewing Remote Phone Book Contacts...
  • Page 11 Table of Contents Locking Your Phone Manually Unlocking Your Phone Changing Your Phone Unlock PIN Extending the Line Key Labels Audio Settings Adjusting the Volume Setting the Ring Tone Setting a Ring Tone for the Phone Setting a Ring Tone for an Account Setting a Ring Tone for a Group Setting a Ring Tone for a Contact Disabling the Key Tone...
  • Page 12 Yealink T4 Series IP Phones User Guide Connecting the Expansion Module Assigning the Features for Ext Keys Adjusting the Contrast of the Expansion Module Adjusting the Backlight of the Expansion Module Maintaining Your Phone Warnings Investigating Warnings Re-provisioning Your Phone...
  • Page 13 Table of Contents...

  • Page 14: Before You Begin

    T40G IP phones Related Documentation You can view more types of documents to make the phone to perform more functions. You can obtain additional information on the following phones from Yealink Support: Ultra-elegant Gigabit IP Phone T48S Ultra-elegant Gigabit IP Phone T48G...
  • Page 15 Yealink T4 Series IP Phones User Guide Wall Mount Installation Guide, which provides detailed instructions on how to use an optional wall mount bracket to mount your phone on the wall. Administrator Guide, which provides detailed information on how to configure phone features for the system admin- istrator.

  • Page 16: Getting Started

    Hardware Overview Screen and Icons Entering Characters on T48S/T48G Entering Characters on T46S/T46G/T42S/T42G/T41S/T41P/T40P/T40G Hardware Overview Understanding the phone hardware helps you easily use the phone's features. Yealink T4 series phones have distinct hardware types: Hardware T42G/T41P/T40P/T40G T42S/T41S T46S/T46G T48S/T48G Color...

  • Page 17: T48S/T48G Hardware

    Yealink T4 Series IP Phones User Guide T48S/T48G Hardware Item Description Power LED indic- Indicates call status, message status, and phone’s system status. ator Allows you to select items and navigate menus on the touch-sensitive screen. Tap to select Touch Screen and highlight screen items.

  • Page 18: T46S/T46G/T42S/T42G/T41S/T41P/T40P/T40G Hardware

    Reversible Tab information on how to adjust the reversible tab, refer to Yealink Wall Mount Quick Install- ation Guide for Yealink IP Phones • Picking up the handset from the handset cradle, the hookswitch bounces and the phone Hookswitch connects to the line.

  • Page 19: Power Led Indicator

    Yealink T4 Series IP Phones User Guide Item Description MESSAGE Key Accesses your voice messages. Places a call on hold or resumes a held call. HOLD Key Only the T46S/T46G phones have a HOLD key. REDIAL Key Redials a previously dialed number.

  • Page 20: Line Key Led

    Getting Started Note The above introduces the default LED status. Your system administrator can configure the status of the power LED indicator. Line Key LED The line key LED indicators are associated with the status of phone lines and features. It is not available on T48S/T48G phones.
  • Page 21 Yealink T4 Series IP Phones User Guide T48S/T48G T46S/T46G T42S/T42G/T41S/T41P T40P/T40G Status Bar: Display the default account, feature status icons, and the time. The status icons are displayed when fea- tures are activated. Line Keys: Display the information associated with the line keys and feature keys on the phone.

  • Page 22: Calls Screen

    Getting Started Page Icons: The page icons appear only when you assign functionality to line key located in line key 11-27 on the T46S/T46G phones, line key 7-15 on the T42S/T42G/T41S/T41P phones. Soft Keys: Each soft key label indicates the action for the soft key below the screen. More Key: Tap to display more line keys on the T48S/T48G phones.

  • Page 23: T48S/T48G Icons In The Status Bar

    Yealink T4 Series IP Phones User Guide T48S/T48G Icons in the Status Bar Icons Description Icons Description Wired network is unavailable Phone Lock Wired network is unreachable Missed Calls (T48S only) Speakerphone (hands-free) mode Call Forward Recording starts successfully (Using a...

  • Page 24: T41S/T41P/T42S/T42G Icons In The Status Bar

    Getting Started Icons Description Icons Description Do Not Disturb (DND) Wi-Fi connection is successful Wi-Fi connection is unreachable (T46S Phone Warning (T46S only) only) Keep Mute Wi-Fi connection fails Ringer volume is 0 T41S/T41P/T42S/T42G Icons in the Status Bar Icons Description Icons Description...

  • Page 25: Line Key Icons

    Yealink T4 Series IP Phones User Guide Line Key Icons By viewing the line key icons, you can easily get the function of the line key. Icons in the line keys vary by phone mod- els. Topics T48S/T48G Line Key Icons...

  • Page 26: T42S/T42G/T41S/T41P Line Key Icons

    Getting Started Icons Description Icons Description Hold Voice Mail Direct Pickup Group Pickup Conference Forward Transfer ReCall Record Recording starts successfully Multicast Paging Hot Desking Paging List Phone Lock Directory Speed Dial Extend (T46S) T42S/T42G/T41S/T41P Line Key Icons Icon indicators (associated with line) Icons Description Icons...

