Yealink T48S Skype For Business Edition User Manual page 246

User Guide for the T48S Skype for Business phone
Export All Diagnostic Files
Your system administrator may ask you to export all diagnostic files to analyze your phone
problem.
To export all diagnostic files via web user interface:
Click on Settings->Configuration.
1.
Click Start in the Export All Diagnostic Files field to begin capturing signal traffic.
2.
The local log level will be automatically set to Debug.
Reproduce the issue.
3.
Click Stop in the Export All Diagnostic Files field to stop the capture.
4.
The local log level will be reset to Normal.
Click Export to open file download window, and then save the diagnostic file to your local
5.
system.
A diagnostic file named allconfig.tgz is successfully exported to your local system.
How to export call log?
User can access call logs by downloading them to the local system for diagnosis purpose.
To export the call log via web user interface:
Click on Settings->Configuration.
1.
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