  • Page 27: Using The Phone Keypad And Dial Pad

    Yealink T4 Series IP Phones User Guide 1. Tap the field you want to edit, the onscreen keyboard displays on the touch screen. 2. Enter the information. Do the following: Task Action Enter uppercase (A) characters, lower- 1. If a keyboard with characters does not display, tap case (a) characters, or a combination 2.

  • Page 28: Entering Characters On T46S/T46G/T42S/T42G/T41S/T41P/T40P/T40G

    Getting Started You can tap to switch to the onscreen keyboard. Related Topic Using the Onscreen Keyboard Entering Characters on T46S/T46G/T42S/T42G/T41S/T41P/T40P/T40G On T46S/T46G/T42S/T42G/T41S/T41P/T40P/T40G phones, you can use the keypad keys on your phone to enter or update field information. The following table describes how to enter different characters using the keypad keys. Task Action Switch input modes...

  • Page 29: Call Features

    Call Features Call Features You can use the phone to place and answer calls, ignore incoming calls, transfer a call to someone else, conduct a con- ference call and perform other basic call features. Topics Changing the Default Account Placing Calls Answering Calls Switching Among the Handset, Speakerphone and Headset Modes Disabling Call Waiting...

  • Page 30: Placing A Call From The Dialer

    Yealink T4 Series IP Phones User Guide Placing a Call from the Call History Placing a Call from the Directory Placing Calls to Google Contacts Placing an Anonymous Call Placing an Emergency Call from a Locked Phone Placing a Call from the Dialer The Dialer enables you to enter a number to place a call, and it displays a list of previously placed calls or contacts in your directory.

  • Page 31: Placing A Call Back To The Last Incoming Number

    Call Features Procedure 1. Navigate to Menu > Features > Dsskey. 2. Select the desired line key. 3. Select SpeedDial from the Type field. 4. Select the desired line from the Account ID field. 5. Do one of the following: (Optional.) Enter the string that will appear on the phone screen in the Label field.

  • Page 32: Dialing A Hotline Number

    Yealink T4 Series IP Phones User Guide 1. Press the REDIAL key. A record of Placed Calls is displayed on the phone screen. 2. Highlight the desired record, select Send. Press the REDIAL key twice to recall the contact you called.

  • Page 33: Placing An Anonymous Call

    Call Features 2. Select the desired contact group or All Contacts. 3. Highlight the desired contact and select Send. On the T48S/T48G phones, tap the desired contact. If the selected contact has multiple numbers, highlight the desired number, and select Send. Related Topic Searching for Contacts Placing an Anonymous Call...

  • Page 34: Placing Calls To Google Contacts

    Yealink T4 Series IP Phones User Guide Related Topic Rejecting Anonymous Calls Placing Calls to Google Contacts You can call your Google Contacts from your phone. Procedure 1. Navigate to Menu > Directory > Google Contact. 2. Highlight the desired contact and select Send.

  • Page 35: Answering A Call

    Call Features Topics Answering a Call Answering a Call When in a Call Answering a Call Automatically Answering a Call When you receive an incoming call, the phone rings and the screen displays the information of the incoming call. You can choose to answer the incoming call.

  • Page 36: Answering A Call Automatically

    Yealink T4 Series IP Phones User Guide Answering a Call Automatically Auto answer enables you to automatically answer an incoming call in speakerphone (hands-free) mode when your phone is idle. Note When you are in an active call and an incoming call arrives on the phone, the incoming call will not be automatically answered even if the auto answer is enabled.

  • Page 37: Disabling Call Waiting

    Call Features Disabling Call Waiting If the call waiting feature is disabled, when there is already a call, the new incoming call will be rejected automatically. Before You Begin Check with your system administrator if the call waiting off code is required. If required, get it from your system admin- istrator.

  • Page 38: Rejecting Calls With Do Not Disturb (Dnd)

    Yealink T4 Series IP Phones User Guide On the T42S/T42G/T41S/T41P/T40P/T40G phones, select the desired line from the Line ID field. 3. Select Enabled or On from the Local Anony Reject (Local Anonymous Rejection) field. 4. (Optional.) Select the desired value from the Send Rejection Code field.

  • Page 39: Rejecting Calls With Dnd On A Specific Line

    Call Features To activate or deactivate DND quickly, press the soft key when the phone is idle. Related Topics Deactivating DND Redirecting Incoming Calls Rejecting Calls with DND on a Specific Line By default, the DND feature applies to all lines on your phone. Your system administrator can change the DND mode to Custom so that you can enable DND for specific lines.

  • Page 40: Ending Calls

    Yealink T4 Series IP Phones User Guide Procedure 1. Navigate to Menu > Features > DND. 2. (Optional.) If the DND is activated on a specific line, select the desired line. 3. Set DND Status or DND Account to Off or Disabled.

  • Page 41: Muting/Unmuting Audio

    Call Features The phone screen displays the redial times and interval. The phone will retry as many times as configured until the callee answers the call. Muting/Unmuting Audio When you are in a call, you can mute the audio, so that you can hear the other person, but they cannot hear you. Procedure 1.

  • Page 42: Holding And Resuming Calls

    Yealink T4 Series IP Phones User Guide 1. Press the MUTE key when the phone is idle. The mute key LED glows red except on the T40P/T40G phones, and the mute icon appears on the idle screen except for the T42S/T42G/T41S/T41P phones.

  • Page 43: Resuming A Held Call

    Call Features Resuming a Held Call You can view and resume a held call on the phone. Procedure 1. Press the HOLD key again, corresponding line key or Resume. If multiple calls are placed on hold, select the desired call first. Note Swap When you have multiple calls on the phone and the current call is active, you can select...

  • Page 44: Forwarding All Incoming Calls On A Specific Line

    Yealink T4 Series IP Phones User Guide On the T48S/T48G phones, tap , and then tap the desired contact. 4. If you select the No Answer Forward option, select the desired ring time to wait before forwarding from the After Ring Time field.

  • Page 45: Forwarding An Incoming Call Manually

    Call Features For T48S, you can tap Close forward. to deactivate DND quickly when the phone is idle. You can press the All Lines soft key to deactivate forward for all lines. Forwarding an Incoming Call Manually You can manually forward the call to another contact while your phone rings. Procedure 1.

  • Page 46: Transferring Calls

    Yealink T4 Series IP Phones User Guide On the T48S/T48G phones, tap after the desired entry. 4. Edit the contact information. On the T48S/T48G phones, you can tap to switch the contact you want to edit. 5. Enter a contact’s number you want to divert the call to in the Auto Divert field.

  • Page 47: Performing Transfer With A Transfer Key

    Call Features When you hear the ringback tone, press the TRANSFER key or Transfer (Trans) to finish a semi-attended trans- fer. After the contact answers the call, press the TRANSFER key or Transfer (Trans) to finish an attended transfer (consultative transfer). If you are using a handset, the transfer can be completed by hanging up the handset.

  • Page 48: Performing A Semi-Attended/Attended Using A Transfer Key

    Yealink T4 Series IP Phones User Guide Related Topic Setting a Transfer Key Performing a Semi-attended/Attended Using a Transfer Key After you have set a Transfer key with a specific contact, you can perform a semi-attended/attended transfer by using Before You Begin Confirm with your system administrator that the transfer mode has set to perform attended transfer.

  • Page 49: Local Conference

    Call Features Use the handset or a headset if you're in an open environment. Mute your microphone when you are not speaking, especially in noisy environments. Avoid tapping or rustling papers near the microphone. Speak in your normal voice without shouting. Topics Local Conference Network Conference...

  • Page 50: Merging Two Calls Into A Conference

    Yealink T4 Series IP Phones User Guide Merging Two Calls into a Conference You can invite a held call into a conference call with the active call. Procedure 1. Place two calls on the phone. 2. Select the desired call for a conference and ensure that the call is active.

  • Page 51: Managing Conference Participants

    Call Features 1. Select Split. Managing Conference Participants You can manage the conference participants to make the conference more flexible. Procedure 1. During a conference call, on the T46S/T46G/T42S/T42G/T41S/T41P/T40P/T40G phones, select Manage. 2. Select the desired party, you can do the following: Select Far Mute (FarMute) to mute the party.

  • Page 52: Recording Using A Usb Flash Drive

    Yealink T4 Series IP Phones User Guide The conference call is placed on hold. 6. Enter the number of the new party, and then press the OK key or Send. 7. When the new party answers the call, select Conference (Conf) to add the new party to the conference.

  • Page 53: Pausing/Resuming A Recording

    Call Features Pausing/Resuming a Recording When you do not want the current sensitive information to be recorded, you can pause the recording. After pausing, you can resume it at any time and the recording continues and will be saved in the same file. Procedure 1.

  • Page 54: Pausing/Resuming A Playback

    Yealink T4 Series IP Phones User Guide During the recording plays, you can switch among Speakerphone (hands-free) modes by pressing the Speakerphone , Handset modes by pressing the HEADSET key or Handset mode by picking up the handset. You can also play back the recordings on a PC using an application capable of playing "*.wav" file.

  • Page 55: Fast Forwarding/Rewinding A Playback

    Call Features On the T48S/T48G phones, tap to pause the playback. Then appears on the touch screen. 2. Select Play to restart the playback. On the T48S/T48G phones, tap Fast Forwarding/Rewinding a Playback While a recording plays, you can fast forward or rewind the playback at any time. Procedure Select Fast Forward ( ) to skip forward the playback.

  • Page 56: Multicast Paging

    The phone supports the following 31 channels: 0: Broadcasts are sent to channel 0. Note that the Yealink IP phones running firmware version 80 or earlier can be regarded as listening to channel 0. It is the default channel.

  • Page 57: Sending A Paging By A Multicast Paging Key

    Call Features 1. Navigate to Menu > Features > Dsskey. 2. Select the desired line key. 3. Select Key Event from the Type field. 4. Select Multicast Paging from the Key Type field. 5. (Optional.) Enter the paging group name in the Label field. 6.

  • Page 58: Setting A Paging Group

    Yealink T4 Series IP Phones User Guide 4. Select Paging List from the Key Type field. 5. (Optional.) Enter the string that will display on the phone screen in the Label field. 6. Select Save. By default, you can long press the desired line key to set it.

  • Page 59: Receiving Multicast Paging

    Call Features If the Paging List key is not set, you can also navigate to Menu > Features > Others > Paging List for the T46S/T46G phone or Menu > Features > Paging List for other phones. 2. Select the desired paging group. 3.

  • Page 60: Advanced Call Features

    Advanced Call Features Advanced Call Features You can perform some server-dependent tasks on the phone. Contact your system administrator to find out if your phone supports these advanced call features. Topics Using Call Completion Call Pickup Call Park and Call Retrieve Busy Lamp Field (BLF) BLF List Shared Line...

  • Page 61: Call Pickup

    Yealink T4 Series IP Phones User Guide Call Pickup You can use call pickup to answer someone else’s incoming call on your phone. The phone supports the following two call pickup features: Directed Call Pickup: allows you to pick up incoming calls to another phone.

  • Page 62: Picking Up A Group Call Directly

    Advanced Call Features Picking up a Remote Call by BLF Key Picking up a Remote Call by BLF List Key Picking up a Group Call Directly When any phone within a predefined group receives an incoming call, you can pick up that call on your phone. If there are multiple incoming calls on the group at the same time, you can only pick up the first incoming call.

  • Page 63: Picking Up A Call With A Group Pickup Key

    Yealink T4 Series IP Phones User Guide When the target phone receives an incoming call, you can press the Directed Pickup key, and the call is answered on your phone. Picking up a Call with a Group Pickup Key You can easily select a Group Pickup key to pick up a group call.

  • Page 64: Parking A Call In The Fac Mode

    Advanced Call Features Parking a Call in the FAC Mode Retrieving a Parked Call in the FAC Mode Parking a Call in the FAC Mode You can park a call in the FAC mode directly. When you park a call to the local extension or the desired extension, the call is held in the same network your phone.

  • Page 65: Parking Or Retrieving A Call In The Transfer Mode

    Yealink T4 Series IP Phones User Guide Retrieving a Call by a BLF List Key Parking or Retrieving a Call in the Transfer Mode You can park the call to the shared parking lot through a blind transfer. For some servers, the system will return a specific retrieve park number (park retrieve code) after parking successfully.

  • Page 66: State Indicator Of The Park/Retrieve Key

    Advanced Call Features Topics State Indicator of the Park/Retrieve key Parking a Call using a Park Key Retrieving a Parked Call using a Retrieve Key State Indicator of the Park/Retrieve key On T48S/T48G/T46S/T46G phones, you can get the call park/retrieve status by viewing the icon indicator of the Park/Retrieve key.

  • Page 67: Retrieving A Parked Call Using A Retrieve Key

    Yealink T4 Series IP Phones User Guide During a call, you can press the Call Park key, and the call is parked to the desired extension or the shared parking lot directly. Retrieving a Parked Call using a Retrieve Key You can set a line key as a Retrieve key, and specify a parked extension or retrieve lot you want to retrieve a parked call from for this key.

  • Page 68: Audio Alert For Blf Pickup

    Advanced Call Features Icons LED Status Description T48S/T48G T46S/T46G Solid green The monitored line is idle. The monitored line is ringing. (Flashing) Fast-flashing The monitored line is dialing. (Flashing) Solid red The monitored line is busy or in a call. The monitored line places a call on hold.

  • Page 69: Setting A Blf Key

    Yealink T4 Series IP Phones User Guide Note Cancel If you press to go back to the idle screen, you can long press the BLF key to enter the Calls for Pickup screen again. Setting a BLF Key You can set a BLF key to monitor a specific line for status changes on the phone.

  • Page 70: Transferring A Call By Blf Key

    Advanced Call Features You have edited the BLF key's Extension field with the directed call pickup code from your system administrator. Procedure 1. When the monitored line receives an incoming call, you can do one of the following: Press the BLF key to pick up the call for the monitored line directly. Long press the BLF key.

  • Page 71: Parking A Call To A Monitored Line

    Yealink T4 Series IP Phones User Guide Note Check with your system administrator to find out if it is available on your phone. Topics Parking a Call to a Monitored Line Retrieving a Parked Call Parking a Call to a Monitored Line During the call, you can use the BLF key to park the current call to a monitored line directly.

  • Page 72: State Indicator Of Remote Line By Blf List Key

    Advanced Call Features Retrieving a Call Parked to the Monitored Line State Indicator of Remote Line by BLF List Key You can get the monitored line's status by viewing the LED and icon indicator of the BLF List key. The state indicator of the BLF list key varies by phone models. Icons LED Status Description...

  • Page 73: Ring Type For Blf Parked Call Monitor

    Yealink T4 Series IP Phones User Guide You can select to pick up the call to the monitored line, place a call to the monitored line, place a new call or go back to the idle screen. Note If you press...

  • Page 74: Picking Up A Remote Call By Blf List Key

    Advanced Call Features Picking up a Remote Call by BLF List Key When the monitor user is not at his/her desk and someone rings his/her line, you can pick up the call simply by press- ing the flashing BLF List key. You can also check the caller ID first, and then pick up the incoming call. Before You Begin Check with your system administrator to find out if this feature is available on your phone.

  • Page 75: Performing A Semi-Attended/Attended Transfer

    Yealink T4 Series IP Phones User Guide Performing a Semi-attended/Attended Transfer During a call, you can use the BLF List key to perform a semi-attended/attended transfer to the monitored line. Before You Begin Check with your system administrator if the Transfer Mode via Dsskey is set to Attended Transfer.

  • Page 76: Retrieving A Call Parked To The Monitored Line

    1. Select Retrieve. Shared Line Yealink phone supports using Shared Call Appearance (SCA) or Bridged Line Appearance (BLA) to share a line. So that this line can be registered on more than one phone at the same time. Your system administrator can set your phone to use the shared line.

  • Page 77: Placing Calls On A Shared Line

    Yealink T4 Series IP Phones User Guide Icons Line Key LED Description except for T48S/T48G T48S/T48G T46S/T46G Solid green The shared line is busy or is in a call. Slowly-flashing green (local phone) The call on the shared line is placed on public hold.

  • Page 78: Retrieving A Held Call On A Shared Line

    Advanced Call Features The PriHold soft key can be preset by your system administrator, you can also set a line key as the private hold key manually if the PriHold soft key is not available on your phone. You need to configure a private hold key before you place the call on private hold.

  • Page 79: Pulling A Shared Call On A Shared Line

    Yealink T4 Series IP Phones User Guide The Cancel, Call Pull (CallPull), New Call (NewCall) and Barge In (BargeIn) appear on the phone screen. 2. Select Barge In (BargeIn) to interrupt the active call. Pulling a Shared Call on a Shared Line In SCA scenario, both you and other users can pull an existing call from another shared phone that is an active or hold state.

  • Page 80: State Indicator Of The Intercom Key

    Advanced Call Features Placing an Intercom Call Picking up an Incoming Call of the Target Extension Answering an Intercom Call State Indicator of the Intercom key On T48S/T48G/T46S/T46G phones, you can get the intercom status by viewing the icon indicator of the Intercom key. For T48S/T48G phones: Icons Description...

  • Page 81: Picking Up An Incoming Call Of The Target Extension

    Yealink T4 Series IP Phones User Guide By default, you can long press the desired line key to set it. Related Topic Setting a BLF Key Picking up an Incoming Call of the Target Extension You can pick up the target extension's incoming call by pressing the Intercom key.

  • Page 82: Short Message Service (Sms)

    Advanced Call Features Intercom Mute feature allows the phone to mute the microphone when incoming intercom calls are answered auto- matically. Intercom Tone Intercom Tone feature allows the phone to play a warning tone before answering an intercom call automatically. Intercom Barge Intercom Barge allows the phone to automatically answer an incoming intercom call while an active call is in progress.

  • Page 83: Sending A Text Message

    Yealink T4 Series IP Phones User Guide If the phone prompts you there is a new text message, you can select the View soft key to read the new messages directly. But your system administrator can disable the prompt box for the new message(s) Sending a Text Message The phones can send text messages.

  • Page 84: Voice Mail

    Advanced Call Features Voice Mail Voice Mail feature allows you to leave voice mails for someone or listen to your voice mail messages on your IP phones. This feature is set up on the server-side and not all servers support this feature. Topics Setting the Voice Mail Code Leaving Voice Mails...

  • Page 85: Using The Hot Desking

    Yealink T4 Series IP Phones User Guide Setting the Voice Mail Code Using the Hot Desking You can use hot desking to log out from the current account and then log in to a new account. So many users can share one phone resource at different times.

  • Page 86: Logging Into The Acd System

    Advanced Call Features Line key LED Status Icon (not sup- Description port on T48S/T48G T48S/T48G T46S/T46G T42S/T42G/T41S/T41P/T40P/T40G Log out Solid green Available/Log in Solid red Wrap up Fast-flash- × Unavailable ing green Logging into the ACD System After logging into your ACD account, you are ready to receive calls from the ACD system. Before You Begin Your system administrator has set an ACD key for you to log into the ACD system.

  • Page 87: Directory

    Directory Directory The phone provides several types of phone directories, which can be customized by your system administrator. Topics Local Directory Favorites Blacklist Mobile Contacts Google Contacts Remote Phone Book Local Directory You can store up to 1000 contacts and 48 groups in your local directory, you can search, add, edit and delete a contact. Note You can back up the Local Directory to the provisioning server.

  • Page 88: Deleting Contact Groups

    Yealink T4 Series IP Phones User Guide Procedure 1. Select Directory (Dir) or navigate to Menu > Directory > Local Directory. On the T48S/T48G phones, tap Directory or navigate to Menu > Directory. 2. Highlight the desired group. On the T48S/T48G phones, tap Settings, and select the desired group.

  • Page 89: Viewing Contacts

    Directory 5. Select the desired account from the Account field. 6. On the T48S/T48G/T46S/T46G phones, select the desired photo from the Photo field. Viewing Contacts You can view the local contacts from the Local Directory on your phone. Procedure 1. Select Directory (Dir) or navigate to Menu > Directory > Local Directory. On the T48S/T48G phones, tap Directory or navigate to Menu >...

  • Page 90: Moving A Local Directory Contact To Blacklist

    Yealink T4 Series IP Phones User Guide 2. Select the desired contact group or All Contacts. 3. Select Option > Delete All. On the T48S/T48G phones, tap Settings > Select All > Delete. The phone prompts you whether to delete all contacts.

  • Page 91: Adding An Existing Contact To Your Favorites

    Directory On all IP phones except the black-and-white screen phones, a star is displayed in the Local Directory for a contact saved as the favorite. Topics Adding an Existing Contact to Your Favorites Adding a New Contact to Your Favorites Adding an Existing Contact to Your Favorites You can add an existing contact as a favorite from the Local Directory.

  • Page 92: Deleting Favorites

    Yealink T4 Series IP Phones User Guide Procedure 1. Navigate to Menu > Directory > Favorites. On the T48S/T48G phones, you can also tap Directory > Favorites. 2. Highlight the desired contact, and select Option > Detail. On the T48S/T48G phones, tap after the desired entry.

  • Page 93: Viewing Blacklist Contacts

    Directory Viewing Blacklist Contacts You can view the blacklist contacts from the Blacklist on your phone. Procedure 1. Navigate to Menu > Directory > Blacklist. On the T48S/T48G phones, you can also tap Directory > Blacklist. Editing a Blacklist Contact You can update your blacklist contacts' information.

  • Page 94: Moving A Blacklist Contact To The Local Directory

    Yealink T4 Series IP Phones User Guide The phone prompts you whether to delete all contacts. 3. Select OK. Moving a Blacklist Contact to the Local Directory You can move a blacklist contact to a Local Directory. Incoming calls from this contact will not be rejected auto- matically.

  • Page 95: Searching For Mobile Contacts

    Directory 3. Edit the contact information. 4. Select Save. Related Topics Pairing and Connecting the Bluetooth-enabled Mobile Phone Syncing the Mobile Contacts to the Phone Searching for Mobile Contacts In Mobile Contacts, you can enter search criteria to find your desired mobile contact quickly. Before You Begin Make sure your Bluetooth-enabled mobile phone has been paired with and connected to your IP phones, and mobile contact sync feature is enabled.

  • Page 96: Google Contacts

    Yealink T4 Series IP Phones User Guide Google Contacts If the Google Contacts feature has been enabled by your system administrator, you can access the Google Contacts, which lists contacts and groups within your Google account. Topics Viewing Google Contacts...

  • Page 97: Viewing Remote Phone Book Contacts

    Directory Note You can only search the contact name or contact numbers, search criteria do not include extra information on the contact. Procedure 1. Navigate to Menu > Directory > Remote Phone Book. On the T48S/T48G phones, you can also tap Directory > Remote Phone Book. 2.

  • Page 98: Call History

    Call History Call History The call history list includes Missed Calls, Placed Calls, Received Calls and Forwarded Calls, and each list holds 100 entries. Topics Call History Icons Viewing History Records Saving a History Record to Local Directory Saving a History Record to Blacklist Deleting History Records Disabling History Record Call History Icons...

  • Page 99: Saving A History Record To Blacklist

    Yealink T4 Series IP Phones User Guide Procedure 1. Select History or navigate to Menu > History. 2. Highlight the desired entry, and select Option > Add to Contacts. On the T48S/T48G phones, tap > Add. 3. Edit the contact information.

  • Page 100: Disabling History Record

    Call History Disabling History Record If you disable history record, you cannot save any call log on the phone. Procedure 1. Navigate to Menu > Features > Others > General. On the T48S/T48G phones, navigate to Menu > Features > General. On the T42S/T42G/T41S/T41P/T40P/T40G phones, navigate to Menu >...

  • Page 101: Customizing Your Phone

    Customizing Your Phone Customizing Your Phone You can make your phone more personalized by customizing various settings. Topics Changing the Administrator Password Wallpaper Adjusting Transparency Screen Saver Changing the Backlight and Time Adjusting the Screen Contrast Changing the Language Time & Date Setting a Key as Send Customizing the Soft Keys Phone Lock...

  • Page 102: Changing Wallpaper On Idle Screen

    Yealink T4 Series IP Phones User Guide Changing Wallpaper on Dsskey Screen Adding a Wallpaper from a USB Flash Drive Adding a Dsskey Screen Wallpaper from a USB Flash Drive Changing Wallpaper on Idle Screen You can set one of your pictures as the background image on your phone's idle screen.

  • Page 103: Adding A Dsskey Screen Wallpaper From A Usb Flash Drive

    Customizing Your Phone On the T48S/T48G phones, tap the desired picture to preview. 3. Select Set as > Set as wallpaper. 4. Select OK. The phone background image will change to the selected picture. Adding a Dsskey Screen Wallpaper from a USB Flash Drive On the T48S/T48G phones, you can set a picture that is stored in the USB flash drive as the background image for the dsskey screen.

  • Page 104: Screen Saver

    Yealink T4 Series IP Phones User Guide Screen Saver The screen saver starts automatically when your phone has been idle for the preset waiting time. You can stop the screen saver by pressing any key. Topics Changing the Waiting Time for Screen Saver Disabling Time &...

  • Page 105: Setting The Screen Saver Type

    Customizing Your Phone We recommend that you add a picture less than 2.0 megapixels for T48S/T48G, 1.8 megapixels for T46S/T46G. Either the smaller or larger picture will be scaled proportionally to fit the screen. Before You Begin Make sure that the picture is in the root directory of your USB flash drive, and the USB flash drive is connected to your phone successfully.

  • Page 106: Adjusting The Screen Contrast

    Yealink T4 Series IP Phones User Guide Active Level: The brightness level of the phone screen when the phone is active. Digits 1 to 10 represent different brightness levels. 10 is the brightest level. It is only available for the T48S/T48G/T46S/T46G phone.

  • Page 107: Time & Date

    Customizing Your Phone Time & Date You can set the time and date manually. The time and date formats are also variable. Topics Setting the Time and Date Manually Changing the Time and Date Format Setting the Time and Date Manually If your phone cannot obtain the time and date automatically, you can set it manually.

  • Page 108: Customizing The Soft Keys

    Yealink T4 Series IP Phones User Guide 2. Select the desired value from the Key As Send field. 3. Select Save. Customizing the Soft Keys You can customize the function of the soft keys displayed on the bottom of the idle screen for the T42S/T42G/T41S/T41P/T40P/T40G phones.

  • Page 109: Locking Your Phone Manually

    Customizing Your Phone 1. Navigate to Menu > Basic > Phone Lock. On the T42S/T42G/T41S/T41P/T40P/T40G phones, navigate to Menu > Settings > Basic Settings > Phone Lock. 2. Enter the desired PIN (default PIN: 123) in the Unlock PIN field. 3.

  • Page 110: Extending The Line Key Labels

    Yealink T4 Series IP Phones User Guide Extending the Line Key Labels On the T46S/T42S/T41S phones, you can extend the line key labels to the half of the phone screen when the phone is idle or during the call. Procedure 1.

  • Page 111: Audio Settings

    Audio Settings Audio Settings You can change the basic audio settings on your phone. Topics Adjusting the Volume Setting the Ring Tone Disabling the Key Tone Adjusting the Volume You can adjust the volume of the ringer, media, and the audio during a call. Procedure 1.

  • Page 112: Setting A Ring Tone For A Group

    Yealink T4 Series IP Phones User Guide 2. Select the desired account. 3. Select the desired ring tone. If Common is selected, this account will use the ring tone selected for the phone. 4. Select Save. Setting a Ring Tone for a Group You can select a unique ring tone for various groups in your Local Directory.
  • Page 113 Audio Settings 2. Select Disabled or Off from the Key Tone field. 3. Select Save.

  • Page 114: Optional Accessories With Your Phone

    Check with your system administrator to find out which of these applications or accessories are available on your phone. Caution We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessor- ies may result in poor performance. Topics...

  • Page 115: Connecting The Analog Headset

    Yealink T4 Series IP Phones User Guide Connecting the Analog Headset If you want to use an analog headset, you require an optional headset YHS33/UH33. Procedure 1. Simply insert the headset connector into the headset port on the back of your IP phone.

  • Page 116: Bluetooth

    Optional Accessories with Your Phone Related Topics Switching Among the Handset, Speakerphone and Headset Modes Placing Calls Answering Calls Bluetooth When the Bluetooth mode is activated, you can pair and connect your Bluetooth device to the phone. You can scan and pair up to 60 Bluetooth devices with your phone. However, only one device can be connected at a time.

  • Page 117: Pairing And Connecting The Bluetooth-Enabled Mobile Phone

    Yealink T4 Series IP Phones User Guide 3. Find your Bluetooth headset, and select Connect. On the T48S/T48G phones, tap your Bluetooth headset. The Bluetooth icon appears on the phone screen except on the T42S/T41S phone. Related Topic Activating the Bluetooth Mode Pairing and Connecting the Bluetooth-enabled Mobile Phone After pairing and connecting the Bluetooth-enabled mobile phone, you can use the sync feature.

  • Page 118: Enabling The Mobile Contacts Sync Feature

    Optional Accessories with Your Phone Viewing Your Mobile Contacts on the Phones Disabling the Mobile Contacts Sync Feature Enabling the Mobile Contacts Sync Feature To sync the mobile contacts to the phone, you should enable the sync feature in advance. Before You Begin Make sure that the Bluetooth-enabled mobile phone is paired and connected to your phone.

  • Page 119: Viewing The Bluetooth Device Information

    Yealink T4 Series IP Phones User Guide The mobile contacts directory also disappears from the phone directory list after deactivating the Bluetooth mode. Related Topic Deactivating the Bluetooth Mode Viewing the Bluetooth Device Information You can view the Bluetooth device information when the Bluetooth mode is activated.

  • Page 120: Deleting The Paired Bluetooth Device

    Optional Accessories with Your Phone Deleting the Paired Bluetooth Device You can delete the Bluetooth device paired from your phone, the next time you activate the Bluetooth mode, the phone will not automatically connect to this device. Procedure 1. Navigate to Menu > Basic > Bluetooth > Paired Bluetooth Device. On the T48S/T48G phones, navigate to Menu >...

  • Page 121: Activating The Wi-Fi Mode

    Yealink T4 Series IP Phones User Guide Activating the Wi-Fi Mode You can activate the Wi-Fi mode to connect your phone to an available wireless network. Procedure 1. Insert the Wi-Fi USB dongle into the USB port on the back of the phone.

  • Page 122: Adding A Wireless Network Manually

    Optional Accessories with Your Phone Personal Identification Number (PIN): The user enters the PIN generated randomly by the phone on the gate- way/router to connect. Before You Begin Make sure that the Wi-Fi mode is activated. Procedure 1. Navigate to Menu > Basic > Wi-Fi On the T42S/T41S phones, navigate to Menu >...

  • Page 123: Viewing The Wireless Network Information

    Yealink T4 Series IP Phones User Guide Viewing the Wireless Network Information You can view the wireless network information (for example, Profile Name, SSID or Signal Strength) when the Wi-Fi mode is activated. Procedure 1. Navigate to Menu > Basic > Wi-Fi > X Available Network(s) (X represents the number of available networks).

  • Page 124: Deactivating The Wi-Fi Mode

    2. Connect the supplied cord from the Ext jack on the host phone to the Ext in jack on the expansion module. For more detailed information about how to connect the expansion module, refer to the LCD Expansion Module quick start guide on the Yealink Technical Support page. Assigning the Features for Ext Keys You can customize features for Ext keys on the connected phone.

  • Page 125: Adjusting The Contrast Of The Expansion Module

    Yealink T4 Series IP Phones User Guide 1. Long press the desired Ext key on the expansion module. The phone screen will enter the user setting interface of this key. 2. Customize the specific feature for this key on the phone.

  • Page 126: Maintaining Your Phone

    Maintaining Your Phone Maintaining Your Phone When your phone is unable to operate properly, you need to investigate or troubleshoot issues along with other tasks your system administrator may ask you to perform. Topics Warnings Diagnosing the Network Rebooting Your Phone Resetting to Factory Settings Updating the Phone Configuration Clearing User's Personalized Configuration Settings...

  • Page 127: Clearing Warnings

    Yealink T4 Series IP Phones User Guide Procedure 1. Navigate to Menu > Status > Warnings. 2. Select Auto-p credentials failed > Re Provision. On the T48S/T48G phones, tap Auto-p credentials failed. 3. Enter valid provisioning credentials, and select Save.

  • Page 128: Resetting To Factory Settings

    Maintaining Your Phone Resetting to Factory Settings When some issues occur on your phone and you have tried all troubleshooting suggestions but still do not solve the problem, you can reset your phone to factory configurations. This operation will delete all your personal configuration settings, and reset all settings to the factory defaults. Check with your system administrator if the personalized settings are kept before resetting your phone to factory settings.

  • Page 129: Clearing User's Personalized Configuration Settings

    Yealink T4 Series IP Phones User Guide 2. Select OK. You can also long press the REDIAL key when the phone is idle to update the phone configuration. Clearing User's Personalized Configuration Settings You can clear the personalized configuration settings manually on the phone.

  • Page 130: Appendix - Menu Structure

    Appendix - Menu Structure Appendix - Menu Structure For the T48S/T48G Phone...

  • Page 131: For The T46S/T46G Phone

    Yealink T4 Series IP Phones User Guide For the T46S/T46G Phone...

  • Page 132: For The T42S/T42G/T41S/T41P/T40P/T40G Phone

    Appendix - Menu Structure For the T42S/T42G/T41S/T41P/T40P/T40G Phone...

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